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3,440 Reviews of Gosch Ford Temecula - Service Center
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May 09, 2019
Summary of Service appointment, work and follow up. Arranging an appointment, scheduling, follow up and exiting the process was handled very good. The appointment and customer greeting, processing and Arranging an appointment, scheduling, follow up and exiting the process was handled very good. The appointment and customer greeting, processing and communication very well done. All aspects were addressed, questions answered and overall attention to detail was very good. Cameron Foster was thorough, courteous and knowledgeable. The vehicle was delivered when promised and the detail of the service was completely explained, along with the bill. Cameron was exemplary ......his standards, communication and follow up did not go unnoticed. More
by Neil C.
Employees Worked With
May 09, 2019
Service Rachelle is very pleasant helpful and very professional. Always on top of it for getting my vehicle done in a timely manner. She is awesome Rachelle is very pleasant helpful and very professional. Always on top of it for getting my vehicle done in a timely manner. She is awesome More
by Rodriguez
Employees Worked With
May 08, 2019
Awesome service Rachelle is simply the best. She has helped me multiple times and excellent service each visit. She always supersedes my expectations. She is simply t Rachelle is simply the best. She has helped me multiple times and excellent service each visit. She always supersedes my expectations. She is simply the best of the best! More
by Christian
Employees Worked With
May 08, 2019
Service Visit Rachelle is awesome! She always makes sure that my vehicle is ready on time and even sooner than promised. I always leave with a secure feeling that I Rachelle is awesome! She always makes sure that my vehicle is ready on time and even sooner than promised. I always leave with a secure feeling that I am safe in my vehicle and I have full trust in Rachelle. More
by Risa
Employees Worked With
May 02, 2019
Great Service Kenn Olson is an excellent representative of this dealership. I have dealt with him for many years and can't recommend him enough! The best ever! Kenn Olson is an excellent representative of this dealership. I have dealt with him for many years and can't recommend him enough! The best ever! More
by BuckeyeGirl
Employees Worked With
April 30, 2019
Service delivered as promised at reasonable price. Needed plugs replaced on a 2006 Ford F-150. Shopped around. Spoke with Cameron at Gosch Ford. Dropped off the vehicle, got a shuttle ride to my nea Needed plugs replaced on a 2006 Ford F-150. Shopped around. Spoke with Cameron at Gosch Ford. Dropped off the vehicle, got a shuttle ride to my nearby office. Cameron kept me updated on progress then contacted me when done. Got a shuttle ride back to the dealership. Cost was as quoted. No upsell for additional services. I'm not usually one to take my vehicles to a dealer but this was a good experience. More
by DW
April 29, 2019
Left the old part under the hood and didn't finish the job Got a vapor regulator changed out. The old part was left on the radiator and the new part wasn't even bolted down all the way. It's ok though, I dis Got a vapor regulator changed out. The old part was left on the radiator and the new part wasn't even bolted down all the way. It's ok though, I disposed of the old part and finished installing the new part that the mechanics at the dealership we're paid good money to install. I've always taken my truck in to Ford dealerships... For the second time GOScH auto in Temecula has failed me. The previous time they decided to run my credit report despite being told not to. Shoddy work and un trustworthy. It's amazing they have more than 1*. Wish I could rate it a zero. More
by LostBoyG
Employees Worked With
Can't remember
April 26, 2019
KENN OLSON VERY HELPFUL I called Kenn to tell him that I had lost my Owner's Manual for my car, and to ask if he could tell me where I could get a replacement. He said that I called Kenn to tell him that I had lost my Owner's Manual for my car, and to ask if he could tell me where I could get a replacement. He said that he would be able to provide one for me. When I asked how much it would cost......he said there would be no charge and that he would have it available for me the next day! Now that's service! For many years, my husband had taken our cars to Kenn for service.. He passed away in November, and now that I will be having to do this, I'm very grateful to have Kenn to go to. All this car maintenance "stuff" is new to me! More
by Anncam12
Employees Worked With
April 26, 2019
Great customer service After 15yrs of service with ford, Kenn Olsen has by far been the best service advisor hands down. Kenn is always on top of his game making sure that h After 15yrs of service with ford, Kenn Olsen has by far been the best service advisor hands down. Kenn is always on top of his game making sure that his customers are taking care of and happy. Thank you again Kenn your hard work and dedication shows. More
by Fnguyen231
Employees Worked With
April 23, 2019
Another Good Visit Gotta say, paying my service bill is never at the top of my fun list, BUT, I met Erica today at the Gosch Ford and she had such a great personality, i Gotta say, paying my service bill is never at the top of my fun list, BUT, I met Erica today at the Gosch Ford and she had such a great personality, it just stated my day right! She did her job professionally, but she also took time for a small conversation and, well, she was fun to talk to! Gerardo was the service writer for me today and he was ready when I came in, answering all of my questions and keeping me informed. Again, very professional. I’ve taken my F-150 to this dealer for service since it was new. I trust them and the work has always been top notch. More
by admorga
Employees Worked With
Gerardo Ferreira, Erica Cadena
