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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,337 Reviews

3,337 Reviews of Gosch Ford Temecula - Service Center

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April 09, 2024

Very throughly satisfied. In and out in 1 hr. Very well taken care of. FREE STARBUCKS More

by Buff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

April 09, 2024

Service was completed in a timely manner. I was also informed of the near term service requirements. More

by Rdelliott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

April 06, 2024

Cameron provides excellent communication and great service. This service department is worthy of recognition. 10/10 More

by derekz83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Gosch Ford Temecula responded

Derek, Thank you for the kind words for our service department! We look forward to sharing your compliments with Cameron and don't hesitate to let us know if we can further assist. Jason Noble General Manager

April 06, 2024

Has good service department. It took 5 months to get my recall part. However, Cameron has always took excellent care of me when using your service department. More

by atorigoe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Cameron can assist you with in the future, please let us know. Jason Noble General Manager

April 06, 2024

Joseph is a terrific service specialist and we genuinely appreciate all the help he has been to us. Wonderful job. Thanks Joe! More

by Albrisendine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Joseph was able to help, and we hope to see you again! Jason Noble General Manager

April 05, 2024

Dealer waiting room was comfortable and the service was done in a timely manner. K More

by Steve
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Gosch Ford Temecula responded

Thank you, Steve. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

April 02, 2024

Outstanding service,service representatives,timely service,knowledgeable representative,respectful, a professional group of people,thank you all. More

by Charles Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Gosch Ford Temecula responded

Thanks, Charles, for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

April 01, 2024

Robert greeted my wife and I with a smile and positive demeanor. I am not the most mechanically inclined but Robert did an exceptional job answering all my questions and gave me the confidence to get the More

by wethepeopleco21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear that Robert and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

March 31, 2024

To the people of Gosch Ford Temecula. I would like to say a few words about one of your cashiers, Kristy MacDonnell. I have dealt with her several times over the last year and just wan More

by Dave Tipton
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Macdonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Gosch Ford Temecula responded

Hello Dave: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

March 31, 2024

Cameron is always a huge help when my vehicles need service, but lately it is difficult to coordinate with others when he's not available. I've had parts randomly delivered to my home and still have n More

by L. Carson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Gosch Ford Temecula responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rachelle Long Service Manager 951-699-1302

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