3,227 Reviews of Gosch Ford Temecula - Service Center
I've had great experience with this ford dealer and Ken has always been there for me and my family,his the SERV person to go to. has always been there for me and my family,his the SERV person to go to. More
Chris V has been so amazing and helpful to help us w our ford fiesta. He got us in right away and had solved our concerns in lightning speed. Very courteous and great customer service. Highly recommend. ford fiesta. He got us in right away and had solved our concerns in lightning speed. Very courteous and great customer service. Highly recommend. More
Very professional took care of my truck I’m happy I purchased my truck at Ford and I look forward to taking my truck for My next service purchased my truck at Ford and I look forward to taking my truck for My next service More
Service center really lacks. Fifteen years ago, they were great, but that's not been the case in the past several years. I tried to give them the benefit of the doubt and told my Fifteen years ago, they were great, but that's not been the case in the past several years. I tried to give them the benefit of the doubt and told myself that maybe it was just the advisor they assigned me to, but when I got assigned to someone different, he was much worse, and when I tried to address the issues I was experiencing, it became clear that the entire "team" was the problem. Even with mostly new people working there, the system is still messed up and the people working there clearly don't care about how they're affecting the customers that make their jobs necessary. I've absolutely exhausted all excuses possible for why I should continue giving this service center my business, and don't plan to return anymore. Everyone agrees that my last visit seems like an absolute scam, on several levels, and I'm done being treated like this. More
Ernie is the best delivery driver we have had and appreciate him and his quick attention to detail appreciate him and his quick attention to detail More
Chris was excellent again and took care of my service on short notice. He was knowledgeable and friendly. He let me know of a few services coming up but was not pushy about having them done right then and t short notice. He was knowledgeable and friendly. He let me know of a few services coming up but was not pushy about having them done right then and there. More
Awesome experience from the time I dropped my car off with Austin N. in the a.m., to picking it up from Raymond Q. in the p.m. Service was great, communication was thorough, and car was clean! Thanks G with Austin N. in the a.m., to picking it up from Raymond Q. in the p.m. Service was great, communication was thorough, and car was clean! Thanks Gosch Ford of Temecula. More
Service center was fast and easy to work with. Kenn was very responsive and helpful. Kenn was very responsive and helpful. More
Their Service Dept. is well run and my Service Advisor, Mr. Olson, is very good in listening and making sure that the customer's vehicle is properly serviced and within is well run and my Service Advisor, Mr. Olson, is very good in listening and making sure that the customer's vehicle is properly serviced and within the promised completion time. I have now used Gosch Ford several times and each time the service was EXCELLENT! I might add that I purchased my 2020 F250 from another Riverside County Ford Dealer and after 3 service or recall visits the results each time were unacceptable, in one case their negligence almost caused an accident! Gosch Ford is actually farther from my home but the excellent service at Gosch is worth the drive. Thank You! More