
Goss Dodge Chrysler Ram Jeep
South Burlington, VT
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799 Reviews of Goss Dodge Chrysler Ram Jeep
So this was our second vehicle we have purchased through Goss and when I went in, I knew almost exactly what I needed, price, options, etc. I met Neill Burgess and explained our needs, showed him our trade Goss and when I went in, I knew almost exactly what I needed, price, options, etc. I met Neill Burgess and explained our needs, showed him our trade, sat and went over a few of the vehicles that might fit. We were happy with our vehicle at the time so it was not something that had to happen immediately, but, could happen immediately if we got what we wanted. I never felt pressured or "stalked" :) as can some times happen with sales people. Neill obviously worked very hard behind the scenes and kept me apprised over the next few days of what he found. I was a stickler with needs and price and he worked VERY hard to get us what we wanted at the price we wanted. We ended up in a new Chrysler Town & Country Van with the options that we had to have, which were the roof rack, trailer hitch and a starter. He found what we needed, minus the starter, which he rolled the installation of that into the contract. He finally sent me an option that I couldn't refuse and we decided that we wanted to do it immediately. I sent him a note stating that I wanted to close asap and, from vacation, he stayed in contact with me, and set it up. Although he would be back that Saturday, we had to close late on a Thursday or Friday and so he set us up with a fanstastic closer who taught us so much about our van. We are super happy with the entire experience. Thanks so much!!!! More
We were very impressed with Scott and all the staff. My wife and I expected the same type of high pressure experience we have encountered at other dealerships when we sat down to negotiate for the purchase wife and I expected the same type of high pressure experience we have encountered at other dealerships when we sat down to negotiate for the purchase. Instead we were pleasantly surprised by the no pressure professional experience we had with Scott and we are very happy with our beautiful Grand Cherokee. We look forward to developing a long term relationship with Willy Racine Jeep and we will recommend them to all our friends. Jeff and Angel Vos More
I stopped into Goss Dodge on a Saturday afternoon, around 4PM. I parked my car in the customer parking spot (indicating that I was a customer) and walked through the lot. I passed two workers who were standi 4PM. I parked my car in the customer parking spot (indicating that I was a customer) and walked through the lot. I passed two workers who were standing outside and talking. They both looked my way but neither acknowledged me. I continued to the door and Neill stopped what he was doing, introduced himself and said he would be happy to help me in a couple of moments. He finished what he was doing and promptly came back to chat with me. I asked to test drive a 2013 Durango Citadel that I saw in the lot. He asked no questions, made a copy of my license and handed over the keys. Off I went... When I got back, I knew that the Citadel would be the car I was purchasing, but I still had to look... I told Neill that I would be back if I decided to go with Dodge. He gave me his card and thanked me for my time. I have shopped for cars before and I can't ever get out of the dealership without leaving contact info, feeling pressured or feeling like I had just bothered someone. Neill allowed me to walk away without any guilt. I liked the Citadel, but I loved the feeling of NO PRESSURE! I actually felt as if Neill was trying to honor what was best for me...without pretending or pushing what he thought that might be! I returned about three months later and went right to his desk. He remembered me and made me feel like I was his only customer! He treated me well, was patient and helpful, very thorough and dedicated! He made me feel like I had known him for years and made me feel like I could trust him! Because of his work, I will most likely return for my next vehicle. I loved the low pressure, "family" feel I got when working with Neill! When searching for your next vehicle, seek him out...he will treat you well, listen to understand your wants, needs/desires, and do the very best he can for you! It will be worth it! Great job, Neill Burgess! Thank you!!! More
Andrew Melvin listened carefully to our needs and showed us just what would work for us. Everyone there was professional and pleasant to work with. us just what would work for us. Everyone there was professional and pleasant to work with. More
We went to the dealership looking for a used Jeep for myslef to travel back and forth to college. My parents have always been pleased with this dealership, since they have bought their last two Jeeps he myslef to travel back and forth to college. My parents have always been pleased with this dealership, since they have bought their last two Jeeps here, so I figured this would be a good place to go. I was very impressed with the customer service and knowledge of our salesman. He was not pushy but was there to answer questions and offer any assistance needed. He offered many options in our price range, then helped us get the perfect match for me, a 2011 Jeep Compass Latitude. This will not be my last purchase from this dealership! More
When we stopped at Goss we really where not ready to buy a car. Neill waved to us as we drove around your lot. Then he proceeded to ask what we were looking for. He showed us three different cars to ou a car. Neill waved to us as we drove around your lot. Then he proceeded to ask what we were looking for. He showed us three different cars to our liking our second choice was a Subbru we were going to test drive. He went to start the car for us and it wouldn't start without a jump. The car ran rough. Neill then said he didn't want us to take the car for a test ride in the condition it was in. It was then that Neill Burgess was the person I wanted to buy a car from. He said he had a Dodge Journey 2012 for about the same price and the AWD. which I wanted. I have been driving the new car for 4 days now and like it very much. Thanks to the Dodge Boys Would I go back to Goss for another car yes! Another satisfied Customer Mr. and Mrs Gary and Sandy Hall More
Our experience with Goss Dodge was fantastic. Wayne was our salesperson and he was very thorough and wonderful to work with. The dealership is extremely professional and we really enjoyed our experience t our salesperson and he was very thorough and wonderful to work with. The dealership is extremely professional and we really enjoyed our experience there. We would definitely choose them again and would always ask for Wayne on account of what a fantastic guy he is. We even crossed over from NY to work with this dealership. They had the exact vehicle we were looking for! More
Thank you, thank you, thank you for Linda Larose!!! We picked up our new Grand Cherokee on Tuesday. Linda is so easy to work with and so helpful. She takes really good care of her customers and as long as picked up our new Grand Cherokee on Tuesday. Linda is so easy to work with and so helpful. She takes really good care of her customers and as long as Linda is there, we will make the 60 mile trip to Willie Racine's to get our Jeeps. The 2014 Grand Cherokee is just beautiful and we are so happy with it. We have been gotten our last 4 jeeps from you and the main reason we keep coming back is because of Linda. She is the best!!! Thank you. Gail and Wayne Prescott More
Goes Dodge Chrysler was so great to do business with they work great with you to get you what you need! They set me up with a great vehicle that's very clean and runs excellent! I would recommend them to eve work great with you to get you what you need! They set me up with a great vehicle that's very clean and runs excellent! I would recommend them to everyone. Albert Eklund was great! More
We we having trouble finding my boyfriend his a vehicle since he had no credit. After inputting our information into Goss Dodges credit estimator Paul Poltz contacted us. We explained the situation and h since he had no credit. After inputting our information into Goss Dodges credit estimator Paul Poltz contacted us. We explained the situation and he said come in and they will try to help us figure it out. We scheduled a time to meet and then filled out the online credit application. We got the call we were approved and went down that same day with a vehicle in mind. We were looking at the as is vehicles, after arriving it was evident the car we had in mind wasn't great for what he needed and Paul knew this so he steered us away. Prior to us coming in he had noted which vehicles would be in our price range and would work for us. With his help we decided on a Nissan Xterra that day. We finished the paperwork and took the vehicle home. Paul is the nicest guy, he made the process enjoyable and rewarding for us. He is a great musician and someone with whom we will continue to contact for vehicles. The team at Goss Dodge helped us out and we are happy with out purchase! More