Goss Dodge Chrysler Ram Jeep

When an accident unexpectedly forced me into the automobile buying market this past week, I had no idea which Burlington area dealership would end up presenting me with the best vehicle selection an automobile buying market this past week, I had no idea which Burlington area dealership would end up presenting me with the best vehicle selection and service. Having been in Vermont for about a year and a half, I had never needed to do any SUV shopping before. Well as it turned out, the first stop I made at Wille Racine’s Jeep in South Burlington turned out to be the only place I needed to go. And these words are coming from a guy who has driven Chevy vehicles the past 13 years. From the friendly, knowledgeable service I received from sales consultant Aldo Borja and the rest of the staff which advised me, to the wide range of impressive Jeep models in their lot, I was instantly impressed from the moment I walked in the door, and remained that way until I purchased my 2012 Grand Cherokee Laredo. The service was professional without an ounce of the pushiness you can get at a lot of other places, and they allowed me plenty of breathing room to weigh my options. Even after shopping around at a few different dealerships in the area, Willie Racine’s Jeep continued to stay at the top of my list throughout the buying process. Not only do they have a comfortable, upscale showroom without all of the hoopla and gimmicks you can see at other dealerships, their consultants did a great job showing me their vehicles, and their finance department worked very quickly with the banks to find me a great rate. They more than surpassed my expectations, and made me such a good offer in my first week of SUV shopping, that they essentially made my decision for me. There was never a need for me to bargain or haggle. Additionally, the 2012 Grand Cherokee seems to be the best mid-sized SUV in the market, with an impressive 290-horsepower V-6 engine, and of course legendary Jeep four-wheel drive for tough Vermont driving conditions. I honestly couldn’t find anything in its class that even came close to it for a price tag under $30,000. This is an unbiased review from a person who did not know a single person at Wille Racine’s Jeep prior to stepping foot in their dealership this past Monday. I would recommend them to anybody! - Philip Tortora More

I recently made the decision to upgrade from my 2004 Jeep TJ Sport but I didn’t want to lose the “JEEP” or “Wrangler”. I spent nearly 2 years looking and researching different Jeep JK models and decided that TJ Sport but I didn’t want to lose the “JEEP” or “Wrangler”. I spent nearly 2 years looking and researching different Jeep JK models and decided that the next Jeep would be more practical so the Unlimited won. The only problem was the previous year’s engine was pathetic to say the least and really no improvement over the TJ. When Jeep announced the replacement engine for the Wrangler with improved mileage and power I decided to take one for a test drive. I headed out to Willie Racine’s Jeep in South Burlington and was met by the nicest sales lady I have ever met, Linda “The Jeep Lady” Larose who not only met me in the parking lot as soon as I pulled into the lot and parked. Linda I can say honestly treated me like I was family or a longtime friend. Most sales associates will butter you up and tell you want to hear just to make a sale. Linda is different from the introduction outside of the building to her finding the vehicle I wanted was the most honest sales woman I have ever dealt with. Talking to her is like talking to your favorite aunt or sister, understanding knowledgeable and sweet. Being fussy I wanted an Unlimited Rubicon because it’s not a true 4x4 without lockers, unfortunately Linda did not have one on her lot. That would have made most dealers say sorry try back in a few months, but not Linda. Linda took the initiative and started getting everyone who wasn’t tied up to find my Jeep. Not long after she and the team found a Black Forest Green Rubicon Unlimited loaded the way I wanted. Unfortunately there was one down side, to get my Jeep from another dealer they had to give that dealer whatever they wanted in trade. While Linda was busy keeping me updated on the status of the swap I was finishing all the other fun stuff buying a new vehicle entails. This surprisingly was quite pleasant their finance department mainly Gino Girelli was very helpful and courteous so taking the news about payments etc. isn’t nearly as painful as usual. Linda worked her “Jeep Lady” powers and managed to get the vehicle early Friday afternoon and the service department had it all ready to go for me by noon on Saturday. Rating the rest of the Dealership is tough because I didn’t deal with most of them, but Linda and Gino are top notch. Dealing with them is pleasant and you don’t get that “I’m being taken for a ride feeling” you usually get when approaching a dealer. There is a closer Jeep dealer to my residence but I’ll drive the extra forty minutes and go to Willie Racine’s when it comes time for another purchase. More

As a long-term customer of Jeep Vehicles, I know I can depend on the help of Linda Antonucci (JEEPLADY) for her expert knowledge of the sales process and the characteristics of the various Jeep models, wh depend on the help of Linda Antonucci (JEEPLADY) for her expert knowledge of the sales process and the characteristics of the various Jeep models, which she presents in a friendly and common-sense way. There is no better sales approach than JEEPLADY's! More

Hi,bought used chevy p/u from Wayne,very nice salesman,always answered phone,very friendly,did everything he said he would do.Peter sales manager also very nice guy.would defintly buy from again. salesman,always answered phone,very friendly,did everything he said he would do.Peter sales manager also very nice guy.would defintly buy from again.I flew in from MN and Wayne picked us up from airport.5 star experience.Thanks for the great customer service hard to find these days. Thank you. Mike & Julie smith. Detroit lakes MN More

This is a GREAT dealership! I love it here! I have been This is a GREAT dealership! I love it here! I have been doing business here since my first Jeep Cherokee. I recommend Willie Racine's everyone. This is a GREAT dealership! I love it here! I have been doing business here since my first Jeep Cherokee. I recommend Willie Racine's everyone. The sales staff has always been courteous and helped me with anything and everything. They take the time to find the vehicle that has the options you want. I bought a Liberty and a Wrangler from Aldo, and he does 110% to make you happy. The service department has been honest and even helped me verify service on my mother's Jeep in R.I.. They schedule me when I need it, even at short notice. Often, I have called the parts department about an accessory or pricing, and even though they are obviously busy, they will take the extra time to ensure accurate information and give me personal attention. In fact, That is what I get from all the department. From Aldo to Gino, from Robert to Brian, everyone has and made me feel appreciated and welcome. Thank you, Chris J. More

The easiest and most pleasant car buying experience ever. Our salesman, Wayne Brown, was knowledgeable, friendly, and best of all, no pressure. I went in looking for a used truck (which I bought), and while Our salesman, Wayne Brown, was knowledgeable, friendly, and best of all, no pressure. I went in looking for a used truck (which I bought), and while I was there, my girlfriend ended up buying a car, too. About a week after the purchase, while looking through the paperwork, I discovered an error. I contacted Greg Fuller, and he promptly admitted they made a mistake and took care of everything, issuing me a check for something I had been charged for in error, with no run-around or hassle at all. I would absolutely recommend Goss Dodge/Chrysler/Ram for a pleasant, hassle free buying experience. More

I've purchased three vehicles from Willie Racine's Jeep (two used and one new). I have always loved the Jeep brand because of it's reliability and versitility. In 2007 I purchased a new Patriot right off (two used and one new). I have always loved the Jeep brand because of it's reliability and versitility. In 2007 I purchased a new Patriot right off the assembly line. I was excited with the new design and the promised savings in fuel economy, but after about 30,000 miles the car I loved started having mechanical problems. I loved my Patriot and I still think the Patriot is a great vehicle and have 3 friends with newer models who love their Jeeps, I just think I got a bad one (just my luck that with the massive amounts of vehicles coming off the assembly line I get the problem child). When the Patriot failed inspection again for the second year in a row I returned to the dealership to discuss my options. I fully expected the dealership to tell me that I was stuck with my busted up Patriot, but when I explained the situation to the folks at Willie Racine's they were super helpful in getting me into a more reliable vehicle that better fits my needs. Many of my friends are surprised that I purchased another Jeep from Willie Racine's after the experience with the Patriot, but after the way the dealership handled everything I truly believe that they would never intentionally sell an inferior product and I would recommend the Patriot to anyone who was looking, into that type of economy vehicle (maybe just stay away from the 2007's). More

By far, and without a doubt, the smoothest transaction I have ever had with a car dealership. My girlfriend and I had just finished up a few months prior at Freedom Nissan (for her car) and while they did have ever had with a car dealership. My girlfriend and I had just finished up a few months prior at Freedom Nissan (for her car) and while they did a good job, Goss managed to take the experience to the next level. Steve and I communicated over email for a week before I ever stepped foot in the dealership. By the time I came in for a test drive, I had been pre-approved for financing (on great terms) and had a ball park range for the value of my trade. After a test drive, Steve and I made an agreement on both the cost of the new car (a beautiful Jeep Grand Cherokee) and the value of my trade (which actually went UP after I showed up with the car)... without ever sitting down at his desk. We stood and chatted by the front desk while discussing prices, financing options and dates. It was the most relaxed atmosphere i've ever seen at a dealer. The car was ready to go a few days later, Steve contacted both my former bank (I sill owed an amount on my trade), took care of most of the insurance needs and even followed up a few days later. The car is headed back to the dealer for some minor issues (chancing a dash light and firming up a weld on the door frame) but Steve was extremely helpful in setting all of that up as well. Again, I've been helping my friends and parents purchase cars for years and can not stress enough how not stressful (for lack of a better phrase) this whole process with Goss (and Steve) was. More

This was the easiest and most efficient group of individuals that I have ever worked with when purchasing a vehicle. They are very knowledgeable and they made a point in sharing all necessary inform individuals that I have ever worked with when purchasing a vehicle. They are very knowledgeable and they made a point in sharing all necessary information about the vehicle with me before I drove away. It was important that I was comfortable throughout the process of the paperwork and the purchase. If I have any questions I know that I can call or stop in and they will go above and beyond to assist me with whatever it is that I may need. I have already suggested Goss Dodge to others and let them know that the customer service there is exceptional & unqiue. Thank you guys! Thank you Albert! More

Finally, a dealership that's interested in selling you as vehicle without all the hassle and stress that typically comes along with buying a vehicle. My sales rep, Vince, was great to work with, knowledgeabl vehicle without all the hassle and stress that typically comes along with buying a vehicle. My sales rep, Vince, was great to work with, knowledgeable and motivated to sell, but not pushy like the prototypical rep. I came pre-qualified with financing to purchase my Ram 1500 and the dealership gave me an even better deal. Trust me when I tell you that's not easy to do given the bank I work with. Aside from all that, the best part is my new truck. The ride is fantastic! After 4 trucks of different makes and models...I'll never buy anything other than a Ram. More