Goudy Honda

Appointments are useless I came in for brake change and I was outside in a flood of car waiting to be taken in. My appointment was at 7am. I did not talk to a representative u I came in for brake change and I was outside in a flood of car waiting to be taken in. My appointment was at 7am. I did not talk to a representative until 7:50am! During that time , I heard 3 staff members complain about customers who were upset about the excessive wait. They were bad mouthing customers rather than working, it is completely unprofessional. I am super upset that I made an appointment but it was worthless, it’s a first come first serve system. They was no system for people with appointments. The supervisor showed up at the center at 730 and the workers finally started working. I don’t think this intake system is working. The representative who finally helped me was very friendly. More

Really Excellent Service! My service advisor was really great and let me know what needed to be repaired, and what can wait until the the next service. The waiting area was nic My service advisor was really great and let me know what needed to be repaired, and what can wait until the the next service. The waiting area was nice too. More

The best customer service Everyone was so knowledgeable and helpful. I was Very impressed with their customer service. The guy who helped me learn about my car was by far the b Everyone was so knowledgeable and helpful. I was Very impressed with their customer service. The guy who helped me learn about my car was by far the best. He was so awesome and a true expert at the in and outs of my new car ! More

Easy, answered all of my questions, helped me save money! The staff is super nice and answered all my questions, even though the processing of my car maintenance takes a few minutes, its always clearly explai The staff is super nice and answered all my questions, even though the processing of my car maintenance takes a few minutes, its always clearly explained what my car needs and they even showed me how to change my air filters myself, which I thought was really nice and also super easy to do on my own. Definitely go around lunch time on a weekday, the place is not too crowded like the weekends. More

Great Service I took my Civic in for service and was promptly greated by very friendly and professional staff. Everything was explained and I received a follow up I took my Civic in for service and was promptly greated by very friendly and professional staff. Everything was explained and I received a follow up call. More

Purchase Great service by the sales specialist. Joseph Ma. He greeted me and my boyfriend with a smile and courtesy. He listened to what I needed. He was not p Great service by the sales specialist. Joseph Ma. He greeted me and my boyfriend with a smile and courtesy. He listened to what I needed. He was not pushy and gave me different options during the application process More

Good experience Easy to deal with. No games and very little upselling except for warranty. Selection is good and finance dept was efficient and explained things well Easy to deal with. No games and very little upselling except for warranty. Selection is good and finance dept was efficient and explained things well. More

Had negative experience. Waited too long . Feel disrespected In November(may be different month) , I went to service the car with a major maintenance. I came in at 7:00 a.m. and left at 4:10 p.m. Once I rea In November(may be different month) , I went to service the car with a major maintenance. I came in at 7:00 a.m. and left at 4:10 p.m. Once I reached home I noticed that my wipers were not working. I had to return on a Monday to have them fix. I feel that at this time I should have been advised that the air conditioner needed change or the freeze liquid was low. I left feeling uncomfortable. This passed Saturday, 5/13/18 I made an appointment to have the freeze for the air conditioner filled , to get an oil change and have the air pressure check. It took 4 1/2 hours. I feel the customer service is not up to standard and it disrespects customers. . Everyone left and I was the last one. Appointments don't mean anything. I am ready to buy another car and I don't know that I want to invest on a Honda. When it is time to service the car it becomes a head ache. I have been a customer with Honda , but I don't think I want to continue. I marked a sales person name ,but not sure . Please invoice. More

Amazing place to shop Karl manaois was Amazing Nice helpful and patient go and see him iv already told 2 people. Loving the new car I got. Cant wait to see my friend with h Karl manaois was Amazing Nice helpful and patient go and see him iv already told 2 people. Loving the new car I got. Cant wait to see my friend with her can she is looking for the same but in sport. More

Great professional service Reasonable price and NOT shady like other dealerships. Parkson is Tina's assistant and did a great job of showing us the car's features. He started ev Reasonable price and NOT shady like other dealerships. Parkson is Tina's assistant and did a great job of showing us the car's features. He started everything off on a good foot. Tina sold us the car. She was easy to work with, friendly, and professional. Overall a great experience. More