Goudy Honda

Awesome Service I brought my car in for service and see about my check engine lights. Yohan was my service writer and dude went above and beyond. He not only called m I brought my car in for service and see about my check engine lights. Yohan was my service writer and dude went above and beyond. He not only called me to give me updates and explain what they were doing and possibly keeping my car overnight. When the repairs needed were accessed he took the extra step of contacting my extended warranty company (third party) and talked to their rep and got them to waive certain requirements (like taking it to the dealer we got it from, which is 10 miles away). So as always I applaud Goudy's service department. They go above and beyond and are very fair in pricing and working with you as far as getting the best service at an affordable price. More

Had problems with my engine and had to do some warranty work . Honda was good about repairing things but the overall communication really needs to be improved. Didn’t hear back from my service provider and found . Honda was good about repairing things but the overall communication really needs to be improved. Didn’t hear back from my service provider and found out that it was his day off. Numerous messages left went on answered and had to call three different times. They need a better system of handoffs when your service provider is off for the day. Also things weren’t covered on my problem list that they didn’t tell me about for four days until I picked up the car and I would’ve liked to of talk to them earlier. Overall the Honda care is good but the communication really needs to be improved More

Quick Service Easy to set up an appointment online. Quick service and short wait time. Advisor(s) are informative and kind. I'm always satisfied with the maintenanc Easy to set up an appointment online. Quick service and short wait time. Advisor(s) are informative and kind. I'm always satisfied with the maintenance of my Honda. More

Goudy Honda treats you like family. Fantastic service! Goudy Honda lives up to its reputation! Salesman Alfonso Cabral and Finance Manager Mr. Romero treated me like family and made buying a new vehicle on Goudy Honda lives up to its reputation! Salesman Alfonso Cabral and Finance Manager Mr. Romero treated me like family and made buying a new vehicle on my terms possible. I highly recommend this dealership. More

Purchasing my lease Vehicle Yes the dealership, not sale person name Alonso Carbral, he was really unprofessional, until the Financial person Steven, resolved our issue, I apprec Yes the dealership, not sale person name Alonso Carbral, he was really unprofessional, until the Financial person Steven, resolved our issue, I appreciated his service More

Great overall Service Went in for my Car’s oil change and like always it’s short wait as promised, Love their service, and also their customer service, always pleasant an Went in for my Car’s oil change and like always it’s short wait as promised, Love their service, and also their customer service, always pleasant and friendly More

Honda Odessey I work at Leeway School in Alhambra, we currently have 6 Honda Odesseys that i regularly take in for service, all service has been great. I work at Leeway School in Alhambra, we currently have 6 Honda Odesseys that i regularly take in for service, all service has been great. More

Went in for oil leak from rear main seal, I saw oil stain and mechanic just cleaned it and told me he put in dye in engine to see where oil leak was from, to check in 1,000 miles, I never hear I saw oil stain and mechanic just cleaned it and told me he put in dye in engine to see where oil leak was from, to check in 1,000 miles, I never heard of oil dye for engine, have heard of Freon dye. More

Great as always Goudy Honda Service is like going to Disneyland. The customer service is beyond. Everyone smiles easily and is very helpful. The shuttle service is te Goudy Honda Service is like going to Disneyland. The customer service is beyond. Everyone smiles easily and is very helpful. The shuttle service is terrific as well. Not five stars because an oil change can take quite a few hours and I forget to bring my coupon. More

service was quick and on schedule . The service technician was very helpful and friendly. Problem was solved . The service area was very clean . Everone was was quick and on schedule . The service technician was very helpful and friendly. Problem was solved . The service area was very clean . Everone was very polite . More