Goudy Honda

Excellent customer service Visiting this dealership was hassle free thanks to My sales rep Stephanie. She went above and beyond what a regular sales rep would do. She had thorou Visiting this dealership was hassle free thanks to My sales rep Stephanie. She went above and beyond what a regular sales rep would do. She had thorough knowledge of all aspects of the vehicle I was looking at. Looking for a vehicle should always be stress free and Stephanie made it so. More

Great and amazing service I was looking for a new car and called and spoke with Stephanie Villegas from the moment we spoke on the phone to her showing me inventory never rude I was looking for a new car and called and spoke with Stephanie Villegas from the moment we spoke on the phone to her showing me inventory never rude always smiling and happy. She knew what she was talking about,just felt so pleasant to be doing business with made you feel like you were the only guest there gave her time and never brushed you off .. I've had allot of cars and always love Honda and Stephanie is the only Honda Sales Rep I'd work with.. More

Best car buying experience! A year after buying my first car at Goudy, I came back again, twice! Brought my mom and mother-in-law. Javier helped us. He took his time and didn't A year after buying my first car at Goudy, I came back again, twice! Brought my mom and mother-in-law. Javier helped us. He took his time and didn't rush us on making the sale on both occasions. We got the best APR and a great deal on the 2015 EX Accord and CR-v. He definitely exceeded our expectations and highly recommend him. He's honest, patient and thorough. Thank you Javier. We need more sales people like him. More

The most polite and helpful staff Being a first time leaser, Stephanie Villegas is the most helpful and polite sales person. She was so respectful and had a very professional approach. Being a first time leaser, Stephanie Villegas is the most helpful and polite sales person. She was so respectful and had a very professional approach. I am beyond satisfied with her because she really took her time to explain to me in detail every aspect there is to know about purchasing and leasing a car. In a moment where a big decision needs to happen, Stephanie made sure I knew everything there is to know. She constantly made sure I understood and when it came time to showing me my car she really sold it to me. I am very pleased to know Goudy Honda has a worker like her. She is definitely the best sales person I have interacted with. In the end I decided to go with a lease just because of my way of life. I will most definitely be going back to her for my next trade in. More

Great experience buying a car! I recently purchased a certified used vehicle from Angel. I had an excellent experience, Angel was very informative, patient, and kind. I mean really, I recently purchased a certified used vehicle from Angel. I had an excellent experience, Angel was very informative, patient, and kind. I mean really, that's all you can ask for from a salesperson. Before I settled with Goudy Honda, I looked at Norm Reeves, Nelson Honda, and Honda of Downtown. Each dealership had impatient and pushy sales people. However, I never got that vibe at Goudy Honda. Even when I was contemplating between buying a Civic and an Accord, Angel never pushed me and calmly informed me of the pros and cons of each vehicle. I really appreciate Angel's professionalism and would recommend him and this dealership to any of my family or friends. More

Angel gave us great service He was very helpful and gave us the best service. We had been to the dealer in Cerritos and did not like the service the lady was rude so Angel was ve He was very helpful and gave us the best service. We had been to the dealer in Cerritos and did not like the service the lady was rude so Angel was very good with us.Really appreciate the help he gave us on getting the crv that we wanted More

First car ever Stephanie was very helpful, she sold me my first car ever and the price was great ! She was super nice and spoke Spanish which made everything much ea Stephanie was very helpful, she sold me my first car ever and the price was great ! She was super nice and spoke Spanish which made everything much easier for my parents , I would recommend her to everyone that wants to purchase a vehicle More

Poor customer service from the finance dept Nancy from the finance dept failed to file the paperwork for an extended warranty cancellation on 8/20/15! It's been 10 weeks and I had to call Honda Nancy from the finance dept failed to file the paperwork for an extended warranty cancellation on 8/20/15! It's been 10 weeks and I had to call Honda finance directly to learn this! This woman was rushed, rude and obviously hasty and she's in charge of finance! Take your business elsewhere!! Goudy does not treat customers well!! More

take the car in for one issue, come out with another Took in the car for paint issue. Had the car inspected and only selected parts are covered under warranty. That's fine. I ask them to call me to ge Took in the car for paint issue. Had the car inspected and only selected parts are covered under warranty. That's fine. I ask them to call me to get a quote for additional paint for parts not covered under warranty. Instead I get a call saying the car is done (I wasn't thrilled). On inspecting, I noticed my front bumper was slightly off. I asked about it, and service guy said lets go look at the pictures. First he stated pictures are not clear, but he's just defending himself and says the issue was already in the pic. But I disagree. On further inspection when I pop the hood, the grill hinges are broken, which wasn't broken before. I said he would have noted it on his around the walk initial inspection, but says he didn't because he's just marking for parts that will get painted, but he noted all the dings that wasn't covered, hmmmmmm..... Took in the car for one issue, come out with another. I don't know what I can do about it, but I will never come back to this Honda dealer!!!! More

Horrible experience. Bait and switch Be careful dealing with these guys, they bait and switch and try to upsell. I had previously negotiated the price of a brand new Accord on the phon Be careful dealing with these guys, they bait and switch and try to upsell. I had previously negotiated the price of a brand new Accord on the phone and via email and had received written and verbal confirmation from the internet manager that they had the car and price I wanted. When I showed up, they stated that they cannot honor the WRITTEN confirmed quoted price because that price was for a car without any accessories and they install mandatory accessories on all their cars. Thus I would have to pay a higher price, for accessories I did not want. Total waste of my time. Don't waste yours dealing with Goudy Honda. More