Goudy Honda

Avoid at all costs During my search for a new vehicle, I came across Goudy Honda. They offered me a great deal over the phone, but when I went into the dealership, cash During my search for a new vehicle, I came across Goudy Honda. They offered me a great deal over the phone, but when I went into the dealership, cash in hand, ready to buy - they changed their story. Art was the most pompous floor manager I've come across. He was condescending and rude in the way he spoke to me. He kept touting that he was the manager and kept undercutting his sales guys by saying their word means nothing. Even though, obviously, they check with him before confirming anything with us over the phone. In fact his sales guys called me back a total of 5 times to confirm every detail. I have been to many a dealership but none as unprofessional as this. I had seen the reviews on dealerrater but ignored them - that was my fatal mistake. Don't follow in my footsteps - avoid this dealership! Sidenote: The sales guy, Dave, was nice and pleasant to work with. The only reason I gave them a "2" for friendliness. It's really not his fault that he works under Art. More

2010 honda civic lx "CPO" Upon arriving at the dealership, I saw the car and I loved it. This can was for my 17 year old son and of course he would love it too. When going to t Upon arriving at the dealership, I saw the car and I loved it. This can was for my 17 year old son and of course he would love it too. When going to the dealership we were told to ask charlie brown. We asked for charlie brown and boy when I met himI knew right away that this guy was going to be a pain. While test driving the vehicle, I noticed him turning the music up and saying this car has amazing speakers. Was listening to 102.7 for about 5 mins of driving. Keep in mind that this was the 10th dealership we visited so far. So I was pretty exhausted and the car was being sold for a fair price. While negotiation, he told us the price were looking for is not possible, but what he can do for is take away the warranty and make the car cheaper. I knew right away that was b.s . But as a father I wanted to make my son happy, so we made a deal. Ended up driving the car back home and my son loved it. But when I drove it to work, I noticed a bunch of noises. Let me list down the following items that were broken in the vehicle. -engine mounts -cv joints -right front door lock -rear right door lock -oil gasket damaged. -car was leaking oil And atleast five more problems that I cant remember right now.While heading to kolbe honda I remembered charlie jacking up the volume. He didn't want us to hear the noises, he wanted to hide it from us. Wonderful. This guy was just heading for his commission, no customer service whatsoever. And not to mention this car had 20k miles with a 7 year 100k mile warranty. Dont get me wrong, I visited goudy honda and they told they'll get my car inspected. Bs . They didnt inspect anything, car was sitting there for a good two hours and got a call saying the cars in perfect condition. And its funny, I saw Charlie brown and he ended up completely ignoring me, no hey nothing. Not surprised at all. Brought it back and kolbe honda found two more problems and ended up fixing it. DO NOT GO TO THIS DEALERSHIP, ESPECIALLY CHARLIE BROWN, SAVE THE HEADACHE! More

Bait and Switch I intended to buy a car from Goudy because their internet sales manager emailed me a very reasonable quote for a 2014 Honda Accord. But when I arrive I intended to buy a car from Goudy because their internet sales manager emailed me a very reasonable quote for a 2014 Honda Accord. But when I arrived to sign the paperwork, Goudy raised the price of the car by $1193.00!! Talk about bait and switch!!! Needless to say, tempers were raised, words were exchanged, and I left. As a consumer, you have the right to be treated fairly and honestly. Goudy apparently has no qualms about lying and not honoring their own written quote. Stay far away from Goudy and buy your car from a respectable dealership like Sierra Honda in Monrovia instead. More

TERRIBLE EXPERIENCE I bought a used car there and they switched the advertised price that was listed. I didn't notice it when I was finishing up the paperwork, but the ta I bought a used car there and they switched the advertised price that was listed. I didn't notice it when I was finishing up the paperwork, but the tacked up the price $950. When I went back a week later I thought that they would me more than happy to help out and adjust the price, but instead they were rude and treated me like I was trying to scam them, when in fact they scammed my. Michael DeVille was rude and condescending and he acted like a thug along with his sales associates shoe all stood around me as if trying to intimidate me. It was the worse car buying experience that I've ever had!! What ever you do, do not go to Goudy Honda!! More