Goudy Honda - Service Center

Wasting the customers time is a sin. Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly what I did. I arrived 30 minutes early and patiently waited for a Service Rep to get me checked in etc. for a basic oil change. She proceeded to tell me she would not be able to get me checked in for 3 hours. 3 HOURS. I was at the dealership ON TIME, with an APPOINTMENT and I was told they overbooked. Overbooking is one thing, if it takes 3 hours just to check someone in for a BASIC OIL CHANGE you clearly do not know how to run a service department and should try another field for work. Is Gaudy going to pay for the gas it took for me to drive over? no. Is Gaudy going to compensate me for wasting the time it took to get there, to wait to be seen, and then leave me with nothing? no. I wasn't about to leave the car there just for them to tell me they could need to keep it overnight for a BASIC OIL CHANGE which is supposed to be covered under their own service agreement. I had other things to do on my only day off, and I wasn't going to risk it especially when they clearly cant handle the basics of scheduling management. So, in conclusion if you want to waste your ENTIRE day waiting to be seen for a BASIC OIL CHANGE let alone anything more complex, Gaudy Honda is the place to go! More

I love this Honda Goudy dealer ship as I’ve experienced this dealership as for me all personal are very kind and helpful. this dealership as for me all personal are very kind and helpful. More

Very good in service and before time promised estimates my car done. Fast and well performance since beginning to I get the car done like professional. my car done. Fast and well performance since beginning to I get the car done like professional. More

Great service, the wait time was good and the coffee that was provided in the Waiting Room was awesome! was provided in the Waiting Room was awesome! More

Awesome! Daniel my advisor and John Wilson listened and appreciated me as a Ghoudy Honda Customer. So Grateful for Ghoudy Honda. Thank you for your Tremendous Daniel my advisor and John Wilson listened and appreciated me as a Ghoudy Honda Customer. So Grateful for Ghoudy Honda. Thank you for your Tremendous Service. More

I came in to drop off the car for a recall and it was finished very quickly. Wilson was awesome and friendly. He explained everything and was a great help. Great expierence all around. finished very quickly. Wilson was awesome and friendly. He explained everything and was a great help. Great expierence all around. More

Although I did not have an appointment, Daniel and team were able to service my car. I even got a ride home! were able to service my car. I even got a ride home! More

I am very pleased with the service given by this dealership each and every time. dealership each and every time. More

I drove in for my easy service for tire rotation and oil change. I accidentally made an appointment at a different location, but I was still helped. Adam was very friendly and would check on me while I wait change. I accidentally made an appointment at a different location, but I was still helped. Adam was very friendly and would check on me while I waited. Neil provided me with great customer service. I’ll be back for my services. More

Chasity was amazing! ! Thank you for honoring the email I received for my service and parts needs!! ! Thank you for honoring the email I received for my service and parts needs!! More