Ivan Castro
Ivan Castro at Goudy Honda
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Ivan Castro

Service Advisor

Goudy Honda

1400 W Main St
Alhambra, CA 91801

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4.8
24 Reviews

Dealership Experience

19 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

24 Reviews

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24 Reviews of Ivan Castro

December 25, 2023

Dealership Rating
Employee Rating

Jeffrey B. is very attentive, helpful, and knowledgable. He helped us from the minute we walked in to selecting the car we were looking for to finalizing our pu More

by sandyebll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wang, Jeffrey Borroto

Dec 27, 2023

Goudy Honda responded

Hi there sandyebll I am happy to hear Jeffrey & staff took excellent care of your during the purchase process. When you buy with us your considered family. Please let us know how we can be of any assistance in the future. Warm Regards, GOUDY Honda Team & C.R

December 21, 2023

Dealership Rating
Employee Rating

Ivan castro đó Good service, assistance know what customer needs. Easy and fast .great. Will come back More

by Huệ ong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Goudy Honda responded

Hi there Hue ong I am happy to hear you had a pleasant experience with Ivan & staff over at Service Department. Please let us know how we can be of any assistance in the future with any and all your HONDA needs. Happy motoring & happy HOIDAYS from all of here at GOUDY Honda. Warm Regards, GOUDY Honda Team & C.R

October 28, 2023

Dealership Rating
Employee Rating

They professionally helped with my issue and it was expensive. Only issue is, my AC was normal and once I received my car back: was not mentioned in paper work if there was a leak for the AC. I had to More

by miss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melannie Arce

Nov 09, 2023

Goudy Honda responded

Hi there miss I am happy to see staff gave excellent customer service. If there was any issue with prior service you are welcome to call our Service Manager who can review your customer file for previous work done. I will leave their number down below. Service Department (626) 570-8657 & (626) 576-1114 EXT 8020 Warm Regards, Customer relations & The GOUDY Honda Team

June 26, 2023

Dealership Rating
Employee Rating

Ivan es una persona muy amable contesto mis preguntas muy claro y amablemente muchas gracias More

by cinthiavaldez1987
Service Price Transparency
Recommend Dealer
Yes
Jul 07, 2023

Goudy Honda responded

Hi there cinthiavaldez1987 Gracias por tu Review y tu negocio!!! Happy motoring en parte de Ivan, yo y todo the family Goudy Warm Regards, Customer Relations Mon - Friday 8:30 - 5pm

June 15, 2023

Dealership Rating
Employee Rating

Dealership has always been great! I usually get my car serviced here and employees are always amazing! Went once to a different dealership and they took way too long and there was min More

by Alexandrya.valencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Goudy Honda responded

Hi there Alexandrya.valencia It is always a delight to read heart felt reviews such as yours. Thank you for taking a few minuets out of your day to have done that for us here at Goudy. I am glad you had a great customer experience while servicing you HONDA with us here at the Service department & that Ivan was on top of all updates for you during your recent visit. We thank you for your continued business and trust for the future. Happy motoring from all of us here at Goudy HONDA Service Dept. Customer Relations Mon - Fri (8:30am - 5pm)

June 15, 2023

Dealership Rating
Employee Rating

Goudy Honda of Alhambra is the best location anyone can visit! Friendly, helpful, and meaningful people! More

by Siprianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Samano , Chastity Torres

Jul 11, 2023

Goudy Honda responded

Hi there Siprianna I am so happy to read you had such a positive Service experience during your recent visit with our Service Department & staff. We look forward to assisting you however we can in the future. Happy motoring from all of us over at the Goudy Honda Service Dept. Customer Relations Mon - Fri (8:30am - 5pm)

June 13, 2023

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Employee Rating

Professional and friendly service. Straight to the point. Gave me an estimated time and completed the service in a timely manner More

by situbenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Goudy Honda responded

Hi there situbenny We appreciate your review & feedback!!! Please let us know how we can be of any assistance in the future. Happy motoring from myself, Ivan & the whole Goudy Service Dept. Customer Relations Mon - Fri (8:30am - 5pm)

June 13, 2023

Dealership Rating
Employee Rating

Ivan Castro is so helpful at Goudy Honda. He is so helpful a let’s me know anything is wrong on car right away. I go for maintenance on my 2019 Honda civic an he make sure it get done fast . More

by gabbsjj15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Goudy Honda responded

Hi there gabbsjj15 I am so happy you feel so good about our customer Service! Our customers are our priority here at Goudy. We hope to continue seeing you for future service visits. Happy motoring from Ivan, myself & the whole Goudy Family. Customer Relations Mon - Fri (8:30am - 5pm)

June 12, 2023

Dealership Rating
Employee Rating

Was ready at EXACT time Ivan said. 1:30-2:45. He was VERY friendly. More

by Christine L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Goudy Honda responded

Hi there Christine L Thank you for the review & recommendation! We love hearing back from our customers. I hope this means we will continue seeing you for future visits in the future. Happy motoring from myself, Ivan & the whole Service family here at GOUDY! Customer Relations Mon - Fri (8:30am - 5pm)

May 25, 2023

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Employee Rating

Helpful staff from moment we pulled in until we picked up the car. We came in for recall issue but got service done too. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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