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Goudy Honda - Service Center

Alhambra, CA

4.9
442 Reviews

442 Reviews of Goudy Honda - Service Center

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May 26, 2023

Service from drop off to pick up was excellent. Omar was great at keeping me up to date regarding service. More

by zinnamon182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Samano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Helpful staff from moment we pulled in until we picked up the car. We came in for recall issue but got service done too. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

The staff here is always personable and informative. I never have any issues when I bring my car here! More

by Momog12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Good service. Ivan was very helpful on getting my car done fast. I always come here to get my service done on my car. Thank you Ivan and everyone else on the te More

by daniellesolano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

This is a great dealership. Elmo Orellana, my service advisor, kept me posted on what needed to be checked on my car. I will definitely return to Alhambra Honda for future servi More

by cindyf121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana, Service Advisor and Alan David Gigena, Technician
May 17, 2023

Super fast service. Everyone is very helpful. Always a good experience at this honda dealership. More

by crystalbg1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

Excellent service from Leo to Jim Selheim to Mike DeVille - it starts at the top. More

by vickiabelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael DeVille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Selheim
May 08, 2023

Excellent service and very knowledgeable. I will recommend Wilson Yu to my families and friends More

by Jeannie sov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Goudy Honda responded

Hi there Jeannie sov Thank you so much for taking the time to put in a review of your most recent visit with us over at our Service Department. I am always over joyed to read when our Advisors are giving excellent Customer Service when servicing their vehicle with us. Happy motoring from myself, Wilson & the whole Service Department here at Goudy HONDA!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

May 01, 2023

I was glad that the car was finished in the time frame I was quoated. More

by claudiomonge05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Goudy Honda responded

Hi there claudiomonge05 Thank you for taking a few minuets out of your day to give our Service Department and Wilson a quick review!! We look forward to seeing you back here on your next scheduled visit!!! Happy motoring from all of us here at Goudy Honda Service Department. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 29, 2023

Worst place I ever been to I told them to xx off because they overcharing parts that every other dealership charge base price they charge 20% more on the same stuff complete bs. I don't recommend this bs de More

by Ray Ray
Recommend Dealer
No
Employees Worked With
Pete Cheng
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Goudy Honda responded

Hi there Ray Ray Not Sure if you were a customer of ours or not as I don't have your actual name. I noticed this is your second review, the last one was in regards to Service Department and this one is in regards to Sales, both about the same thing. We would love to assist you, please give us a call so we can answer any questions in regards to pricing directly thru Parts Department or GSM. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 576-1114

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