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Goudy Honda - Service Center

Alhambra, CA

4.9
438 Reviews
Call Service Center (626) 576-1114

438 Reviews of Goudy Honda - Service Center

Sort by
May 21, 2023

This is a great dealership. Elmo Orellana, my service advisor, kept me posted on what needed to be checked on my car. I will definitely return to Alhambra Honda for future servi More

by cindyf121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana, Service Advisor and Alan David Gigena, Technician
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May 17, 2023

Super fast service. Everyone is very helpful. Always a good experience at this honda dealership. More

by crystalbg1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023

Excellent service from Leo to Jim Selheim to Mike DeVille - it starts at the top. More

by vickiabelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael DeVille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Selheim
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May 08, 2023

Excellent service and very knowledgeable. I will recommend Wilson Yu to my families and friends More

by Jeannie sov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Goudy Honda responded

Hi there Jeannie sov Thank you so much for taking the time to put in a review of your most recent visit with us over at our Service Department. I am always over joyed to read when our Advisors are giving excellent Customer Service when servicing their vehicle with us. Happy motoring from myself, Wilson & the whole Service Department here at Goudy HONDA!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

May 01, 2023

I was glad that the car was finished in the time frame I was quoated. More

by claudiomonge05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Goudy Honda responded

Hi there claudiomonge05 Thank you for taking a few minuets out of your day to give our Service Department and Wilson a quick review!! We look forward to seeing you back here on your next scheduled visit!!! Happy motoring from all of us here at Goudy Honda Service Department. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 29, 2023

Worst place I ever been to I told them to xx off because they overcharing parts that every other dealership charge base price they charge 20% more on the same stuff complete bs. I don't recommend this bs de More

by Ray Ray
Recommend Dealer
No
Employees Worked With
Pete Cheng
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Goudy Honda responded

Hi there Ray Ray Not Sure if you were a customer of ours or not as I don't have your actual name. I noticed this is your second review, the last one was in regards to Service Department and this one is in regards to Sales, both about the same thing. We would love to assist you, please give us a call so we can answer any questions in regards to pricing directly thru Parts Department or GSM. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 576-1114

April 27, 2023

My recent service appointment was for a factory recall and an oil change and tire rotation. Andy took very good care of me the same day I called. If only everything on my to-do list was this e More

by tcidoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Goudy Honda responded

Hi there tcidoc Thank you for your review of our Service Department! I happy to hear that you had a great experience with Andy over at our Service Drive. We look forward to having you back on your next scheduled visit!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 25, 2023

Excellent and fast service. David was very helpful in accepting the discount coupon which expired. Thank you very much for the excellent service. More

by gicast4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Apr 27, 2023 -

Goudy Honda responded

Hi there gicast4 Thank you for your review. I am happy to hear you had a great customer experience with David over at our Service Department who is one of our many helpful Advisors here at Goudy Honda. Our goal is to always have our customers leave happy when they leave our drive. We look forward to seeing you here on your next Service visit. Happy motoring from all of us here at the Service Department. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 22, 2023

I have been with this dealership for over 20 years. My latest car was purchased at Goudy so I have been going there for services. Before I would bring my car into service by myself but ever since I w More

by Karenmon123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Goudy Honda responded

Hi there Karenmon123 Thank you for all the years of loyalty. We appreciate your business and trust. We hope to continue to earn it throughout the years. Happy motoring from all of us here at Goudy Honda. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 18, 2023

Made everything quick and easy. Knowledgeable, polite and kept me updated.Would go back for my next service. More

by robguzman
Recommend Dealer
Yes
Employees Worked With
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Goudy Honda responded

Hi there robguzman Thank you for your review and expressing your most recent customer experience with Andy, while Servicing your vehicle with us at Goudy Honda Service Department. All our Advisors are super knowledgeable, friendly and ready to assist whenever & however we can. We hope to see you back in the future. Happy motoring from all of us here at the Service Drive!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

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