Goudy Honda - Service Center

The service is great. I go there regularly for car service. The only thing is you need to install heaters at the service department for the sake of your employees. They m I go there regularly for car service. The only thing is you need to install heaters at the service department for the sake of your employees. They meet with customers at their service desks near a wide entrance. It is chilly, sometimes windy in winter. That was the case last Thursday. Even we I feel it. Imagine these employees doing their diligent work bringing in business for the dealership. There is an enclosed area for people doing paperwork behind the high counter. You need to consider similar setup for the employees who interact directly with us, serving our needs.This is true for the hot summer days also. I told Andre Asheghian I would tell management the work situation he experiences and also many others nice guys who worked with me previously. My name is Henry Tse. Feel free to contact me at 626-342-4743 regarding my comments. You can even tell Andre I am letting management know about the issue as I promised. More

My service advisor was lousy - never said my name, didn't ask if I needed anything out of the car before they took it out of the driveway, had to walk up to second floor to get my jacket, etc. Never a didn't ask if I needed anything out of the car before they took it out of the driveway, had to walk up to second floor to get my jacket, etc. Never asked if I liked the car. When it was ready I saw the guy bring it down & gestured to the advisor- he had said it would be ready in 10 minutes. He said "I have to do the paperwork" - why didn't he do it when it was nearly ready? This is a man who resents his job; I refuse to have him again if he is still there; the parking attenddn waqws more friendly & courteous More

Wonderful, respectful, honest, Henry was very nice and helpful. I would buy another car from this dealership helpful. I would buy another car from this dealership More

Sader and Jim keep me coming back, they always make sure I feel like family. Cheers! I feel like family. Cheers! More

Excellent customer service by Jim Sellheim and staff. Will definitely recommend and use them in the future. Will definitely recommend and use them in the future. More

Disappointed with the service department and the purchase of the Honda care I purchased with no deductible however, I’m always asked to pay a fee for diagnostic check. I of the Honda care I purchased with no deductible however, I’m always asked to pay a fee for diagnostic check. I More

I very appreciate Tim explain more details for me how to handle this new car! handle this new car! More

Always a great experience at Goudy. We have our 4th vehicle from Goudy and we always use the service Dept. For all our needs Dane took great care of us was very through and explained We have our 4th vehicle from Goudy and we always use the service Dept. For all our needs Dane took great care of us was very through and explained everything that was needed for this maintenance It’s gentleman like Dane in service and Karl in sales that keep us coming back soon our daughters will be driving and I trust that Honda will take care of them and keep them safe Thank you Goudy Honda ! More

Thank you very much for the best service. I love new car it is most special I love new car it is most special More

Worst service ever and I'm fed up with them trying to make up for their bs like it only gets worst after worst waste of my time I do not recommend this dealership ever... Very disappointed. The worst par make up for their bs like it only gets worst after worst waste of my time I do not recommend this dealership ever... Very disappointed. The worst part is they tried to charge me for warranty which should be no cost to me... More