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Goudy Honda - Service Center

Alhambra, CA

4.9
438 Reviews
Call Service Center (626) 576-1114

438 Reviews of Goudy Honda - Service Center

Sort by
July 05, 2022

Everyone went above and beyond to get my car service done quickly after I expressed I needed to be at work at a certain time. More

by berenicec7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Ishii
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Jul 05, 2022 -

Goudy Honda responded

Hi there berenicec7 Thank you so much for stopping in and for giving us a quick review! I am glad to see our team is doing everything they can to meet our customers needs. We definitely look forward to seeing more of you in the near future. Happy motoring from all of us here at Goudy Honda Service Department! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

July 03, 2022

Andre was my advisor this time around and truly my helpful honda guy. Streamlining the process and texting me once it was all complete. I couldn’t have asked for anything more. Truly exceptional exper More

by Denverca15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Asheghian
Report | Print
Jul 05, 2022 -

Goudy Honda responded

Hey there Denverca15 Always good to reviews like yours. We most definitely appreciate your business and the fact that you set aside a few minuets to give Andre a quick shot out based on your experience. Thank you for that, helps to know how we are doing with our customers. We look forward to seeing you in the near future. Hope you had an amazing 4th of July weekend. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 30, 2022

Very enthusiastic, there are options and services will be considered for customers, and I always choose this one! More

by Peter Song
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Goudy Honda responded

Hi Peter Song We appreciate your loyalty to us, I love reading reviews like yours. We take pride in our customer service and so we look forward to seeing you again in the near future. Please be sure to schedule with Wilson for your next visit if you loved his service. Be safe out there, have a wonderful 4th of July weekend & happy motoring from all of us here at Goudy Honda!!! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 29, 2022

I like the Excellent service provided by the dealership I will refer my friends and family to go get their work done at Goudy’s Honda ! They treat you like family ! More

by jmariscal56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Goudy Honda responded

Hi jmariscal56 Thank you so much for the recommendation! We appreciate your business and loyalty. Make sure to book your next visit with Sader he is awesome as is the rest of our staff. Until next time, happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 29, 2022

I appreciate it what do for me and you guys do a great job thank you for bing the best dealership in the world thank you More

by vlraymo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Goudy Honda responded

Hi there vlraymo Wow such wonderful things said! We appreciate you taking the time to review our Service department. I am so happy you had such a pleasant experience with Sader and all our staff here. We look forward to servicing you in the future. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 27, 2022

Service always quick reliable and fairly priced. Great experience with Wilson Yu. He was knowledgeable very efficient in explaining all of the repairs. He even helped with rental when our car wouldn More

by Suziqmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

Goudy Honda responded

Hi there Suziqmorris Thank you so much for your trust and business with us here at Goudy Honda! I am so pleased to here that you had a wonderful experience with Wilson Yu. Customer service is something we take pride in. We certainly look forward to helping you in the near future. Happy motoring from all of here at Goudy Honda's Service Department!! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 25, 2022

Very good service advisors…. will take my car again….very detailed and really looks after your car More

by Tll7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2022 -

Goudy Honda responded

Hi Tll7 Thank you so much for that review! We most definitely appreciate it. I am so glad you had a wonderful experience with Sader over at our Service Department. We look forward to seeing you again. Happy motoring from all of us here at Goudy Honda Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 23, 2022

The gentleman who helped me was super helpful. Got me in and out in less than 45 minutes. Really appreciate it. More

by abedi99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Ishii
Report | Print
Jun 23, 2022 -

Goudy Honda responded

Hi there abedi99 Thank you so much for your quick review of our Service Department and some of our amazing Team members who helped you in the process. Customer service is something we take pride in and is our highest importance here at Goudy Honda. We look forward to the next time we can help service you. Wishing you a wonderful Thursday! Happy motoring from the whole crew here at the Service Department and Dealership! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 19, 2022

when I bring my 2018 Honda Accord to Minh Ngo 6/10/22 at Goudy Honda, he took care of me right away less than 45 minutes. I told him that my care broke down at work and he changed the new battery for me ri More

by michellebock67
Customer Service
Recommend Dealer
Yes
Employees Worked With
Minh Ngo
Report | Print
Jun 20, 2022 -

Goudy Honda responded

Hi michellebock67 Thank you so much for your review on Minh, I am sure he appreciates it as do we here at Goudy Honda! Trust is something we build with our customers over time and so I am beyond happy to hear you were treated so well and were happy with any and all services from our Service Advisor Minh. I hope that we continue to earn your trust so that we may have the pleasure of servicing you again in the near future. Happy motoring from me, Minh and the whole crew here at the Service Department/Dealership. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Jun 20, 2022 -

michellebock67 responded

Hi Yvette, beside Minh, I would also like to let you know Daniel Tieu was very helpful. I was at Goudy Hinda every other week during the month of April and May regarding the tires in the front. So I spoke with Jim the Manager and he has Daniel taken care of me right away. I am so happy with Daniel service also Jim. 5 starts service. That is why I drive all the way to Alhambra to have my car taken care of instead of going to Honda at Pasadena and Monrovia. Again thank you so much for the excellent service team. Michelle Bock

Jun 20, 2022 -

Goudy Honda responded

michellebock67 Thank you so much for your full review not only on Minh but of some of our extended team here at the Service Department. I will definitely let them know what a marvelous job they are doing out there. No matter who helps you out, you can rest assure you will be taken care of with the same kindness. Thank you again Michelle! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 16, 2022

Dane was a pleasure to work with. His professionalism, courteousness, knowledgeable, friendly and kindness gave me an extreme sense of trust. Thank you Bruce More

by bruce_warrensford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Ishii
Report | Print
Jun 16, 2022 -

Goudy Honda responded

Hi bruce_warrensford I absolutely love to hear when our customers have had a wonderful experience with our Service Writers here at Goudy Honda! Thank you for your business, we appreciate you. We look forward to when we can help you out next visit. I will let Dane know he is doing a great job out there taking care of our customers. Thank you for giving a few minuets of your time to give a quick review. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

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