386 Reviews of Goudy Honda - Service Center
Great service this is the best dealer I always go for good costumers service the know what they're doing I really recommended they make you feel at home this is the best dealer I always go for good costumers service the know what they're doing I really recommended they make you feel at home More
Service was quick Service was outstanding! All of the service advisors were very helpful, definitely best experience I have had among all of the dealerships I have been Service was outstanding! All of the service advisors were very helpful, definitely best experience I have had among all of the dealerships I have been to. More
Ask for Daisy as your service advisor! Daisy was not only helpful, but knowledgeable in terms of mechanics. I asked simple questions that I knew, but wanted clarification and she answered t Daisy was not only helpful, but knowledgeable in terms of mechanics. I asked simple questions that I knew, but wanted clarification and she answered them with ease. I did not meet the mechanic that worked on my car, but I have no problems so far. Ask for Daisy and you're in good hands! *Sorry if this review makes you work more, hopefully Goudy compensates you for your hard work More
2 thumbs UP A little slow and unorganized on my way in- or maybe it was just a little busy. The SERVICE manager, however, was walking around making sure ever A little slow and unorganized on my way in- or maybe it was just a little busy. The SERVICE manager, however, was walking around making sure everything was moving along.....- good deal. Ms Duke was very nice, also. Nice, clean, quiet, SUPER comfortable lobby. I DO recommend. More
Excellent service! Always happy to bring my car for service, the service crew is always very helpful and they always go the extra mile and make sure you leave the dealer Always happy to bring my car for service, the service crew is always very helpful and they always go the extra mile and make sure you leave the dealer with a smile, special thanks to Jose Trujillo he is awesome! More
Great Customer Service I really enjoyed the customer service. Everyone was very friendly and helpful. Javier was exceptional in customer service. He let me know what service I really enjoyed the customer service. Everyone was very friendly and helpful. Javier was exceptional in customer service. He let me know what services were needed for my car. More
Customer Service it’s not a fully satisfied one 1. Every time I take my vehicle for service , I the customer have to request a Service Advisor to explain me what was done to my vehicle & suggestions 1. Every time I take my vehicle for service , I the customer have to request a Service Advisor to explain me what was done to my vehicle & suggestions needed . 2. The Service Lane Manager ( Chastity Torres refused to honor me with 15% off for a coupon, afteri I was I told it would be accepted . Only 10% given 3. Chastity Torres , The Service Lane Manager , acted as an Service Advisor , after I requested to speak to such . 4. A part that was replaced (Engine Filter ) on my vehicle previously, was not showing on the computer , the Service Lane Manager Stated . More
Thanks to Daissy and crew for helping with my vehicle during my recent visit. My car is running great and I appreciate the professional and friendly assista to Daissy and crew for helping with my vehicle during my recent visit. My car is running great and I appreciate the professional and friendly assistance. More
Thank you Advisor Wilson Yu is very helpful and patience with my questions. He is polite and promise the time frame to finish the job. He give me the quote for Advisor Wilson Yu is very helpful and patience with my questions. He is polite and promise the time frame to finish the job. He give me the quote for my next service and is resonable. Overall the the place is clean and the waiting area is quiet . More
Great Customer Service The wait to be assisted was long, but the manager came to my car and asked my order in line. After several minutes I was greeted by Javier Villagomez. The wait to be assisted was long, but the manager came to my car and asked my order in line. After several minutes I was greeted by Javier Villagomez. His personality was very personable and professional. He apologized and was honest with the reason for the long wait. At the desk, he explained the process. He did not treat me like a first time customer. He explained the recommendations and told me he would call if they were needed. With a sense of humor, he told me the wait would be very long. I appreciated this connection. He gave me a realistic time. My car was ready before the estimated time. The cashier process is quick and effortless. They are very organized and professional, as well. Javier came to explain the status of my car and the reasons the recommendations were not needed. My car was returned in good condition. A word of advice, always check for the caps of your tires - one is always missing. I would recommend this center. The entire staff is always willing to help. More