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Graff Toyota
Burns Harbor, IN
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 230 reviews
September 20, 2025
Went back and forth a few times but in the end I got a great deal! Andre was great to work with on my new Rav4 great deal! Andre was great to work with on my new Rav4 More
by nis1414
Verified Customer
September 20, 2025
Everyone is so nice. They treat you like family. Service is good and fast. Price is reasonable. They treat you like family. Service is good and fast. Price is reasonable. More
by dkubiszewski
September 20, 2025
Perfect in every way! !! Service, competent personnel, problems solved! And easy to deal with. Responsive to all wuestions !! Service, competent personnel, problems solved! And easy to deal with. Responsive to all wuestions More
by LPEJIC
September 20, 2025
They were quick to fix a previous issue with a solution that was appropriate and appreciated. The service was great. that was appropriate and appreciated. The service was great. More
by LIPSBABYFISH
September 20, 2025
Professional, Informational, and helpful Had a new salesman, young man was very helpful, informational and professional salesman, young man was very helpful, informational and professional More
by Hakes1994
September 20, 2025
I was impressed by the quality of customer service I received: friendly, with no high-pressure tactics. My sales rep, Jay, was knowledgeable and explained car features quite well. received: friendly, with no high-pressure tactics. My sales rep, Jay, was knowledgeable and explained car features quite well. More
by barb.j.maves
September 20, 2025
Great car buying experience. Fair and transparent. Above all else were fairly quick in the negotiation process and getting us in and out the door. Fair and transparent. Above all else were fairly quick in the negotiation process and getting us in and out the door. More
by Bill
September 19, 2025
They were very friendly. They also explained everything very well and the service department does an excellent job. I'm very pleased. They also explained everything very well and the service department does an excellent job. I'm very pleased. More
by FISHDOCK243
Employees Worked With
Mark Hernandez
September 18, 2025
Willing to make the customer happy Do good work on your car A good timely manner when working on your car car A good timely manner when working on your car More
by MEACHAJ
Employees Worked With
