Graff Toyota
Burns Harbor, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 312 reviews
I dont know who andre is but Chris was awesome in every way. We left some stuff at the dealership after we unloaded our trade in and Troy brought it to the city I live in and met us to give it to us. This way. We left some stuff at the dealership after we unloaded our trade in and Troy brought it to the city I live in and met us to give it to us. This is the 3rd Sienna weve bought new, from the 3rd toyota dealer. Graff was clearly the best experience we've had. More
Great car Great service trust in Toyota workmanship and reliability and follow up on service reliability and follow up on service More
Extremely professional, fast service, exceptional staff David Sobczak took the extra step to be sure we were happy with our service. Will definitely be back for any future services we may need. Highly reco David Sobczak took the extra step to be sure we were happy with our service. Will definitely be back for any future services we may need. Highly recommend!! More
Very nice place to take my car for a oil change and And my car maintenance my car maintenance More
Bought a used 2023 Honda Pilot with 24,000 miles for my wife. Everything appeared well on the test drive. On the way home I noticed a suspension noise in the front end. Since the car still had a factory w wife. Everything appeared well on the test drive. On the way home I noticed a suspension noise in the front end. Since the car still had a factory warranty I made an appointment with Honda as Graff is over an hour from my house. Once I brought it to Honda they informed me that the passenger side front strut was bent along with the lower control arm. He then showed me all of the undercarriage damage to the vehicle including huge dents in the exhaust system. When we called Graff Toyota they told us that their technician inspected the vehicle and that damage wasn’t there. I explained that there was already rust forming on some of the deep scratches is the subframe and that this damage has been here prior to our purchase. They refused to do anything about it. I am not out $1500 in repairs and still have to address the exhaust system. Not to mention all the plastic under panels that are destroyed. I would not recommend doing business here. More
Dealer couldn't balance new tires on our 2023 4runner. Gave us a rental for two days. Lied to ny wife about switching rental car to accommodate our needs. When car is ready 3 days later they are not at th Gave us a rental for two days. Lied to ny wife about switching rental car to accommodate our needs. When car is ready 3 days later they are not at the dealership when we arrive to pick up. Then upon inspection when i see the car for the first time ALL 4 have damage on them. I have texted pictures to the service manager and he wont respond now. More
The staff were very friendly and had quick service. I would recommend Graff Toyota to everyone. I would recommend Graff Toyota to everyone. More



