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Graff Toyota

Burns Harbor, IN

4.5
312 Reviews
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244 Melton Rd

Burns Harbor, IN

46304

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Showing 312 reviews

October 28, 2025

John was great, answered all of my questions and had a great deal all worked out for me. More

by TWIT03
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John H.
October 28, 2025

I dont know who andre is but Chris was awesome in every way. We left some stuff at the dealership after we unloaded our trade in and Troy brought it to the city I live in and met us to give it to us. This More

by dnelson380
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris' boss was cool too. Not as good as Chris though.
October 26, 2025

Great car Great service trust in Toyota workmanship and reliability and follow up on service More

by cfmatco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2025

Extremely professional, fast service, exceptional staff David Sobczak took the extra step to be sure we were happy with our service. Will definitely be back for any future services we may need. Highly reco More

by KRISTEN REYES
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Sobczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2025

Service was excellent prompt. I purchased tires and the price was very competitive with nearby retailers. More

by bill.liss
Recommend Dealer
Yes
October 25, 2025

Very nice place to take my car for a oil change and And my car maintenance More

by Jesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gilmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Pineda
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2025

Bought a used 2023 Honda Pilot with 24,000 miles for my wife. Everything appeared well on the test drive. On the way home I noticed a suspension noise in the front end. Since the car still had a factory w More

by raorlan5850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Gilmore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Pineda
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

She explained lower cost alternatives for a hitch I want to get on my Highlander and ordered the parts I need for a recall More

by BRUCE61
Recommend Dealer
Yes
October 24, 2025

Dealer couldn't balance new tires on our 2023 4runner. Gave us a rental for two days. Lied to ny wife about switching rental car to accommodate our needs. When car is ready 3 days later they are not at th More

by cpollock_9
Recommend Dealer
No
Employees Worked With
David.
October 24, 2025

The staff were very friendly and had quick service. I would recommend Graff Toyota to everyone. More

by stuberisboss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sobczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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