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Graff Toyota
Burns Harbor, IN
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 230 reviews
September 04, 2025
Service department is very good. Offer seasonal deals that offset the cost of maintenance. They are very helpful and do a great job. Offer seasonal deals that offset the cost of maintenance. They are very helpful and do a great job. More
by BREWER19551
Verified CustomerEmployees Worked With
September 04, 2025
I always find Graf Toyota to have professional, attentive service, friendly staff, comfortable waiting area, thorough explanation of work done. service, friendly staff, comfortable waiting area, thorough explanation of work done. More
by PRIZENC
Employees Worked With
Don’t know the names
September 04, 2025
Front desk person Sonja was friendly. Disappointed though that my car was not done on time. I clearly stated that I needed rear brakes done and they got fronts instead. Wish I would of re Disappointed though that my car was not done on time. I clearly stated that I needed rear brakes done and they got fronts instead. Wish I would of received a high credit or something on top of what I already recieved. More
by Shendricknick
Employees Worked With
September 04, 2025
Friendly and knowledgeable staff. Comfortable waiting area. Clean facility. Fast and efficient service area and mechanics. Comfortable waiting area. Clean facility. Fast and efficient service area and mechanics. More
by ACHFC
Employees Worked With
September 04, 2025
Good service, everybody is friendly. They are really helpful and enthusiastic. Hope come back one day. Thank you They are really helpful and enthusiastic. Hope come back one day. Thank you More
by phongdinhx
September 04, 2025
Mike our salesman was very patient with us. He was great at giving us a great understanding of the features of each car Ed looked at. He was great at giving us a great understanding of the features of each car Ed looked at. More
by RJKNIGHT
September 04, 2025
Such great service/sales! !! I highly recommend Graff! Spencer & mark go above & beyond. Trivia tooo! !! I highly recommend Graff! Spencer & mark go above & beyond. Trivia tooo! More
by RIBRAHIM1
September 04, 2025
Absolutely amazing helped me get into a truck that I wanted and helped me non stop wanted and helped me non stop More
by christopher.coots93
Employees Worked With
September 04, 2025
They quoted me a oil change price and totally screwed me and raised it big time when I got there after the oil change and raised it big time when I got there after the oil change More
by Kpenziol
September 04, 2025
2 hours for an oil change and tire rotation is unacceptable. And the tire rotation was not done!!! I marked the tire before sending my wife in. Which now begs the questtion: was the oil changed unacceptable. And the tire rotation was not done!!! I marked the tire before sending my wife in. Which now begs the questtion: was the oil changed? More
by irishfirstandgold
