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Graff Toyota
Burns Harbor, IN
414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 414 reviews
October 10, 2025
Had the new tire I wanted delivered to the dealership which was the perfect outcome which was the perfect outcome More
by diane.ludington
Verified CustomerEmployees Worked With
October 09, 2025
Did an excellent job, very professional. Staff was very gracious, attentive and answered all questions in a timely manbwt Staff was very gracious, attentive and answered all questions in a timely manbwt More
by ALTONALTBOST
October 09, 2025
Friendly helpful sales easy to deal with. Will recommend to family and friends thank you Will recommend to family and friends thank you More
by lllsag64
October 09, 2025
This dealership is honest and they explain exactly what work is to be done. They don’t encourage you to have maintenance done that is not necessary. work is to be done. They don’t encourage you to have maintenance done that is not necessary. More
by RonSeman
Employees Worked With
October 09, 2025
I had a specific issue with my key fobs that I made them aware of. Problems syncing with vehicle/weak signal and so on. These are the keys the schererville dealership gave to me. All had fresh batteries. aware of. Problems syncing with vehicle/weak signal and so on. These are the keys the schererville dealership gave to me. All had fresh batteries. Now I was hoping to have the truck reprogrammed to these keys or any type of solution on the spot. They had the truck for 80 minutes. Charged me 70 bucks just to tell me there’s nothing they could do. A complete waste of time and money. I’ll never go back and would encourage people to stay away from dealerships. Such incompetence. More
by Acass201
Employees Worked With
No idea of which employees were involved
October 08, 2025
Brian Jacob's is a awesome sales consultant. He answers every question in a professional manner and if he doesn't know the answer, he will find the answer. Great experience buying a car from him He answers every question in a professional manner and if he doesn't know the answer, he will find the answer. Great experience buying a car from him. More
by felicitaricard
October 05, 2025
I really appreciated the costumer service, Austin the salesman was very helpful, the sales manager was also very courteous. Love the car, probably a bit to much technology for an old fashion guy, but salesman was very helpful, the sales manager was also very courteous. Love the car, probably a bit to much technology for an old fashion guy, but I'll adapt. More
by leeknit64
October 04, 2025
Its very clean. All the associates are very friendly. They do good work. Prices are a little high, but that is to be expected with a dealership. All the associates are very friendly. They do good work. Prices are a little high, but that is to be expected with a dealership. More
by DCHAPPO0
