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Graff Toyota
Burns Harbor, IN
414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 414 reviews
October 04, 2025
Very good service, timely, fair and professional. Have bought e card from that location over the years. Have bought e card from that location over the years. More
by ginawilk52
Verified CustomerEmployees Worked With
October 03, 2025
Excellent front desk service the young lady and manager were memorable. Really good personal! Thanks were memorable. Really good personal! Thanks More
by JUBALEENOW
Employees Worked With
Other Employees :
Do not remember names
October 03, 2025
Super easy to work with for buying or service. I was able to sneak in a quick oil change with hardly any notice that helped me have a more efficient day. Thank you! I was able to sneak in a quick oil change with hardly any notice that helped me have a more efficient day. Thank you! More
by kristin
October 03, 2025
Austin was very helpful during the whole deal. I liked the finance manager and sales manager a lot. The rest of the team didn’t seem very eager to help anyone. I liked the finance manager and sales manager a lot. The rest of the team didn’t seem very eager to help anyone. More
by vanvleet27
October 02, 2025
Quick reliable friendly service. They were extremely nice and courteous. This was my first visit but it won’t be my last. They were extremely nice and courteous. This was my first visit but it won’t be my last. More
by Joelsandy
Employees Worked With
September 30, 2025
They just do their job and do it right and professionally. Very good service experience professionally. Very good service experience More
by DRRECK219
September 30, 2025
Well I tried out this dealer and was quite happy. To my surprise they did there very best to put me into a car and find a bank to approve me and it happened.. I left out with a beautiful 2019 Hyundai To my surprise they did there very best to put me into a car and find a bank to approve me and it happened.. I left out with a beautiful 2019 Hyundai Tucson. Thank you for giving me your time. More
by jenniferregan47
September 30, 2025
They were very attentive to me & my car. Asked questions instead of assuming. Couldn’t find my wheel locks & asked me where it is instead of searching throughout my car. Pleased with the Asked questions instead of assuming. Couldn’t find my wheel locks & asked me where it is instead of searching throughout my car. Pleased with them! More
by CHRIS_WERNER_89
Employees Worked With
A younger girl with dark hair, very nice
September 29, 2025
From the moment I entered the lot I was introduced to Justin who was very kind and knowledgeable. He and Andre made the deal happen and I'm thrilled with my car. Both showing professionalism as a friend Justin who was very kind and knowledgeable. He and Andre made the deal happen and I'm thrilled with my car. Both showing professionalism as a friendship was made. I would suggest anyone interested in a new car to go and experience this dealership. More
by pattymeyer217
