Graff Toyota

Very friendly staff in the service department. I didn’t have to wait long for my car to be serviced. Very pleased!! I didn’t have to wait long for my car to be serviced. Very pleased!! More

Friendly, honest and respectful Dealership was clean and organized Thank you for helping me out organized Thank you for helping me out More

The salesmen were patient and friendly. They worked hard to meet us where we needed them to. They worked hard to meet us where we needed them to. More

Mark & Andre & Evan & Trivina are G. O.A..T.s! Love this place! Bought like 5 or 6 Camrys & 1 Tundra & 1 4Runner! O.A..T.s! Love this place! Bought like 5 or 6 Camrys & 1 Tundra & 1 4Runner! More

Outstanding job by David Sobczak (Service Manager). Very professional, polite and knowledgeable of my Camry. Insured all work was done timely . Very professional, polite and knowledgeable of my Camry. Insured all work was done timely . More

I thought the process of completing my oil change went very smoothly They were ready w/my request and noted all the items I wanted them to check. They were very respectful and it was a good experience. very smoothly They were ready w/my request and noted all the items I wanted them to check. They were very respectful and it was a good experience. More

Very good receptionist! She did an excellent job. She knew what I needed and did a great job. She did an excellent job. She knew what I needed and did a great job. More

The staff was helpful and friendly. They were able to get me in and out for my oil change! They were able to get me in and out for my oil change! More

One of the worst places I've ever been to. My wife was the one whom mainly dealt with the service department. The service manager or lead whomever he is was an absolute joke. 4 days for a chec My wife was the one whom mainly dealt with the service department. The service manager or lead whomever he is was an absolute joke. 4 days for a check engine light to have to call Toyota to be told what to do and change the sensors that are throwing the code. Then after picking the truck up for the 3rd time the light still comes back on. Dave the service guy then wants to argue and say we need to pay another diagnostic fee for the same codes. A diagnostic fee we had already paid even though we have a warranty plan on our vehicle and shouldn't of had to pay it the first time. Then proceeds to tell us we're ungrateful we could have been charged a rental for the loaner car we received before. And we could have been charged for all the test drives. And we could have been charged 3x as much for the labor. Tells us after we had already called and asked if they still had a loaner vehicle for us when we bring the car back and we're told yes. Then proceeds to say we're not getting a loaner anymore because we're ungrateful once we arrive. These service techs are completely incompetent as well as con artists and scammers. Ended up taking the vehicle somewhere else to not deal with the terrible techs and leadership. I could have cared less if "I" was charged more for labor or parts it was all under warranty I cant help it you were too dumb to figure the problem out and charge the warranty company accordingly. Would not recommend using the service department at Toyota ever More

Oil change and antifreeze change was done timely while I waited Guest area was also nice. waited Guest area was also nice. More