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Graff Toyota
Burns Harbor, IN
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 378 reviews
September 06, 2025
Love this dealership, I worked with,Justin when I bought a 24 Rav 4 and the again with Justin when I bought a 25 Highlander. Would definitely recommend Toyota to anyone. Also would recommend working with Ju a 24 Rav 4 and the again with Justin when I bought a 25 Highlander. Would definitely recommend Toyota to anyone. Also would recommend working with Justin More
by BENCHMARKPEST
Verified CustomerEmployees Worked With
September 06, 2025
Peggy and GM Chris did a wonderful job of locating the Toyota that I wanted. I was expecting it might take a few days to locate and was willing to wait, but Chris worked his magic and Peggy worked hers to Toyota that I wanted. I was expecting it might take a few days to locate and was willing to wait, but Chris worked his magic and Peggy worked hers too. "My" car was found that day and actually driven to the dealership that day. I am now driving my beautiful red Toyota Rav 4!! Thanks for the great service.😊 More
by VAL503TOWNSEND
Employees Worked With
Peggy Malave
September 05, 2025
Mike Ramirez and the finance guys were awesome! They worked hard to get me in this wonderful car. I love it! They worked hard to get me in this wonderful car. I love it! More
by estherfiveeight
September 05, 2025
Brian and the staff were friendly and got me what I wanted. Very happy with my car wanted. Very happy with my car More
by shannon.coyle
September 05, 2025
I purchased 2 vehicles from this dealer and referred a relative to this dealer. I was able to work with the dealer in a professional manner and negotiate all of the wants I had for my vehicle. They helped relative to this dealer. I was able to work with the dealer in a professional manner and negotiate all of the wants I had for my vehicle. They helped locate both vehicles and it was an easy buying process. More
by jonibit120
September 05, 2025
Bought a 2022 Honda crv and have been having issues with it since I got it and Toyota has kept my car for a week and still having the same issues with it. Since graft took over, I will say the customer serv it since I got it and Toyota has kept my car for a week and still having the same issues with it. Since graft took over, I will say the customer service is not nearly what it was when Bosak owned it. Very disappointed with how I’ve been treated after buying a $35000 vehicle. I will be calling them again today, since my vehicle is still not running properly More
by TABSJOSEPH30
Employees Worked With
Mark Ramirez
September 04, 2025
Service department is very good. Offer seasonal deals that offset the cost of maintenance. They are very helpful and do a great job. Offer seasonal deals that offset the cost of maintenance. They are very helpful and do a great job. More
by BREWER19551
Employees Worked With
September 04, 2025
Friendly and knowledgeable staff. Comfortable waiting area. Clean facility. Fast and efficient service area and mechanics. Comfortable waiting area. Clean facility. Fast and efficient service area and mechanics. More
by ACHFC
Employees Worked With
