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Graff Toyota
Burns Harbor, IN
414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 414 reviews
September 21, 2025
They were great to work with I came in from about 8 hours away, they had everything ready and I drove away in about an hour with my new car. Thanks! Fast. Friendly. Efficient. away, they had everything ready and I drove away in about an hour with my new car. Thanks! Fast. Friendly. Efficient. More
by Nic
Verified Customer
September 21, 2025
The manager has been Great Thank you for all the assistance you gave me will continue to be a customer assistance you gave me will continue to be a customer More
by doran.julie
Employees Worked With
September 20, 2025
I was impressed by the quality of customer service I received: friendly, with no high-pressure tactics. My sales rep, Jay, was knowledgeable and explained car features quite well. received: friendly, with no high-pressure tactics. My sales rep, Jay, was knowledgeable and explained car features quite well. More
by barb.j.maves
September 20, 2025
Professional, Informational, and helpful Had a new salesman, young man was very helpful, informational and professional salesman, young man was very helpful, informational and professional More
by Hakes1994
September 20, 2025
The salesman Devon did a great job along with Riley to help get me as close as match to the vehicle that I wanted and I got it for a great price. help get me as close as match to the vehicle that I wanted and I got it for a great price. More
by WHOISJUSJOE
Employees Worked With
Devon and Riley were the main people I dealt with
September 20, 2025
Perfect in every way! !! Service, competent personnel, problems solved! And easy to deal with. Responsive to all wuestions !! Service, competent personnel, problems solved! And easy to deal with. Responsive to all wuestions More
by LPEJIC
September 20, 2025
Great car buying experience. Fair and transparent. Above all else were fairly quick in the negotiation process and getting us in and out the door. Fair and transparent. Above all else were fairly quick in the negotiation process and getting us in and out the door. More
by Bill
September 20, 2025
They were quick to fix a previous issue with a solution that was appropriate and appreciated. The service was great. that was appropriate and appreciated. The service was great. More
by LIPSBABYFISH
September 20, 2025
Everyone is so nice. They treat you like family. Service is good and fast. Price is reasonable. They treat you like family. Service is good and fast. Price is reasonable. More
by dkubiszewski
