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Graff Toyota
Burns Harbor, IN
95 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 95 reviews
September 28, 2025
Been working with this dealershipsince we bought the Sienna. We have always had good service thru the years We have 115000 miles on the car, and hope to put many more on. Sienna. We have always had good service thru the years We have 115000 miles on the car, and hope to put many more on. More
by NRICHARD1
Verified Customer
September 26, 2025
No other comment needed when you’re rated a 5 please stop sending these, I have responded twice now Thanks sending these, I have responded twice now Thanks More
by CINDICOFFINGER
Employees Worked With
September 26, 2025
Great service department! All on time as promised!!parts had to be replaced, and they called me When they arrived! All on time as promised!!parts had to be replaced, and they called me When they arrived! More
by moriartywj
Employees Worked With
September 26, 2025
Received a notice from Toyota of charging us for use of Siri and remote start. Stopped by dealership to see what my trade in was worth and they said no value. I will drive it for another 100 000 miles. Gue Siri and remote start. Stopped by dealership to see what my trade in was worth and they said no value. I will drive it for another 100 000 miles. Guess I will trade with my Wisconsin dealer . More
by BERTFARRINGTON
September 25, 2025
The service was efficient and thorough we received an explanation of potential work needed in the next year explanation of potential work needed in the next year More
by marcusonr
Employees Worked With
September 24, 2025
Traveena was excellent. Her customer service skills are exceptional. If I had more words to say about her , I would! Her customer service skills are exceptional. If I had more words to say about her , I would! More
by BROWNEYESSABO
September 22, 2025
Our salesman was knowledgeable and accommodating. He was professional and not pushy. Very respectful. We would definitely recommend him! He was professional and not pushy. Very respectful. We would definitely recommend him! More
by terrilfleming54
Employees Worked With
September 21, 2025
Helpful amazing nice honest took everything I had to say or wanted and out exceeded my expectations will never buy a vehicle from anyone else or wanted and out exceeded my expectations will never buy a vehicle from anyone else More
by christopher.coots93
