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Graff Toyota
Burns Harbor, IN
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 230 reviews
December 29, 2025
Good job Was pleased with location and the selection and no pressure on a sale. no pressure on a sale. More
by krf312000
Verified Customer
December 27, 2025
It took 5 months to fix the problem that was caused by the service department the service department More
by DEBRA5549
December 26, 2025
We were treated cordially by everyone there. The place was neat and clean. Thank You!! The place was neat and clean. Thank You!! More
by KATHIE2702
Employees Worked With
Other Employees :
Justin Blatz -our salesman knowlegable courteous loved him
December 26, 2025
Great, accommodating, friendly Great, friendly, accommodating, you can tell they're doing their best, the guy at the computer was great and so was Ethan the service gent accommodating, you can tell they're doing their best, the guy at the computer was great and so was Ethan the service gent More
by Jmckeon150
Employees Worked With
Service gentleman
December 26, 2025
Came in for an oil and filter change and a routine inspection. Everything was handled quickly and professionally. The service technician noticed some unusual wear on my tires and said I should get the inspection. Everything was handled quickly and professionally. The service technician noticed some unusual wear on my tires and said I should get the alignment checked out, which I did. More
by Mark S.
Employees Worked With
The service supervisor who just started there and a male service technician. They were both very good.
December 26, 2025
Fast and thorough. Every question answered, very helpful. The guys work well with each other and are efficient and friendly. I was surprised how quickly my car was serv Every question answered, very helpful. The guys work well with each other and are efficient and friendly. I was surprised how quickly my car was serviced. Great service. I will be back for my routine appointments. More
by JENNETTE.GOLKOWSKI
Employees Worked With
Neil and Brian and Eathen
December 26, 2025
Sales team was very responsive. Overall buying experience was not as miserable as most dealers try to make it. Not sure how good the service department is?? Delivered a vehicle ( Overall buying experience was not as miserable as most dealers try to make it. Not sure how good the service department is?? Delivered a vehicle (I picked it up at night) with clear paint blemishes on the hood and fenders. Apparently, cosmetic does not mean the same as high quality for a $60k vehicle. Disappointed now have to file warranty claims and take time off to get this repaired. A great experience always starts with a great product. More
by TG
