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Graff Toyota
Burns Harbor, IN
307 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 307 reviews
Verified Customer
March 06, 2026
Made my appointment quickly and easily, they were able to give me a loaner and the work was done well and the car was ready even faster than they thought. give me a loaner and the work was done well and the car was ready even faster than they thought. More
by JBMHO2005
Employees Worked With
Neil(?) and Kara...I think
March 06, 2026
Very helpful in the process in delivering my truck. And the finalization simple. Good job Andre And the finalization simple. Good job Andre More
by austin632002
March 06, 2026
I've called this dealership multiple times and left multiple messages about a tire order I have in. I actually went to the company website to find some kind of representative to help me (through AI cha multiple messages about a tire order I have in. I actually went to the company website to find some kind of representative to help me (through AI chat), someone called me back, I believe her name was Tracy, I could be mistaken though. She was very nice and apologetic. After explaining the situation she assured me I would be hearing back from her the following day. She never called back. More
by demisjohn399
March 06, 2026
Graff Toyota was excellent. The salesman Christian was friendly and definitely found a car that fit in my budget. Highly recommend this dealership to anyone... The salesman Christian was friendly and definitely found a car that fit in my budget. Highly recommend this dealership to anyone... More
by MikeV
Employees Worked With
Umang Christian
March 03, 2026
Quick painless, courteous, and knowledgeable Karen was very concerned with my concerns over the 120 thousand miles service that it required. And answered my questions about the remote start systems and op very concerned with my concerns over the 120 thousand miles service that it required. And answered my questions about the remote start systems and options. Also told me that it was gonna take some time that I could either hang out or be shuttled home and then back when my Tundra spark plugs were completed. More
by rodz.usmc
Employees Worked With
Karen
March 01, 2026
I think I got a fair deal and Brian was a great salesman. Went above and beyond by putting his porter hat on in order to get my Rav ready to take home Went above and beyond by putting his porter hat on in order to get my Rav ready to take home More
by amycrenshaw
March 01, 2026
When I walked into the store. I was greeted with my name. We talked with some of the service guys who were there and the manager said this won't take long. Thanks for a job well d I was greeted with my name. We talked with some of the service guys who were there and the manager said this won't take long. Thanks for a job well done. More
by wilsondonald58
February 26, 2026
Great explanation of service schedule. Helpful staff. Quick service took time to explain issues & answer concerns about new Prius Helpful staff. Quick service took time to explain issues & answer concerns about new Prius More
by bdleek
