Graff Toyota

I purchased 2 vehicles from this dealer and referred a relative to this dealer. I was able to work with the dealer in a professional manner and negotiate all of the wants I had for my vehicle. They helped relative to this dealer. I was able to work with the dealer in a professional manner and negotiate all of the wants I had for my vehicle. They helped locate both vehicles and it was an easy buying process. More

It was pleasant. They gave me a ride home to wait. Everyone was pleasant. Easy They gave me a ride home to wait. Everyone was pleasant. Easy More

Bought a 2022 Honda crv and have been having issues with it since I got it and Toyota has kept my car for a week and still having the same issues with it. Since graft took over, I will say the customer serv it since I got it and Toyota has kept my car for a week and still having the same issues with it. Since graft took over, I will say the customer service is not nearly what it was when Bosak owned it. Very disappointed with how I’ve been treated after buying a $35000 vehicle. I will be calling them again today, since my vehicle is still not running properly More

Service department is very good. Offer seasonal deals that offset the cost of maintenance. They are very helpful and do a great job. Offer seasonal deals that offset the cost of maintenance. They are very helpful and do a great job. More

Friendly and knowledgeable staff. Comfortable waiting area. Clean facility. Fast and efficient service area and mechanics. Comfortable waiting area. Clean facility. Fast and efficient service area and mechanics. More

He explained the importance of changing filters on my Toyota and rotating my tires. In a friendly and respectful way!?? Toyota and rotating my tires. In a friendly and respectful way!?? More

Excellent workmanship and staff are knowledgeable and helpful ?? The dealer is clean and comfortable helpful ?? The dealer is clean and comfortable More

Front desk person Sonja was friendly. Disappointed though that my car was not done on time. I clearly stated that I needed rear brakes done and they got fronts instead. Wish I would of re Disappointed though that my car was not done on time. I clearly stated that I needed rear brakes done and they got fronts instead. Wish I would of received a high credit or something on top of what I already recieved. More

Nice people in the service department! Had a oil change, tire rotation and a recall. Was done in a couple hours. 😁 Had a oil change, tire rotation and a recall. Was done in a couple hours. 😁 More

Ww have been purchasing Toyotas for 25 years plus. When we moved to this area 22 years ago we purchased several vehicles from Lakeshore Toyota. When Bosak purchased the dealership, we were unhappy wit When we moved to this area 22 years ago we purchased several vehicles from Lakeshore Toyota. When Bosak purchased the dealership, we were unhappy with the service. So far, the service we received from Graff Toyota has been very good. We are pleased that they purchased the dealership and use today's technology to enhance communication with the customer for service. We really like the change so far and plan to continue our Toyota experience with them in the future. More