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Graff Toyota
Burns Harbor, IN
95 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 95 reviews
September 20, 2025
I was impressed by the quality of customer service I received: friendly, with no high-pressure tactics. My sales rep, Jay, was knowledgeable and explained car features quite well. received: friendly, with no high-pressure tactics. My sales rep, Jay, was knowledgeable and explained car features quite well. More
by barb.j.maves
Verified Customer
September 20, 2025
Professional, Informational, and helpful Had a new salesman, young man was very helpful, informational and professional salesman, young man was very helpful, informational and professional More
by Hakes1994
September 19, 2025
They were very friendly. They also explained everything very well and the service department does an excellent job. I'm very pleased. They also explained everything very well and the service department does an excellent job. I'm very pleased. More
by FISHDOCK243
Employees Worked With
Mark Hernandez
September 18, 2025
Grate service especially the technicians Ethan Johnston, Aiden Davidson, and Johnny bobos, and shemass hanigan are probably the nicest techs I’ve met. The service manager David is also very kind and will al Aiden Davidson, and Johnny bobos, and shemass hanigan are probably the nicest techs I’ve met. The service manager David is also very kind and will always help if you are in a need of it. Service advisors are all very attentive trevina Matt and Kara are very polite. Over this is a great place to get service on your vehicle. More
by Johnnybobos
September 18, 2025
The place have good customer service and very friendly! The service is great and really efficient! The service is great and really efficient! More
by COBYLO773
September 18, 2025
Willing to make the customer happy Do good work on your car A good timely manner when working on your car car A good timely manner when working on your car More
by MEACHAJ
Employees Worked With
September 13, 2025
Very friendly staff in the service department. I didn’t have to wait long for my car to be serviced. Very pleased!! I didn’t have to wait long for my car to be serviced. Very pleased!! More
by suzannelarlee
September 12, 2025
The salesmen were patient and friendly. They worked hard to meet us where we needed them to. They worked hard to meet us where we needed them to. More
by loretta.edmaiston
