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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,865 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,865 reviews

May 02, 2025

The dealership was super clean very welcoming and the experience wasn’t stressful at all I went in asking for information came out with a band new truck. More

by benji78592
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025

I already did in my previous text a few days ago. Why you asking me again? More

by Artfahim49
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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May 02, 2025 -

Grand Prairie Ford responded

Thank you for your feedback, and we apologize for any confusion. We truly appreciate your previous review and the time you took to share your thoughts. If there's anything further you'd like to discuss or if you have any additional feedback, feel free to let us know. We're here to assist you!

May 01, 2025

Jackie was professional, thorough, and not pushy. He helped me through every step in the process. I did not have any interaction with Brandon. Everyone I did meet was super helpful and kind. More

by happyg39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Grand Prairie Ford responded

Thank you for your thoughtful review! We're so glad to hear that Jackie was able to guide you through the process with professionalism and care, ensuring you felt comfortable every step of the way. It’s great to know that everyone you interacted with was helpful and kind. We truly appreciate your feedback and look forward to assisting you again in the future!

May 01, 2025

I don't feel that they were upfront on website and salesperson didn't inform us of what features the vehicle had or didn't have after we told them from the beginning what features we were wanting. Als More

by peysenjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josue Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback, and we are sorry to hear that you are frustrated with your experience. We understand how important it is to have clear communication regarding the features of a vehicle. Additionally, we recognize that the time it took to finalize your purchase was longer than expected, and we appreciate your patience. We’d love the opportunity to address your concerns further and ensure a more streamlined process moving forward. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will work to resolve this to your satisfaction.

May 01, 2025

Excellent it was a great experience. I got all my questions answered and they were very great to work with. More

by KIRK11
Recommend Dealer
Yes
Employees Worked With
Rahul
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May 02, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience and that all your questions were answered. It's always our goal to provide clear communication and excellent service, and we're glad we could deliver that for you. We appreciate your support and look forward to assisting you again in the future!

May 01, 2025

Responded promptly Friendly and willing to negotiate on my behalf. He made sure the car be bought we liked! More

by Mariana
Recommend Dealer
Yes
Employees Worked With
Eric Guzman
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May 02, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience and that the team was prompt, friendly, and willing to negotiate on your behalf. It's great to know that we helped you find the car you liked. We truly appreciate your kind words and look forward to assisting you again in the future!

April 30, 2025

Im so glad that I chose Grand Prairie Ford to get my first car! Huge shout out to Irvin Arredondo & Alejandro Rodriguez! More

by Lesly Rivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irvin Arredondo
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May 02, 2025 -

Grand Prairie Ford responded

Congratulations on your first car! We're honored that you chose us for such an exciting milestone. It's fantastic to hear that Irvin Arredondo and Alejandro Rodriguez made your experience a memorable one—they’ll be thrilled to know they had such a positive impact. Thank you for the shoutout and for trusting us with your first purchase!

April 30, 2025

Jackie made my husband and I entire experience amazing he was extremely polite kind he answered all of my questions I had even ones I thought were silly he made sure he was able to give us the best deals he More

by samanthareyes0715
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
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May 01, 2025 -

Grand Prairie Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Jackie made such a positive impact on your experience and that the entire team—from sales to finance—helped make the process smooth and enjoyable. It's great to know Jackie took the time to answer all your questions and worked hard to find the right vehicle within your budget. We truly appreciate your kind words and look forward to welcoming you back when you're ready for your next purchase!

April 30, 2025

Easy Easy purchasing process. Ron is great to buy from. Easy purchasing process. Ron is great to buy from. Will be back when I'm ready to make another purchase. More

by CABLAIR37
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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May 01, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that your purchasing process was easy and that Ron made such a positive impression. We truly appreciate your trust in us, and we look forward to assisting you again when you're ready for your next purchase!

April 30, 2025

Santos Flores was awesome would definitely recommend him . Grand prairie ford is the place to buy a car and get your service done . Thanks Santos ..,,,💯❤️ More

by LexieLexie62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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May 01, 2025 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're so glad to hear that Santos Flores made such a great impression and that you would recommend him. It’s wonderful to know you had a positive experience not only with your purchase but also with our service department. We truly appreciate your support and look forward to seeing you again at Grand Prairie Ford!

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