Grand Prairie Ford

Everything was good until i got done with the paperwork and the truck was pulled out of the car wash and it was covered with water stains and the manager says it's buy is after it could only be seen after and the truck was pulled out of the car wash and it was covered with water stains and the manager says it's buy is after it could only be seen after the wash More

Everything was great. We just felt a bit on our own after financing, but we understood that it was because Cristian was with another customer. We waited a while for the ve We just felt a bit on our own after financing, but we understood that it was because Cristian was with another customer. We waited a while for the vehicle after finance. But the gentleman that helped set up the Ford App and installed our plates was excellent- 5 if I was to give home a rating. More

Thank you GP Ford, for getting me in and out with ease. Issac was wonderful. Very attentive and extremely helpful. Chad called to make sure everything was good, I showed up. He worked hard to stay with in Issac was wonderful. Very attentive and extremely helpful. Chad called to make sure everything was good, I showed up. He worked hard to stay with in my budget and put in a very nice used car with all ther perks! I have never seen or received such perks and great customer service like I did yesterday at Grand Prairie Ford! I prayed 🙏🏽 and this is where God sent me and the deal is amazing. I'm totally satisfied and love my escape all that was missing was my sunroof! But I can do with it until my next purchase. Thanks to Issac and Chad I had an amazing day! God bless and keep you both. Customer for life! I love Ford, and will always own a Ford over any other car 1st! Annie & Taylor More

Grand Prairie Ford has been my go to dealership since 2009 from Sergio in the Service Deparment to my Salesman, Jackie!! This is my third purchase from Jackie who’s always been amazing to work with. M 2009 from Sergio in the Service Deparment to my Salesman, Jackie!! This is my third purchase from Jackie who’s always been amazing to work with. My 2026 Ford F250 was no different. It was also good to work with Alejandro in the finance department. I’m loving my new truck so thank you Grand Prairie Ford!! More

Made a deal that works with my budget and a vehicle that is above what I expected! is above what I expected! More

Cole was very straight forward to the point and was very easy to deal with. He was also very quick to get back to me regarding numbers on the vehicle and made the experience as smooth as possible easy to deal with. He was also very quick to get back to me regarding numbers on the vehicle and made the experience as smooth as possible More

Jose was very upfront with everything, and we felt like he really listened to what we wanted. We had had a poor experience the week before at Town East Ford, but Jose listened and made us comfortable with he really listened to what we wanted. We had had a poor experience the week before at Town East Ford, but Jose listened and made us comfortable with the whole experience. The manager and money man also did a wonderful job. We also really loved the older gentleman who did our trucks check out and explained all the features on the truck and the Ford App More

Fast easy It was fast. No nonsense. A joy to work with. Can't ask for much more No nonsense. A joy to work with. Can't ask for much more More

The quality of the customer service needs to improve. Never try to get the customer to buy a vehicle that was not asked for. Never try to convince the customer to do anything they did not want. Never try to get the customer to buy a vehicle that was not asked for. Never try to convince the customer to do anything they did not want. More