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Grand Prairie Ford
Grand Prairie, TX
1,889 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,889 reviews
January 28, 2021
Great service and worked well with us to get a great deal. I would totally recommend them and buy from them again. Very clean and friendly environment. deal. I would totally recommend them and buy from them again. Very clean and friendly environment. More
by Christian
Employees Worked With
Reyna Hernandez, Ricardo Pinilla
January 27, 2021
Unfortunately the worst dealership I have ever dealt with, if I were to list all the issues I would write a book. They did not used my approval letter with BoFA, they financed with another bank without with, if I were to list all the issues I would write a book. They did not used my approval letter with BoFA, they financed with another bank without my knowledge, they did not explain what happened, they do not treat me with respect, I paid almost $2000 in an extended warranty with Ford and today I found out that the guarantee does not exist. They know they made a mistake and just transfer you, they don’t say sorry or try to solve the problem, even if you have all the receipts and documents, the store's General Manager doesn't exist, the finance department doesn't respect you. Be careful with this location. Read all comments before. More
by marlon
Employees Worked With
Melissa Lang
January 24, 2021
I really enjoyed working with Jackie! Work hard to find me my perfect truck and never pushed the sale! Would definitely recommend buying from here! me my perfect truck and never pushed the sale! Would definitely recommend buying from here! More
by victormonti30
Employees Worked With
January 23, 2021
Very friendly attitude very conscientious and nice people work here, Everyone I work with was Johnny on the spot and help me get through this as painless as possible would recommend this to other people to c work here, Everyone I work with was Johnny on the spot and help me get through this as painless as possible would recommend this to other people to come and look at what they got very helpful organization More
by Jameseddie3792
Employees Worked With
Melissa Lang, Ricardo Pinilla
January 22, 2021
Jackie Mercer was awesome to work with and made the deal I was looking for to purchase my NEW Ford F-150 Larriet FX4. Thanks I was looking for to purchase my NEW Ford F-150 Larriet FX4. Thanks More
by abuckelew
Employees Worked With
January 22, 2021
Jackie Mercer was amazing and made the purchase unbelievable simple. The lady that helped with documents, as well. The whole process, from internet to purchase, was actually enjoyable. Your dealers unbelievable simple. The lady that helped with documents, as well. The whole process, from internet to purchase, was actually enjoyable. Your dealership has mastered the use of technology and that makes happy Customers. I’ll be sharing the love in Midland, TX More
by daninmidland
January 21, 2021
My experience with Ricardo was fantastic! Right from the start, he went above and beyond my expectations. I found the vehicle online and I live two hours away from the dealership. With that in mind, he ma start, he went above and beyond my expectations. I found the vehicle online and I live two hours away from the dealership. With that in mind, he made me a video where he showed me around the car I was looking at, as well as putting a face to a name. I felt very at ease about buying a used car (something I'm usually nervous about), and he made absolutely sure that the car was in pristine condition before I drove away. In addition, the finance team got me a great deal on my GAP and Platinum Warranty package! I will definitely be recommending this dealership to all my friends and family! Thank you Ricardo and Grand Prairie Ford! More
by RebeccaB
Employees Worked With
Ricardo Pinilla
January 20, 2021
I’m not a huge fan on buying vehicles but Ricardo took his time explaining all of the details in a way I could actually understand . He was very personable and I would recommend him to anyone that is inte his time explaining all of the details in a way I could actually understand . He was very personable and I would recommend him to anyone that is interested in purchasing a new car. More
by andryaraee
Employees Worked With
Ricardo Pinilla
January 19, 2021
Amazing experience, No BS, helped me out to finally get my truck that I’ve been wanting for years and accepted my trade, Highly recommend! my truck that I’ve been wanting for years and accepted my trade, Highly recommend! More
by moraleskevin292
Employees Worked With
