Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
647 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

20 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

4.9

647 Reviews

Write a Review

647 Reviews of Jackie Mercer

June 13, 2026

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Employee Rating

Nice nice nice job and good people looking for you to get the job done More

by daltonsparks240
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2026

Grand Prairie Ford responded

Thank you for your wonderful feedback! It is truly rewarding to hear that you had such a positive experience with our team. We take great pride in having dedicated people who are committed to getting the job done right for every customer. We appreciate you taking the time to share your kind words, and we look forward to serving you again in the future!

June 13, 2026

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My service guy is the the bomb, and his name is Santos. I want to say keep up the great work!!! More

by Sha
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Recommend Dealer
Yes
Jun 15, 2026

Grand Prairie Ford responded

Thank you for your review! We are elated to hear that Santos made such a positive impression on you. It is always wonderful to know that our team members are going above and beyond to deliver an exceptional experience. We will be sure to pass along your kind words to Santos — recognition like this truly means a great deal to our team. We look forward to continuing to provide you with the great service you deserve!

June 13, 2026

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This dealership is like a family, friendly, caring, clean environment, and great customer service. Keep up the good work!! More

by Sha
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Workmanship
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Recommend Dealer
Yes
Jun 16, 2026

Grand Prairie Ford responded

We are delighted to hear that your experience with us felt like being part of a family! Knowing that our team's friendliness, care, and commitment to a welcoming environment made a positive impression means a great deal to us. Thank you for taking the time to share such kind words — we look forward to continuing to provide you with the same great experience every time you visit!

May 11, 2026

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Perfect dealer, fast service and amazing vehicles, recently serviced a car and was fast and easy More

by corderodaniel3331
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Recommend Dealer
Yes
May 18, 2026

Grand Prairie Ford responded

We are pleased to hear about your excellent experience with our dealership. Your feedback about our quick service and quality vehicles means so much to our team. It's wonderful to know that your recent car service was both efficient and hassle-free. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the same level of outstanding service.

April 20, 2026

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Was in the market for a new F-250 Lariat and had shopped around a bit looking for a good deal. Talked to Jackie Mercer at Grand Prairie and he worked with me to get to a number that worked for me. No pressu More

by Steve Ozz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2026

Grand Prairie Ford responded

We appreciate your feedback. We’re glad Jackie Mercer provided a polite, pressure-free experience and helped you find the right F-250 Lariat at a price that worked for you. Thank you for your recommendation, and we look forward to seeing you again.

March 05, 2026

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Professional and Informative Jackie and Christian were GREAT! I would highly recommend this dealership. Also, Huey and Alejandro were great. More

by bsosmithobrien
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Apr 20, 2026

Grand Prairie Ford responded

We appreciate your feedback. We’re glad Jackie, Christian, Huey, and Alejandro provided professional and informative service and made your experience a great one. Thank you for your recommendation, and we look forward to seeing you again.

February 13, 2026

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Customer service was amazing by Jackie he made me feel welcomed didn’t question me or anything. When I went back the second day because I regretted my payment option they worked to get me to where I wante More

by hernandezsteven2010
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Recommend Dealer
Yes

Other Employees Tagged: Romello Benton

Apr 20, 2026

Grand Prairie Ford responded

Thank you for your kind feedback. We’re glad Jackie and the team made you feel welcome and worked with you to find a better fit for your needs. We appreciate your trust and look forward to seeing you again or helping your friends and family.

February 08, 2026

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I had dealt with Jackie in the past purchase a car from me that's why I came back. He's a man of his word. More

by svsgunnels
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Apr 20, 2026

Grand Prairie Ford responded

Thank you for your continued trust. We’re glad Jackie delivered another great experience and appreciate you coming back to work with him again.

January 24, 2026

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Jackie was very responsive and accommodated our needs to deliver the vehicle to Houston. Overall it was a good vehicle purchase experience. More

by NBSMITH1996
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux , Jackie Mercer

Apr 20, 2026

Grand Prairie Ford responded

Thank you for your kind feedback. We’re glad Jackie was responsive and able to accommodate delivery to Houston. We appreciate your trust and look forward to seeing you again.

January 16, 2026

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Employee Rating

Great location for me. Friendly sales staff. Vehicle set up was quick and I have to play with the knobs to see what they do. Not used to the technology at all. A hard copy More

by robyntsw
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Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

Jan 19, 2026

Grand Prairie Ford responded

Thank you for the positive feedback! We're glad our location is convenient and that you found our sales team friendly. We understand the new technology can be overwhelming, and we appreciate your suggestion about providing hard copy manuals - we'll share this with our team. Enjoy exploring your new vehicle's features!

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