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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,868 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,868 reviews

April 20, 2025

Trying to sale me with high price, and hide another cost, and try to give me a high porcent interest so I feel like try to stilling me so if I don't putt attention that not will right so if you sale a truck More

by hectorgtx
Recommend Dealer
No
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback with us. We understand your concerns regarding pricing transparency and financing, and we truly regret that you were disappointed with your visit. It’s important to us that all our customers have a clear and honest experience when making a vehicle purchase. To address your concerns more thoroughly, we encourage you to reach out to Maricela Vera at Mvera@grandprairieford.com. She will be happy to assist you and ensure that any outstanding questions or issues are resolved. We appreciate your input as it helps us improve and continue providing better service.

April 20, 2025

I have bought 4 vehicles in the last 6 years the sales team are wonderful! More

by PAULALWHITE1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that your experiences with our sales team have been positive. It's always a pleasure to help our customers find the perfect vehicle, and we truly appreciate your support over the years. We look forward to assisting you with your future vehicle needs!

April 19, 2025

I love the escape. Great gas mileage. Would buy it again. Looking forward to keeping. More

by JACKLENORRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback! We're so glad to hear that you're enjoying your Escape and its great gas mileage. It’s wonderful to know you’re looking forward to keeping it for years to come. If you ever need anything or have questions, don’t hesitate to reach out. We’re here to help!

April 19, 2025

Start to finish a pleasant experience I would highly recommend Grand Prarie Ford for your next purchase! More

by cesmithfwc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smith
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that your entire experience was pleasant from start to finish. Your recommendation means a lot to us, and we're grateful you chose us for your purchase. We hope you're loving your new vehicle and look forward to seeing you again in the future!

April 19, 2025

Great experience, friendly - knowledgable salesman. Thanks Max, for a smooth process. And blah, makes fifteen. More

by leesol1
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re thrilled to hear that Max provided you with such a smooth and enjoyable process. We appreciate your kind words and look forward to serving you again in the future!

April 17, 2025

Jackie was very helpful and Personable. It was a fast and accommodating experience we left with what we needed. More

by sammy19811981
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're so glad to hear that Jackie made your experience fast, accommodating, and personable. It’s great to know that you left with exactly what you needed. We truly appreciate you taking the time to share your positive experience and are happy to have had the opportunity to assist you!

April 17, 2025

Muy buenas personas y buen servicio al cliente muy recomendable y muy felices todos por More

by BRYANVEGA123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Grand Prairie Ford responded

Thank you for the great feedback! We're so happy to hear that you had a positive experience and that our team provided excellent customer service. It means a lot to know you’re satisfied and that you would recommend us. We truly appreciate your support and look forward to serving you again in the future!

April 15, 2025

Muy buena persona y atenta, capaz de resolver todas las inquietudes y que el cliente salga satisfecho More

by lester9205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Murrugarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that you had a positive experience and that all of your concerns were addressed. It’s our goal to ensure every customer leaves feeling satisfied, and it’s wonderful to know we were able to meet that expectation for you. If you ever need anything else, don’t hesitate to reach out!

April 15, 2025

Jackie was extremely helpful and informative throughout the whole process. He was very familiar with the available inventory and was able to make suggestions based on the features I wanted. More

by Brownstone3035
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Rodriguez
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Apr 16, 2025 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're so glad to hear that Jackie was able to assist you in finding the perfect vehicle and provide helpful suggestions based on your needs. It's great to know that his knowledge of the inventory made the process easier for you. If you need any further assistance, don't hesitate to reach out! Enjoy your new vehicle!

April 15, 2025

Easiest car buying experience I have ever had! Thank you Grand Prarie Ford and Jackie! More

by jonathanl211
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that your visit was the easiest car-buying experience you've had. Jackie will be thrilled to know that his support made such a positive impact. We truly appreciate your kind words and are grateful for the opportunity to help you find your vehicle. Enjoy the road ahead!

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