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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
2,234 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,234 reviews

October 27, 2025

They help me get the car i wanted Really loving person seemed like he really wanted to help us out couldn’t have done it with out there help love the place would get my next car there again in the future More

by soap_214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Grand Prairie Ford responded

We are absolutely thrilled to hear that we helped you find the car you wanted! It sounds like you had a wonderful experience with our team, and we're so glad that you felt genuinely cared for throughout the process. Your kind words about feeling supported and helped mean the world to us at Grand Prairie Ford. We truly appreciate customers like you who take the time to share their positive experiences. It's fantastic to know that you love your new car and that you would consider us for your future automotive needs. Thank you for choosing us and for this wonderful feedback!

October 27, 2025

Best service i got They were really amazing on helping me get what i wanted Easy happy and ready to go back More

by soap_214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Grand Prairie Ford responded

We are happy to hear that you received outstanding service and that our team was so helpful in getting you exactly what you were looking for. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate you taking the time to share your positive experience. It's wonderful to know that your visit was easy and left you feeling ready to return. We look forward to serving you again in the future and continuing to provide the exceptional service you deserve.

October 27, 2025

Jorge was great, he dropped off my car, and picked up the trade in. The car had bottles under the seats. There was suppose to be a full tank of gas but it wasn't, because he dropped it off that Friday, it wa More

by Kitty
Recommend Dealer
No
Employees Worked With
Brandon Flem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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Oct 29, 2025 -

Grand Prairie Ford responded

We are disappointed to hear about the issues you experienced with your vehicle delivery. While we appreciate your positive feedback about Jorge's delivery and pickup service, we recognize that the overall experience did not meet your expectations. We value your understanding and would like the opportunity to address these concerns directly. Please contact Maricela Vera at Mvera@grandprairieford.com so we can discuss your experience further.

October 26, 2025

It was a quick and easy experience no hard questions nothing was unclear to me everything was perfect More

by Mr2936975
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 29, 2025 -

Grand Prairie Ford responded

We are elated to hear that your experience with us was so smooth and straightforward. It's wonderful to know that the process felt quick and simple for you, and that everything met your expectations perfectly. Your satisfaction means the world to us at Grand Prairie Ford, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future.

October 26, 2025

Brenda and Alejandro were awesome. Took care of us in the best way possible. The gentleman who put the plates on my truck was awesome as well. Great experience overall. More

by woodhouse524
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Rosas
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Oct 29, 2025 -

Grand Prairie Ford responded

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that our team members provided you with exceptional care throughout your visit. It's fantastic to know that you received the best possible service and that every team member you worked with made such a positive impression. Your feedback about the great overall experience truly means a lot to us. We appreciate you taking the time to recognize the outstanding service you received, and we look forward to continuing to serve you in the future.

October 25, 2025

Got us a Raptor! Thank you Jackie!!! If you need a car go see Jackie! More

by JESSICACORREA7262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Grand Prairie Ford responded

Thank you immensely for choosing Grand Prairie Ford for your Raptor purchase! We're thrilled that Jackie was able to help you find exactly what you were looking for. It's wonderful to hear that you had such a positive experience and that you're recommending Jackie to others who might be in the market for a vehicle. Your satisfaction with both your new Raptor and the service you received means everything to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 24, 2025

Good people, very nice and helpful in Sales, Finance and service department, highly recommend checking Grand Prairie Ford out if you are looking for A new or used vehicle More

by VIKTRAN2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2025 -

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our team members across sales, finance, and service made such a positive impression on you. Your kind words about our helpful and friendly approach mean so much to us at Grand Prairie Ford. We truly appreciate you recommending us to others who might be searching for their next vehicle. It brings us great joy to know that we could provide you with the quality service you deserved throughout your visit.

October 23, 2025

The was team was very responsive, attentive, and easy to work with. Jackie was great, as was the rest of the team. More

by PSDavis72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindia was great too!!
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Oct 28, 2025 -

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience. We sincerely value your feedback about our team's responsiveness and attention to your needs. It means so much to hear that working with us felt easy and seamless. Jackie and our entire team take great pride in providing exceptional service, and your kind words truly make their day. We appreciate you choosing Grand Prairie Ford and look forward to serving you again in the future.

October 23, 2025

Fueron muy amables el sr Ron Smith definitivamente regresaría con el. el mejor para mi este sr se gano todas las estrellas 🌟 ✨️ More

by VILLALOBOSGADIE69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No recuerdo el nombre pero era de san luis potosí hispano.El mejor en finanzas
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Oct 28, 2025 -

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience with us. Your kind words about Ron Smith's exceptional service truly mean the world to us. We understand how important it is to work with someone who treats you with genuine care and respect throughout your visit. It brings us great joy to know that Ron made such a positive impression and that you felt valued as a customer. Your five-star feedback motivates our entire team to continue providing the outstanding service you experienced. We look forward to welcoming you back whenever you need us.

October 23, 2025

came for a ford expedition but because of credit score had to go for an explorer to start fresh and work up to expedition is what the salesman said ... just pay ontime and qet credit up to get to that goa More

by RUDYCARREON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Grand Prairie Ford responded

Thank you for your review. We understand that finding the right vehicle within your budget and credit situation can require some adjustments to your original plans. It sounds like our team worked with you to find a practical solution with the Explorer that can help you build your credit while still getting you into a quality vehicle. We appreciate that you're taking the steps to work toward your goal of eventually getting that Expedition. Making your payments on time is indeed a great way to strengthen your credit score. We're here to support you on this journey and look forward to helping you reach that goal in the future.

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