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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,035 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,035 reviews

March 06, 2024

Very pleased with the service, the way everything was explained to me by Santos, about what was going on with my car and the estimated time it would take to check out the car and fix it, it was ready on More

by ANNETTEACOX61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Mar 12, 2024 -

ANNETTEACOX61 responded

BEST DEALERSHIP, BEST CUSTOMER SERVICE IN THE SERVICE DEPT, SO FRIENDLY AND ON HANDS, GREETS YOU WITH CONCERN, ALWAYS ON HAND WHEN YOU STOP BY JUST TO ASK QUESTIONS, ONE OF THE BEST EMPLOYEES "SANTOS" HE GOES THE EXTRA MILE TO SATISFY HIS CUSTOMERS, AND REMEMBER YOU BY NAME WHEN YOU REVISIT

March 06, 2024

Very accommodating, very helpful, super nice! Loved working with Jackie he got me into a vehicle that I loved!! More

by Miurielpena5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Ron was amazing he was friendly kind and always helped us out we bought a bronco from him 2023 and came back to him again and bought a 2023 explorer love it I would come back again with Ron he is amazing and More

by Elizabethcostilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Jul 04, 2024 -

Elizabethcostilla responded

Looking forward to getting another car soon and working with Ron is amazing he 10/10 sales guy the best

March 05, 2024

Delivered as agreed Delivered as agreed when I dropped the car for service in the morning More

by EMAILVENKS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Great service Great, fast and friendly service provided by all employees, very good and fast following up with what my truck needed! More

by LELIZONDO37
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Magdaleno
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Preston did an excellent job with listening to our needs. He was professional and made the sales process easy with a no pressure process. More

by Thesullivanz.5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Excellent! ! Chris is good listener! Problem solved quickly. Chris shows great concern for customers ! More

by foxybarb3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Very pleasant. Clean place. Both were very helpful. They answered all my questions right away. More

by Darlenecowand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Oliva and financer person.
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

I didn't expect so much kindness and concern to help me from Jose, a very good worker. More

by GUILLERMOGUZMAN1977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Always a pleasure to work with the service managers at Grand Prairie Ford. Everything is always done well. More

by Josephco_le
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

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