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Grand Strand Nissan

Myrtle Beach, SC

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rated
30 Reviews

4701 Highway 501

Myrtle Beach, SC

29579

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30 Reviews of Grand Strand Nissan

September 12, 2023

Terrible service department. Don't communicate well so the customer ends up paying over double for an agreed upon service! Told me it would take hours to diagnose, updated me in More

by marko.a.moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Gesner, Mark McGowan
April 25, 2023

This review is regarding John, the service manager at Grand Strand Nissan. John has gone over and above to rectify a situation with the repair to my 2017 Nissan Altima. His true objective is that every c More

by pamxoxox
Recommend Dealer
Yes
Employees Worked With
John, service manager
September 16, 2022

Want to give a big shout out to our Salesman Matt! ! Went above and beyond to assist it…also the hard work from the finance managers…..Vito and Stan!! Becoming a completely Nissan family. Four and cou More

by sgtedwvsp301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Matt, Finance Vito and Stan
Sep 20, 2022 -

Grand Strand Nissan responded

Sgtedwvsp301, thank you for your kind words and this wonderful review!

September 16, 2022

Will take your deposit and not order your car for months on end. Then 10 months later they try to pawn a car off on you that is nothing like the one you special ordered. Unprofessional and untrustworthy! More

by Tina C.
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Martineau, Vitaly Daminov, Drew Anderson, Marcus McLean
Sep 20, 2022 -

Grand Strand Nissan responded

We are disappointed to hear that your experience was not a positive one. A full refund of deposit was issued.

Sep 20, 2022 -

Tina C. responded

I special ordered a car in December on 2021 and I am almost positive my car was sold and I have evidence you ordered another one is April that you are trying to pawn off as the original order and came in wrong. So disappointed is an understatement refund or not. You refunded my money with out my knowledge and I still don’t have a car. Total bs.

October 27, 2021

Do not have a working fast charger for a Nissan leaf, it was installed in 2015 and has never worked from day one and are refusing to fix More

by Freddfilmz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robbie Haynes
Oct 29, 2021 -

Grand Strand Nissan responded

We apologize that our rapid charger is not operational at this time. We expect to have an upgraded charger installed soon.

Oct 29, 2021 -

Freddfilmz responded

You installed it in 2016 and it has never worked from day one.

June 09, 2021

I bought a car and a truck from Marshall Walker the same day! I couldn't ask for a more courteous and patient salesman. He was very knowledgeable and helpful. Everyone at Grand Strand Nissan was polite and More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Walker
April 15, 2021

We recently bought a reduced price 2020 Nisson Versa and we love it. Our salesperson, Mike Martineau was terrific! He worked had to get the car we wanted at a price we were willing to pay. He even came to s More

by cinlowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martineau
January 02, 2021

I want to thank Marshal Walker for a great buying experience I want to thank Marshal Walker for a great car buying experience this past Wednesday . First met him ov More

by mstanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Marchiano
November 01, 2020

Had a great experience at Grand Strand Nissan. Friendly and Knowledgeable staff, not too pushy! I highly recommend you go see Jim Atkins, while your there! He will definitely get you set up in what you ne More

by LynnS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Atkins
December 24, 2019

Unprofessional Sales Staff I stopped into this Dealership because I was looking to get into a new SUV sometime in early 2020. I met with Danielle who showed me inventory of 2019 More

by Potus
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle
1