Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,879 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,879 reviews
December 02, 2020
Working with Cameron on our new Impreza was a great experience. We basically had the deal done before setting foot in the dealership which made the closing smooth and relaxing. I will definitely work experience. We basically had the deal done before setting foot in the dealership which made the closing smooth and relaxing. I will definitely work with him again on future car acquisitions. More
by Greg
Employees Worked With
Cameron Haque
December 02, 2020
The experience with purchasing our Forester with Cameron was great and smooth. The purchase/ trade-in process was done is less than an hour! We are very happy with everything and would definitely do it agai was great and smooth. The purchase/ trade-in process was done is less than an hour! We are very happy with everything and would definitely do it again! More
by Larissa Araujo
Employees Worked With
Cameron Haque
December 02, 2020
Trace was delightful to work with as we purchased our new Subaru Outback. He listened to us and was honest when he didn't know the answer to something by searching for the correct answer instead. Subaru Outback. He listened to us and was honest when he didn't know the answer to something by searching for the correct answer instead. More
by pepperkash
Employees Worked With
Trace Peterson
December 02, 2020
Ramon was very courteous, knowledgeable and efficient. We were looking for a quick and easy process and he was more than accommodating. We are thrilled with our new Subaru. Overall excellent experience with were looking for a quick and easy process and he was more than accommodating. We are thrilled with our new Subaru. Overall excellent experience with Ramon and Grand Subaru. More
by Car buyer
Employees Worked With
December 01, 2020
I was a little skeptical going for a test drive because I didn't think Grand Subaru had a vehicle with safety options I wanted at a price I could afford. Working with Ramon, I test drove a base model Crosstr didn't think Grand Subaru had a vehicle with safety options I wanted at a price I could afford. Working with Ramon, I test drove a base model Crosstrek (not enough features) and a loaded used Outback (too big for me) and neither really was a match. Instead of trying to hard sell me on one or the other, Ramon really wanted me to be happy and ended up finding me the perfect only slightly used Crosstrek with all the features I wanted. He was very patient and friendly and made the car buying experience a pleasant one. Thanks Ramon for finding me the perfect match! More
by sgebarowski
Employees Worked With
December 01, 2020
My first Subaru car and I loved it. Lou is the reason why I end up buying it from Grand Subaru. As promised he gave me a good deal and cares about us. Considering I live in Tinley Park which got a Subaru dea I end up buying it from Grand Subaru. As promised he gave me a good deal and cares about us. Considering I live in Tinley Park which got a Subaru dealership but I traveled for miles just to get a better deal. Thanks Lou More
by tiger
Employees Worked With
Al Hassan, Lou Scapellato
December 01, 2020
My service was excellent. Previous price from another dealer matched and then bettered. The purchase was very pleasant and everyone was very helpful. I recommend this dealership. dealer matched and then bettered. The purchase was very pleasant and everyone was very helpful. I recommend this dealership. More
by rus
Employees Worked With
William Mojica
December 01, 2020
Matt was very personable and knowledgeable about Subaru products. He was very easy to work with and made you feel that you were a valuable customer. Overall, excellent experience in visiting Grand Subaru a products. He was very easy to work with and made you feel that you were a valuable customer. Overall, excellent experience in visiting Grand Subaru and making a purchase. Will recommend Matt and Grand Subaru. More
by Schmelkus
Employees Worked With
December 01, 2020
Our experience at Grand was easy, efficient and just a great group of people, including Cameron. He made the process of a lease smooth. Best. great group of people, including Cameron. He made the process of a lease smooth. Best. More
by Kfamily
Employees Worked With
Cameron , Cameron Haque
November 30, 2020
From the time I received my first email from Ramon to the moment I got to drive off the lot with my new Forester, Ramon provided me with courteous, responsive and respectful service. I'll admit, I hate car s moment I got to drive off the lot with my new Forester, Ramon provided me with courteous, responsive and respectful service. I'll admit, I hate car shopping, especially as a female, but Ramon was awesome the whole way through. That was a first for me! More
by jenle00
Employees Worked With
Ramon Cintron
