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Grand Subaru
Bensenville, IL
3,893 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,893 reviews
February 08, 2020
Pleasant purchase experience Ramon and Brandon worked to make the process smooth and expedient. At no time I felt pressured or uncomfortable. Follow up correspondence was prompt a Ramon and Brandon worked to make the process smooth and expedient. At no time I felt pressured or uncomfortable. Follow up correspondence was prompt and complete. More
by Mike
February 07, 2020
Great Customer Service I leased a new 2020 Legacy back in October and love it. Michael and Mark are always there for me when I call them. I take my car to service for my c I leased a new 2020 Legacy back in October and love it. Michael and Mark are always there for me when I call them. I take my car to service for my complimentary car wash on a weekly basis. I love the way I am treated by the service staff as well. Awesome experience . More
by ToniSin
Employees Worked With
Other Employees :
Michael Sinacola, Conrad Swiatkowski, Steven Hernandez, Jenell Clark
February 07, 2020
I had a very quick and easy transition from my old lease to my new 2020 Subaru WRX. The process and paper work was quick and easy All thanks to Trace Peterson and Grand Subaru. I would highly recommend comi to my new 2020 Subaru WRX. The process and paper work was quick and easy All thanks to Trace Peterson and Grand Subaru. I would highly recommend coming into the dealership. More
by illistnoize
February 07, 2020
Wow. I really can't say enough about our experience with Ramon Cintron at Grand Subaru in Bensenville. He took care of us like we were his family. We have been car shopping for a while and found other de Ramon Cintron at Grand Subaru in Bensenville. He took care of us like we were his family. We have been car shopping for a while and found other dealerships to be... lacking in the customer service department. We were about to give up when a friend recommended we look at Subarus. We called around to a few different places looking for a Forester with one specific color/ trim option. Let me tell you, this car is AMAZING. If you haven't driven a Subaru before you really must test drive one. This is our first Subaru and we are in love. But, this is a review of the dealership so let me tell you about our experience. It just so happened that Ramon had the one we wanted, while the other dealerships had to special order it. So, we packed up our 18 month old and rushed over to Bensenville after work to take a look at it. However, Ramon was warm and friendly and was not pushy at all. It really seemed that if we left without buying a car it wouldn't be a problem. (It probably helps that these cars sell themselves.) He listened to our lifestyle and worked with us to decide on the best trim and other options. Ramon was also very considerate of our time because we had our baby with us. He was a man on a mission to get us our car and out of the dealership for the baby's bed time. So, yeah. I highly recommend Subaru and if you're going to buy one definitely buy one with Ramon at Grand Subaru. More
by apodra
Employees Worked With
February 06, 2020
Patient with all my questions Found the care we were seeking and added accessories we requested. Showed tenacity as were assuring understanding of all the numbers. Up sell on add Found the care we were seeking and added accessories we requested. Showed tenacity as were assuring understanding of all the numbers. Up sell on additional products was expected, but was delivered effectively without being pushy. Grand Subaru is also a physically inviting dealership with nice maintained amenities. More
by meast34
Employees Worked With
Michael Sinacola, Al Hassan
February 06, 2020
Cameron gave us full 5 star customer service! It’s a pleasure being a repeat customer and that they are consistent in their performance. David pleasure being a repeat customer and that they are consistent in their performance. David More
by David-C
Employees Worked With
Other Employees :
Two car porters were great, Linda Martinez, Cameron Haque
February 06, 2020
Success, Finally! After trying to buy this car from 3 other Subaru dealers, Michael and this dealership finally made it happen, after many trials. Knowledgeable, profes After trying to buy this car from 3 other Subaru dealers, Michael and this dealership finally made it happen, after many trials. Knowledgeable, professional, savvy. More
by lisaparr
Employees Worked With
Other Employees :
Michael Sinacola, Brandon Metz, Sharlene Titre
February 05, 2020
Outstanding experience I have worked with many automobile sales associates in the past, but never had such a pleasurable experience when worked with Jeff Schade. Jeff has I have worked with many automobile sales associates in the past, but never had such a pleasurable experience when worked with Jeff Schade. Jeff has an outstanding work ethics, responding to email and telephone communications promptly and accurately, and sometimes even in his private time. He went out of his way to make me feel at ease and comfortable, while guiding me throughout the entire process of buying my car. I wish that all people who have direct contact with a client would present at least some of Jeffs's exemplary qualities and skills. I truly recommend any future clients to work with Jeff. More
by Marek
Employees Worked With
February 05, 2020
Best Experience Ever In all the years I have had to deal with different dealerships whether it was to buy a new car, service my vehicle, or even just wanting to test drive In all the years I have had to deal with different dealerships whether it was to buy a new car, service my vehicle, or even just wanting to test drive a new model, I have never felt as welcome as I do at Grand Subaru. More
by MAR
Employees Worked With
Other Employees :
Wendy Kaplan, Brianna Bartoli, William Mojica, Linda Martinez
February 05, 2020
Best experience to purchase a vehicle Very friendly and experienced sales rep who has great patient to introduce all their products in detail. Highly recommend to visit this dealer and ma Very friendly and experienced sales rep who has great patient to introduce all their products in detail. Highly recommend to visit this dealer and make purchase. More
by kevin.lou
