Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,882 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,882 reviews
March 05, 2019
Pleasant experience I recently purchased my fourth Subaru; the last two were from Grand Subaru. I have had good experiences from both sales to the service department. I recently purchased my fourth Subaru; the last two were from Grand Subaru. I have had good experiences from both sales to the service department. More
by canoeist11
March 04, 2019
Good car buying experience I worked with Nicole Iacullo and got good price, on time delivery, and a good introduction to my new 2019 Forester. She is very professional and very I worked with Nicole Iacullo and got good price, on time delivery, and a good introduction to my new 2019 Forester. She is very professional and very friendly at the same time. Strongly recommended! More
by NTrinh
Employees Worked With
Nicole Iacullo, Linda
March 02, 2019
Good experience I worked with Nealy via email to get a good price on a new Forester, put down a deposit, and then came in to pick up the car a couple weeks later. No I worked with Nealy via email to get a good price on a new Forester, put down a deposit, and then came in to pick up the car a couple weeks later. No games and no hassle. She also helped us get our other, older Forester serviced when we came in to buy the new one to save us a trip. A good experience. More
by foresterdriver
Employees Worked With
March 01, 2019
Got 5 hours to wait and want to spend a lot of extra money? This was the worst shopping experience I've had buying a Subaru. Despite making an appointment, Daniel literally just left us at his desk for hours, This was the worst shopping experience I've had buying a Subaru. Despite making an appointment, Daniel literally just left us at his desk for hours, checking in only enough to entice us to wait 'just a few more minutes'. That should have been my clue to leave. Next clue to leave was when he kept coming back with prices that included extra services I didn't ask for. Or when they low-balled my trade. (Thank goodness for CarMax. Never go to a dealer without having a Carmax quote in hand. ) And finally when the finance lady shorted the trade by $300 claiming taxes. (Illinois allows trade in tax credit, so tax should NOT have been taken from my trade. Google states-that-allow-trade-in-tax-credit.) In the end we got the car my wife wanted, but yikes. We took two test drives, one on an Outback that was handy, the next on the one that had everything we wanted. We got there at 10:30 am and didn't leave until 4!!!! I've had warranty service done here before and the experience was fine. Good even... But I WILL NEVER BUY from Grand Subaru again. EVER. More
by SubaruLifer
Employees Worked With
Daniel Colon, Linda Martinez, Daniel Colon
February 28, 2019
New car purchase My buying experience with Grand Subaru and Nicole was great. Nicole was knowledgeable and very easy to work with, no pressure. I’d recommend Grand Sub My buying experience with Grand Subaru and Nicole was great. Nicole was knowledgeable and very easy to work with, no pressure. I’d recommend Grand Subaru to any of my friends. More
by D. Christel
Employees Worked With
Nicole
February 28, 2019
New car sale Matt Dwral was friendly and helpful. He took time to answer all our questions without "pushing" for a sale. He walked us thru the process of the new c Matt Dwral was friendly and helpful. He took time to answer all our questions without "pushing" for a sale. He walked us thru the process of the new car sale (we had not purchased a car in 9 years) and make it stress free. Mr Hassan and Mr. Czaja worked with my wife and I to get a deal I was happy with. More
by New car buyer
February 27, 2019
Honesty, Integrity, Professionalism We drove almost 45 minutes to meet with Jeff Schade at Grand Subaru after exchanging some emails and phone calls. Jeff was wonderful! He took time t We drove almost 45 minutes to meet with Jeff Schade at Grand Subaru after exchanging some emails and phone calls. Jeff was wonderful! He took time to show us the vehicle we were looking at, and he answered all of our questions. We ended up coming back 2 more times before we made the difficult decision to hold off on making the purchase, only because we felt that we needed to stick with our current vehicle a little longer. Jeff was extremely kind and gracious - never tried to pressure us into anything and even though he spent a lot of time with us, he was very understanding of our decision. Throughout the entire process, Jeff was a man of integrity - his email price quotes were honored, and he was completely honest with us. We plan on purchasing a new Subaru in the future, so we will not hesitate to give Jeff a call - he's a great guy and I would highly recommend him and Grand Subaru to our friends and family. More
by Dino
Employees Worked With
February 25, 2019
Awesome Came back a couple months later to see Mike for a different car - glad we did! Did not have any issues and the process went so smooth we took the car Came back a couple months later to see Mike for a different car - glad we did! Did not have any issues and the process went so smooth we took the car home within a couple hours. More
by hwzm
Employees Worked With
Michael Sinacola
February 25, 2019
Excellent experience Very friendly environment, knowledgeable and helpful staff, no-nonsense approach. Overall we had a great experience and now have a great vehicle to en Very friendly environment, knowledgeable and helpful staff, no-nonsense approach. Overall we had a great experience and now have a great vehicle to enjoy! Will be back for service. More
by kmak
February 22, 2019
"Excellent" simple, honest, straightforward. This is my first Subaru I ever purchased and my experience at Grand Subaru was excellent. Michael Sinacola was the simple, honest, straightforward. This is my first Subaru I ever purchased and my experience at Grand Subaru was excellent. Michael Sinacola was the salesman and he has been awesome through my purchase and continues to be. Ask for Michael if you're at Grand Subaru. Thank you! Michael. More
by Joe
Employees Worked With
Michael Sinacola
