Grand Subaru

No Pressure. No teeth pulling. Purchasing a vehicle at Grand was quiet possible the most painless experience I have ever had. I give this place five stars, and if I could give Neal Purchasing a vehicle at Grand was quiet possible the most painless experience I have ever had. I give this place five stars, and if I could give Nealy Anderson 10 stars, I would do it. I had talked with two other dealerships (yes, Subaru) while shopping for a new Outback. One of the dealerships I visited twice, but still was not getting the answers to questions I had. When I first visited Nealy, I learned more from her in a 45 minute initial visit than I did from the other dealerships. She had an answer for everything I had questions on, and if she didnt know, she went and talked to someone who did, instead of saying things like "well that's another department and they will tell you later." That was huge for me. I walked out knowing exactly what that vehicle was going to cost with three different financing options to think about. I am probably the worlds biggest skeptic when it comes to purchasing a vehicle, always waiting for a surprise. Well, there were no surprises and I credit most of that to Nealy. Even the financing end of things was relatively painless. Al Hassan was the other individual I will give five stars to. He went through everything in detail, and if I had a question on a number or how it was arrived at, he took the time to explain it with no pressure. I would have no problem purchasing another Subaru from this dealership in the future or recommending this dealership to someone in the market for a new vehicle. More

Very professional and well mannered environment! My woman and I were accompanied by sales representative Michael Sinacola, and may I say I’ve never had such incredible customer service! Michael helpe My woman and I were accompanied by sales representative Michael Sinacola, and may I say I’ve never had such incredible customer service! Michael helped us out smoothly and walked us through the purchase of our vehicle. He was very approachable and professional and serviced us with a very warm welcome! I recommend this dealership and if you need any guidance, ask for Michael Sinacola! Thank you once again Michael! Returning Customers Indeed! More

Leased a new 3.6 Outback I just purchased a 3.6 Outback. It was the best car buying experience I have had (>6 ). Lou Scapellato was friendly, knowledgeable, and respectful o I just purchased a 3.6 Outback. It was the best car buying experience I have had (>6 ). Lou Scapellato was friendly, knowledgeable, and respectful of my wishes. He clearly explained the options and pricing. The atmosphere was relaxed and I didn't feel pressured into buying. As a women I have often not found this to be true. I would highly recommend Grand Subaru and Leo. More

Straight forward, quick & pleasant. I rated this dealership and the employees I worked with as excellant because they made an effort to answer all of my questions, even the need for reas I rated this dealership and the employees I worked with as excellant because they made an effort to answer all of my questions, even the need for reassurance on shipping details. Comparing to an in person experience at my local dealership, it was like night and day difference. Nealy Anderson explained and accommadated my concerns fully, was attentive at every instance. It was the smootheset vehicle transaction I have ever had,(5) I’m now driving my 2nd Subaru, a 3.6.R Limited, after owning a ‘96 Legacy Outback for the last 26 years. Thank you Grand Subaru. More

Exemplary communication and follow up. I’ve had to deal with many salespeople and dealerships, most just want your money. This dealer and salesperson were phenomenal communicating with me I’ve had to deal with many salespeople and dealerships, most just want your money. This dealer and salesperson were phenomenal communicating with me and following up on any questions. I would not hesitate to work with them again! More

Great Experience The people there are very welcoming and knows what they are doing. Nealy Ansderson is very knowledgable and she knows how to keep you entertained with The people there are very welcoming and knows what they are doing. Nealy Ansderson is very knowledgable and she knows how to keep you entertained with the process since it can be overwhelming. More

No frills, no thrills...perfect I'd highly recommend working with Nealy Anderson on your next Subaru purchase. Nealy was quite responsive, did not hard-sell, and was clear in her co I'd highly recommend working with Nealy Anderson on your next Subaru purchase. Nealy was quite responsive, did not hard-sell, and was clear in her communication with me over email and in-person. She even helped facilitate a test drive on a day she was off. Even when I had questions after the purchase, she was quick to respond. Similarly, Al Hassan was good to work with. No games were played while we were finalizing the finance of the vehicle. Overall, a great experience. More

Painless Internet Buying I was able to negotiate a price with Nicole without ever stepping in the dealership. Most dealers seemed to want to take my information over the inte I was able to negotiate a price with Nicole without ever stepping in the dealership. Most dealers seemed to want to take my information over the internet and only give out a price once you drive to their showroom. After Nicole left the dealership, Nealy took over the completion of my purchase seemlessly. I could not be happier with the car or the purchase experience. More

Great service Mike Sinacola is a great salesman and was very good with tailoring our needs to buy our Suburu Outback.Mike also has a great knowledge of the car and Mike Sinacola is a great salesman and was very good with tailoring our needs to buy our Suburu Outback.Mike also has a great knowledge of the car and was very good at explaining the details and answer any questions we had. More