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Grand Subaru

Bensenville, IL

5.0
3,886 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,886 reviews

November 28, 2018

Easy to work with When I decided to purchase a Subaru, I shopped (of course). During the shopping experience, I have found Nicole is very easy to work with. More import More

by TT-New Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Iacullo
Nov 30, 2018 -

Grand Subaru responded

That's awesome to hear! We are glad that Nicole was able to make your car buying process and easy one! We look forward to having you back to meet our service team!

November 25, 2018

Fantastic in sales and services- especially Michael 👌 It was excellent experience working with Michael Sinacola, he is very friendly and nice. Very good responsive to customer needs and mainly he thinks l More

by Raki Subaru Outback 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola, Brandon Metz
Nov 27, 2018 -

Grand Subaru responded

Thank you for the review, Raki! We are glad to hear that you had such a positive experience with our team at the dealership. It sounds like Michael provided you with excellent service and we will let him know to keep up the great work. We hope you choose us again the next time you are in the market for a new vehicle.

November 24, 2018

Bad experience I called first about a car I was interested in and was told they were offering deals for black friday so I drove an hour each way to get to this deale More

by Robinthebird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiril Velkov
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2018

Great leasing experience Honest straightforward, friendly, enthusiastic leasing experience from start to finish! Nealy did a great job guiding us through the selection process More

by Greg and Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Metz
Nov 27, 2018 -

Grand Subaru responded

Thank you for sharing your positive experience with our dealership, Greg and Mary! Your great words you had for the leasing process are fantastic to hear and we are glad that we were able to do a great job for you. Thank you again and let us know if there is anything we can do for you or your new leased vehicle.

November 22, 2018

Grand Subaru experience Mike was very knowledgeable, patient, helpful and courteous thruout thrn entire experience He kept us informed along each step Mike also gave us s More

by Toni1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola, Al Hassan
Nov 27, 2018 -

Grand Subaru responded

Thank you for the review! We truly appreciate you taking the time out of your day and sharing your experience with us. It sounds like Mike was able to provide you with great service and we will let him know to keep up the great work. Thank you again and we hope to see you again soon.

November 21, 2018

Stress free purchase Great experience, Nicole was very professional and informative. She took some extra time to explain the instrument panel. Stress free purchase would More

by JB
Recommend Dealer
Yes
Employees Worked With
Nicole Iacullo
Nov 27, 2018 -

Grand Subaru responded

Thank you for the review, JB! We appreciate you sharing your experience with our dealership and your experience with Nicole. We are glad to hear that she was able to help you in such a positive way. Thanks again and we look forward to your next visit.

November 20, 2018

Very considerate It was a pleasure working with Mike. An extra circumstance with my husband. Mike made sure there was a vehicle available at a time that worked with hi More

by Little cath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola, Brandon Metz
Nov 21, 2018 -

Grand Subaru responded

We are so happy to have been able to help you! We try to go above and beyond for every customer, but we especially work to make sure anyone in your position is taken care of. Dealing with health issues is hard enough. We are glad to have been able to take one small worry off your plate!

November 18, 2018

Best of the beat I had an outstanding experience working with this dealership and Jen Zglobicki in particular. She is knowledgeable, experienced, very enjoyabale to More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Zglobicki
Nov 20, 2018 -

Grand Subaru responded

Thank you for the fantastic review, Thomas! Jen appreciates the recommendation. Our entire team is thrilled you had such an awesome time with us. Enjoy your new vehicle. We look forward to seeing you again! Have a great day!

November 17, 2018

Excellent Sales and Service Responsive to needs of customer. Time devoted to finding solutions. Overall expertise with Subaru products. Help the with test drive and detailed info More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola
Nov 20, 2018 -

Grand Subaru responded

Thank you for the 5-star review, George! Our team greatly appreciates the positive feedback and praise. We are glad to have provided you with a pleasant experience. We look forward to serving you again!

November 15, 2018

Great Michael was very knowledgeable and courteous He told us the history and answered all our questions He explained in detail all the features ava More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Ballard , Michael Sinacola
Nov 19, 2018 -

Grand Subaru responded

Michele, thank you for stopping by, we're very happy to know that Michael was so knowledgeable and courteous. We hope you had a great time at Grand Subaru, and we hope you were able to find your dream car. If you have any other questions or concerns, feel free to contact us!

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