Grand Subaru

LOVE my new car I love my new Subaru! Mike helped me find exactly what I was looking for and was able to keep it in my price range. He is very educated on all aspects I love my new Subaru! Mike helped me find exactly what I was looking for and was able to keep it in my price range. He is very educated on all aspects of his vehicles and helped ease any car buying anxieties. Al was very friendly and helpful when it came time to finance my new vehicle. The entire process took a lot less time than I imagined. All around great experience. Thank you!! More

New cars Mike and staff at Grand Subaru have been absolutely a pleasure to work with. The presentation of the dealership, product, and offerings led us to buyi Mike and staff at Grand Subaru have been absolutely a pleasure to work with. The presentation of the dealership, product, and offerings led us to buying 2 cars instead of just 1. The entire process went smoothly and we will gladly recommend this team for all your future needs. More

Only car shopping experience I ever enjoyed Few things are more stressful to me than car shopping. Nealy Anderson changed all that. She listened to what I needed, what I could afford, and helped Few things are more stressful to me than car shopping. Nealy Anderson changed all that. She listened to what I needed, what I could afford, and helped me find it. There was never any attempt to 'up-sell'. The feeling of dread I felt upon entering the dealership dissipated almost immediately. She responded to my emails every time and answered my innumerable stupid questions. Seriously. I can't recommend this dealership enough. More

No pressure and an advocate of Due Diligence Michael Sinacola made my recent car buying experience the easiest I've had in 40 years of car ownership. He listened to what I wanted, then helped Michael Sinacola made my recent car buying experience the easiest I've had in 40 years of car ownership. He listened to what I wanted, then helped me get it without being condescending. He was upfront when discussing a potential trade-in (ultimately helping me achieve a significantly better outcome), and he kept me updated throughout the process. He didn't pressure me to change my mind about add-ons I didn't want. And best of all, I completed my purchase in less than two hours. I would recommend Michael Sinacola anyone seeking a smooth and respectful car buying experience. More

excellent service! The salesman provided excellent service! He was very friendly and great to work with. I felt very comfortable and felt he provided a competitive price The salesman provided excellent service! He was very friendly and great to work with. I felt very comfortable and felt he provided a competitive price. The finance team did a great job as well. More

Absolute best dealership in the Chicagoland area! My wife and I have gone to Grand Subaru for both our vehicles, and have been given nothing less than the best service; especially from Nealy Anderson. My wife and I have gone to Grand Subaru for both our vehicles, and have been given nothing less than the best service; especially from Nealy Anderson. Her customer service is outstanding and unparalleled. She not only found us the best deal each time, but she was honest, respectful, friendly, and efficient. We felt immediately at ease, and thrilled with our choice of vehicle. Don’t waste your time with any other dealership or sales team: see Nealy at Grand Subaru!! More

Worth the extra time searching Before buying our new Subaru I contacted five other dealerships. It felt a bit like being on a covert mission. Not a great deal of information was t Before buying our new Subaru I contacted five other dealerships. It felt a bit like being on a covert mission. Not a great deal of information was transferred to us, and we didn't feel comfortable we were at the right dealership...then we met Nealy. She was transparent from our first phone call to the purchase of our vehicle, and she also knew her product. Nealy was with us thru the entire process including the delivery of our Car. I would recommend Nealy if you are looking to purchase a new Subaru for the right money, she won't leave you on the door step. The only reason I gave a 4 star review is because we only have 75 miles on our car and haven't had to use the service dept. yet, but when we do I would expect the same complete process, and then be able to add the 5th star. More

The Highest Praise to Joe Lewicki and the Grand Subaru Team! We searched high and low for the perfect used vehicle for our son (and us) - well maintained, safe, great mileage, very reasonably priced, and gorgeou We searched high and low for the perfect used vehicle for our son (and us) - well maintained, safe, great mileage, very reasonably priced, and gorgeous. After many weeks, we finally found that unicorn at Grand Subaru! The hitch? It was 500 miles away from our home in TN. Our apprehension was very real. There was so much risk for something to go wrong. The save? Grand Subaru's incredible sales savant, Joe Lewicki! Joe quickly built genuine rapport with us-he's clearly experienced, highly knowledgeable, attentive, efficient, thorough, transparent and friendly. He physically walked through the lot to ensure the vehicle was in stock and was very patient as I asked about the features while he examined for me and described them clearly. He was very open and accommodating to my request to place a small deposit and to have it independently inspected. He was timely and gracious to my mechanic, allowing a thorough inspection. The vehicle checked out to be our dream on wheels! Joe promised that the car would be extra spiffy to delight our son when he laid eyes on it - and he delivered! We made the long haul to Chicago and the onsite transaction couldn't have been more swift and satisfying. The car handled beautifully, solidly. The general manager, Ryan Drouin, greeted us warmly shortly upon arrival. The business manager, Brandon Metz, was thorough, concise and very personable. After everything was wrapped up in short order, Joe even provided contact info for a few great options to pick up a deep dish pizza on our trek back! Grand Subaru is a top notch operation that excels in offering the trifecta of exceptional people, products and processes. While everyone we interacted with was sincerely outstanding, Joe holds a special place for us. Ask for him. From first hand experience, he's a gold standard. More

A Fun Time Everybody I dealt with was friendly and encouraging. All of my questions were easily answered and I had a great time talking to everybody. These guys Everybody I dealt with was friendly and encouraging. All of my questions were easily answered and I had a great time talking to everybody. These guys were extremely busy while I was there, and it was obvious that they were so busy because of how hard they worked and how much attention they gave everybody that came through the door. If I needed another car I would go straight back. More