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Grand Subaru

Bensenville, IL

5.0
3,886 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,886 reviews

September 25, 2018

Loved the ease of buying our Crosstrek! Nicole Iacullo, our sales lady was great to deal with. Very responsive in our e-mail communications and phone calls. That level of service continued t More

by Maria 2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Iacullo
Sep 27, 2018 -

Grand Subaru responded

Thank you for the 5-star review, Maria! Nicole appreciates the positive feedback. We are glad you enjoyed your experience with us. We are proud of the knowledge and level of service our whole team offers. We look forward to seeing you again! Have a great day!

September 22, 2018

It's a Great day at Grand Subaru The team at Grand Subaru is so professional yet not rigid. Michael Sinacola gave us personal service and attention by phone and email before we even More

by Tim and Dixie
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola, Brandon Metz
Sep 25, 2018 -

Grand Subaru responded

Thank you for this excellent review! We are thrilled to hear that you enjoyed working with Michael, Brandon, and the rest of the team to find the right car for you. We appreciate the recommendation and great feedback and we hope to see you again soon!

September 22, 2018

Very pleased with purchase I was looking online for a Crosstrek and I saw one on the website and emailed Nicole, she replied right away which made me happy and I came in that sa More

by Dzaficfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zapfel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Iacullo, Al Hassan
Sep 25, 2018 -

Grand Subaru responded

We appreciate you taking the time to share your experience with us. We pride ourselves on friendly and helpful team members and are delighted to hear that you enjoyed working with our team. Please don't hesitate to let us know if there is anything else we can do for you! Come back and see us soon!

September 16, 2018

Happy With My Forester I requested an appointment and was scheduled without hesitation. Nealy Anderson is very knowledgeable of the product that she is selling. She was ab More

by Forsester 2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Grand Subaru responded

Thank you for the 5-star review! We are pleased that we could help you find a fantastic new Forester, and your compliments mean a lot to Nealy and our staff. Call us if you need anything else!

September 16, 2018

Great customer service and follow up. I didn’t feel the pressure that I’ve felt with other dealerships. I would recommend this dealership to others. More

by WendyS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola
Sep 19, 2018 -

Grand Subaru responded

Thanks for the feedback! We're delighted to hear that you a great sales experience with us, and we hope to see you again in the future.

September 15, 2018

Thank you Nicole was great helping me with my new ride and everything went smoothly! Love my new ride Ascent! Thank you again surely would recommend my frien More

by Egazmenjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Iacullo, Al Hassan
Sep 18, 2018 -

Grand Subaru responded

Thank you for the great review! We appreciate your recommendation, and we hope you'll come back to work with us in the future. Have a wonderful day!

September 14, 2018

Salt is the best! Nealy and Brianna were a pleasure to work with. They answered my questions directly, and they were able to source the vehicle I wanted. The process we More

by Chad1sk87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Bartoli
Sep 18, 2018 -

Grand Subaru responded

Thanks for the review, Chad! We're glad to hear that you received such great service from our team. If you should need anything more from us, please call or stop by!

September 13, 2018

Great experience for a first-time buyer Nealy at Grand Subaru was patient, kind, and very helpful in aiding me with my first new car purchase. She is responsive and is an expert at explainin More

by Sean1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Metz
Sep 17, 2018 -

Grand Subaru responded

Thanks for the review, Sean! We are always happy to help with any questions or concerns you might have. Let us know if you need anything!

September 13, 2018

Made me feel at home Working with Michael Sinacola on purchasing my subaru crosstrek was nothing short of a pleasure. By the end of this process, subaru almost felt like h More

by Jack Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola
Sep 17, 2018 -

Grand Subaru responded

Thanks for the review, Jack! The pleasure was entirely ours! We hope you enjoy your Subaru, and we'll be here to help with anything you need in the future!

September 11, 2018

Great experience Great experience, friendly and welcoming and very porfessional. I would recomend this dealership because the whole process was smooth and very easy. T More

by Cjg1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Iacullo
Sep 13, 2018 -

Grand Subaru responded

This is fantastic to hear! Thank you for sharing your experience with us. We're glad everything went well from start to finish and we look forward to seeing you again. Congratulations on your new ride!

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