
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Easy to work with We recently had a positive experience purchasing a new car with Nealy Anderson. She was extremely easy to work with, as well as knowledge, personable We recently had a positive experience purchasing a new car with Nealy Anderson. She was extremely easy to work with, as well as knowledge, personable, and thorough. More
Good, with one minor flaw My experience with Sandy & Grand Subaru was very good overall, when I purchased by 2018 WRX. They ordered the car right away, and it arrived earlier My experience with Sandy & Grand Subaru was very good overall, when I purchased by 2018 WRX. They ordered the car right away, and it arrived earlier than expected. The only issue I had was that Sandy noted the audio package would include Apple Carplay and Android Auto. As it turned out, it has neither. When I left her a message to get an explanation, she never called back. Now, I didn't buy the car for the audio system, so it really wasn't a huge deal. (I love the car) However, a call back would have been nice. Had I known it didn't have Apple Carplay, I would have strongly considered a 2017 STI i saw at another dealership. If you're in the market for a new Subaru, do your research on the available options first! I will buy another Subaru from Grand, only because they have the best pricing. More
Smooth, easy, transparent. A very pleasant car-shopping and car-buying experience. A great car but also a terrific dealership. No nonsense, no game-playing, , no charades. Jus A very pleasant car-shopping and car-buying experience. A great car but also a terrific dealership. No nonsense, no game-playing, , no charades. Just simple discussion of the vehicle, the options, the costs and a solid price. Very happy with the salesperson, t(e dealership and the car. More
Good experience I was very happy to have Michael as my car salesman. He was very thorough and took time to explain and answer all of my questions I was very happy to have Michael as my car salesman. He was very thorough and took time to explain and answer all of my questions More
Car shopping....made easy! A friend had recommended Grand Subaru, so I went looking for a replacement vehicle after an accident totaled my Honda CRV. Michael was very nice, ver A friend had recommended Grand Subaru, so I went looking for a replacement vehicle after an accident totaled my Honda CRV. Michael was very nice, very laid back and I was not pressured into purchasing anything. Test drove a few vehicles and went back a few days later. They were very accommodating while I was waiting for a settlement from the Insurance Company. I was able to drive a Forester home until payment was received. Sean Cook was also very good to work with. Overall a very good experience. Would definitely recommend Grand Subaru! More
Great experience! We loved working with Nealy in person and online. We had a very positive experience with the dealership overall. I’d highly recommend their services t We loved working with Nealy in person and online. We had a very positive experience with the dealership overall. I’d highly recommend their services to anyone in the market for a vehicle! More
Best experience Sandy Cuttone is hands down the best dealer/sales rep I have ever come across and is doesn't fit into a stereotypical sales guy/gal what so ever. She Sandy Cuttone is hands down the best dealer/sales rep I have ever come across and is doesn't fit into a stereotypical sales guy/gal what so ever. She doesn't tie you to a chair and bombard you with sales tactics to force you to buy a car. She is honest, approachable, and gives you all the numbers and information up front. If everyone would have been as great as Sandy then buying a car would have been a pleasant experience for everyone. Also, out of about 5 quotes that I received from other dealerships, Sandy's price blew everyone out of the water! More
Most enjoyable experience at a dealership that I've had! Let's be honest most people dread car shopping. The waiting, haggling, feeling like you are being taken advantage of, not a great way to spend an afte Let's be honest most people dread car shopping. The waiting, haggling, feeling like you are being taken advantage of, not a great way to spend an afternoon. I spent several months deciding what to buy as my lease from another manufacturer was ending. I finally came across the very persistent Nealy Anderson. From start to finish she was something special. I was very busy at work at this time and she eagerly negotiated over text and email alone.Without spending hours of my day going back and forth she ended up giving the best price out of the 3 dealers I contacted. I came in for a longer test drive one weekend and she gave me the keys and a full tank of gas, and let me go play around till I was able to make up my mind. She never once pressured me into buying, and when I did decide to buy she located the color combination I wanted and pulled it in from Wisconsin. She made daily contact to let me know the status of the vehicle. When it was all set to go I showed up for my appointment on that Saturday, and she had as much prepared as possible. From start to finish including her time showing me all the exciting features I was there 2 hours. I am very happy with my experience and look forward to a long relationship with Grand Subaru. More
Utterly hassle free Mike made things painless and pressure free from the moment I walked into the showroom, through deciding on a vehicle, and final purchase. Would recom Mike made things painless and pressure free from the moment I walked into the showroom, through deciding on a vehicle, and final purchase. Would recommend to family and friends. More
Top grade all the way. Very professional and helpful from start to finish. He reacted well to our questions and found good solutions. Also very friendly and a good listener Very professional and helpful from start to finish. He reacted well to our questions and found good solutions. Also very friendly and a good listener. Finally, I could tell we would get attention after the sale. That was important to us. More