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Grand Subaru
Bensenville, IL
3,886 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,886 reviews
January 20, 2018
Absolutely Perfect Experience! From the moment I expressed my interest in a Subaru until after I bought the car, I cannot show one reason that made me even slightly uncomfortable or From the moment I expressed my interest in a Subaru until after I bought the car, I cannot show one reason that made me even slightly uncomfortable or doubtful. I was absolutely comfortable and received the kind of treatment I hoped to receive. Mind me say that I had contacted two other dealerships prior to coming to Grand Subaru. Everything (I mean everything!) was so smooth with Sandy that I cannot explain enough. Very smooth walkthrough in every aspect. I feel like I got more than that I came in to ask for. It is a great feeling! Absolutely and highly recommend if you are looking for a true hassle free car purchase experience. More
by SubaruForever
Employees Worked With
January 20, 2018
Absolutely the best car buying experience ever!’ Sandy was terrific to work with she gave me a great no hassle price and a very fair price for my trade in. She was knowledgeable, patient and found m Sandy was terrific to work with she gave me a great no hassle price and a very fair price for my trade in. She was knowledgeable, patient and found me the exact car I wanted. Everyone at the dealership from Ryan, the General manager to the service manager, John Francel, we great to work with. Be smart, Buy your next Subaru here! More
by Dfm
January 19, 2018
Easy, Honest and Straightforward Sandy was truly great to work with, no games, no pressure, honest and friendly. She made everything simple, from start to finish. I had some odd req Sandy was truly great to work with, no games, no pressure, honest and friendly. She made everything simple, from start to finish. I had some odd requests, but she took care of them, no problem. I have a Subaru dealership right by my house, but I travel and will travel the extra distance to Grand Subaru for my service. Now that is a testimony on how 1 associate can impact your business. Thank you Sandy, Thank you Grand Subaru! More
by Sam L.
Employees Worked With
January 19, 2018
Smooth process Sandy was professional and knowledgeable; but also patient and responsive to ALL my random or last minute questions about the deal and beyond. Those a Sandy was professional and knowledgeable; but also patient and responsive to ALL my random or last minute questions about the deal and beyond. Those are very important qualities in my book! I'd recommend her again and again! Kim More
by Kim
January 19, 2018
Stress free and very laid back environment. This was my first purchase from Grand, and I couldn't have asked for a better person do take care of me. Sandy was fantastic from start to finish and This was my first purchase from Grand, and I couldn't have asked for a better person do take care of me. Sandy was fantastic from start to finish and treated me like a friend not a customer. Everything was stress free and almost relaxing in the way we were treated. I will be a customer for good, and I will be shoving my friends and family to go to them. I could not have asked for a better experience and I am head over heels with everything. More
by mattjboyes
January 19, 2018
2nd car purchase at Grand, 1st new car From the day Sandy started emailing me, to the day the car arrived; the Grand experience can't be matched. The purchase was easy since Sandy ensured I From the day Sandy started emailing me, to the day the car arrived; the Grand experience can't be matched. The purchase was easy since Sandy ensured I got the exact car I was looking for. Expectations of when the car would arrive were clear and the price was just right. The car arrived exactly 2 months after I ordered it. I will continue to be loyal to the Subaru brand, thanks to the Grand experience. More
by bnolanwrx
January 19, 2018
3rd Subaru Bought from Sandy We have purchased 3 cars from Sandy in the past year, 2 used and 1 new and the experience was amazing. No issues throughout the entire process. We have purchased 3 cars from Sandy in the past year, 2 used and 1 new and the experience was amazing. No issues throughout the entire process. We have also worked with the service department several times and have had nothing but positive experiences with them as well. I'd recommend Grand Subaru to EVERYONE More
by Ron and Shayne Annala
January 19, 2018
Seamless and almost transparent. I got what I was looking for without any issue..Sandy was terrific.The only thing I wasn't sure about was the mileage in the last six months of the le I got what I was looking for without any issue..Sandy was terrific.The only thing I wasn't sure about was the mileage in the last six months of the lease.I thought that since it was 2w k a year that the last six months would have been 6 k,shame on me. More
by Bruce D Kazonovitz
Employees Worked With
January 18, 2018
Exactly right What a wonderful experience. Taking time to listen to my wants and needs, not pushy, respective listening. Found what I specifically needed. Told me i What a wonderful experience. Taking time to listen to my wants and needs, not pushy, respective listening. Found what I specifically needed. Told me in advance he (mike) would not be in the next day, but got wonderful help from Brandon & Afiza. Great organization. Officially a used car (less than 8500 miles), but wanting a low mileage 2017 in Jan 2018, works for me. More
by Tom Izzo
