Grand Subaru

Thanks Nealy! This is a very nice dealership. They have a beautiful service area, and a nice open waiting area and showroom. We didn't have to wait at all, but we s This is a very nice dealership. They have a beautiful service area, and a nice open waiting area and showroom. We didn't have to wait at all, but we shopped online first. We chose Grand Subaru because it was zero B.S. Nealy, who handled our sale from the first email, got it all done, exactly how we asked. The times and prices were exactly what we we told, and the 2018 Crosstrek is the best car we have ever owned. Thank you. Jessica and Frank More

All around excellent experience! We were warmly received by Nicole and quickly learned that she is fair, honest, professional, and a joy to work with. She, along with every person we We were warmly received by Nicole and quickly learned that she is fair, honest, professional, and a joy to work with. She, along with every person we encountered at Grand, made our experience very satisfying. Can't say enough good things about Grand! More

Great New Car Buying Experience It was a simple process buying a new car at Grand Subaru. It all started on-line and they sent me the best rate / quote right over email. It was so ea It was a simple process buying a new car at Grand Subaru. It all started on-line and they sent me the best rate / quote right over email. It was so easy and transparent. No need to negotiate...even after trying to negotiate with others, I was not able to get a better rate that what I was offered on Day 1 over the internet through Grand Subaru. Above and beyond the price, the experience was pleasant. Nealy was great, funny and very helpful. She responded to a bunch of questions over email very promptly and did not apply any pressure at all whatsoever (which was the best part). More

Great costumer service Mike was great in helping me buy my Outback. He worked with me with my budget, made sure I got everything I wanted, and stayed late to finish the deal Mike was great in helping me buy my Outback. He worked with me with my budget, made sure I got everything I wanted, and stayed late to finish the deal (2 hours after closing). He made sure that anything I needed fixed got taken care of and even helped me set up my bluetooth. More

Customer Service was AMAZING!! I contacted Grand Subaru online and received a response immediately from Michael Sinacola. He was easy to work with and very professional. Thank you I contacted Grand Subaru online and received a response immediately from Michael Sinacola. He was easy to work with and very professional. Thank you Michael and Grand Subaru for helping me find my wife her new car! More

2018 Subaru Crosstrek Our experience at Grand Subaru was no pressure at all and very friendly and professional. Our Sales Representative was Matt Drwal he was very friendly Our experience at Grand Subaru was no pressure at all and very friendly and professional. Our Sales Representative was Matt Drwal he was very friendly and helpful . We spoke of what we were looking for our needs and he helped us solve that problem. We had told him upfront that we were just looking only today and would not be buying anything he was fine with that he understood and said I understand you want to make the right decision and be happy with it there was no pressure here at all which I have never experienced this from a car dealer ever. We had gone back the following weekend to discuss financing option and he answered our questions and we spoke of Leasing Terms and Financing Terms to find out which would be best for us. We got the answers we wanted to know and again I told him we are not here to purchase a Subaru today and again no pressure I couldnt believe it still helping us and still no sale. After deciding which model and color we wanted they would have too get it from another dealer because they did not have we were required to give a deposit to have this done but were told that if we changed our minds we could get our deposit. back When the Subaru Crosstrek came in Matt contacted me and we set up an appointment to come in but had to cancel due to my wife being ill and he still was patient about it and understanding. we set up another appointment and I have to say everything went smooth and he was very understanding about everything the entire experience was great we would go back to purchase a vehicle again in the future and I would recommend Grand Subaru to anyone I know that is looking for a Subaru and too see Matt Drwal, Thank you Matt and thank you Grand Subaru Thanks John More

Overwhelmingly Fantastic! My now second experience with Grand Subaru was, in a word, phenomenal! It started with Michael Sinacola, my sales consultant, who excels when it comes My now second experience with Grand Subaru was, in a word, phenomenal! It started with Michael Sinacola, my sales consultant, who excels when it comes to customer service. He is the epitome of the term who all in the automotive industry could take a lesson from. He is of high integrity, and works hard for his clients...which I believe to be a reflection of the dealership and what they expect from staff. Everything about my experience was truly exceptional. I mentioned Michael, of course, but my interaction with all others was friendly and efficient...as it should be. Congratulations on doing it right! And thank you! More

Amazing Will was extremely friendly and helpful my entire time there. I had been to many Subaru dealerships before making it to this one and I was very satisf Will was extremely friendly and helpful my entire time there. I had been to many Subaru dealerships before making it to this one and I was very satisfied with my experience. More

Professional and great customer service Great experience getting my car from Grand Subaru. I had a great customer experience with sales manager Sandy Cuttone, she was very attentive, accommo Great experience getting my car from Grand Subaru. I had a great customer experience with sales manager Sandy Cuttone, she was very attentive, accommodating and efficient. More