Grand Subaru

Overwhelmingly Fantastic! My now second experience with Grand Subaru was, in a word, phenomenal! It started with Michael Sinacola, my sales consultant, who excels when it comes My now second experience with Grand Subaru was, in a word, phenomenal! It started with Michael Sinacola, my sales consultant, who excels when it comes to customer service. He is the epitome of the term who all in the automotive industry could take a lesson from. He is of high integrity, and works hard for his clients...which I believe to be a reflection of the dealership and what they expect from staff. Everything about my experience was truly exceptional. I mentioned Michael, of course, but my interaction with all others was friendly and efficient...as it should be. Congratulations on doing it right! And thank you! More

Professional and great customer service Great experience getting my car from Grand Subaru. I had a great customer experience with sales manager Sandy Cuttone, she was very attentive, accommo Great experience getting my car from Grand Subaru. I had a great customer experience with sales manager Sandy Cuttone, she was very attentive, accommodating and efficient. More

Amazing Will was extremely friendly and helpful my entire time there. I had been to many Subaru dealerships before making it to this one and I was very satisf Will was extremely friendly and helpful my entire time there. I had been to many Subaru dealerships before making it to this one and I was very satisfied with my experience. More

Great price, made the purchase smooth, quick, and easy. Sent in an internet request for price, Brianna responded with an excellent price, better than any other dealer in the area. I drove the car a few day Sent in an internet request for price, Brianna responded with an excellent price, better than any other dealer in the area. I drove the car a few day later but was not happy with what they were offering for my trade. A few days later they improved the offer on my trade and I stopped in to purchase the car. The purchase was smooth and easy, no deception or last minute changes by the dealer. Brianna made the purchase quick and painless and delivery was in-doors. Brianna made the whole process so simple and painless it was a real pleasure. I would recommend Brianna and Grand Subaru to all my friends and relatives. More

One of the best car buying experiences I’ve had. From the time I met Matt Drwal which was about 3 months ago, everything went smoothly. I never felt pressured. He saw to it that I was well informed From the time I met Matt Drwal which was about 3 months ago, everything went smoothly. I never felt pressured. He saw to it that I was well informed and when the time came to place an order, he found what I needed. We set the delivery date and everything came off without a hitch. More

Excellent service! Michael was very helpful, knowledgeable and made the whole process much quicker and easier then past car purchases. I would definitely recommend Grand Michael was very helpful, knowledgeable and made the whole process much quicker and easier then past car purchases. I would definitely recommend Grand Subaru to anyone. More

No nonsense-no pressure-responsive sales staff! Nicole and the staff at Grand made this a very easy, pleasurable experience. After visiting one time, Nicole reached out again after learning of what Nicole and the staff at Grand made this a very easy, pleasurable experience. After visiting one time, Nicole reached out again after learning of what I was looking for.. She was able to find the right vehicle and offer the best price.. She knew that I was shopping around and was using the Consumer Reports best price guarantee tool. More

No Hassle, No Crazy Sales Pitch, and Perfect Service! When my wife and I first started looking for cars, we actually spent a lot of time at a different dealership doing test drives and what-not. The other When my wife and I first started looking for cars, we actually spent a lot of time at a different dealership doing test drives and what-not. The other dealer was great but they wouldn't tell me a price , they wanted us to name a price; which isn't horrible but I don't like to play the sales games. When I sent in a request to Grand Subaru, Jeff Schade responded with a very detailed email for the exact car that we wanted and what their price was. That was it. You saw the breakdown of the ENTIRE price; no surprises, no games, nothing. And they also had this promo for a free remote starter with the purchase which was great. I took Jeff's email and sent it to about 4 other Subaru dealerships in the Greater Chicagoland area. Other dealers tried to beat Jeff's offer but "couldn't" or wouldn't talk numbers via email. One dealer actually quoted us $200 less than Jeff's offer but we ended up going with Jeff and Grand Subaru because of the quality of service that we were given even before he met us in person. He text me constantly with updates and let me know what was going on and is very transparent with the entire process. When we came into the dealership, Jeff took us to see the car that he ordered for us from a different dealer since it was the color we wanted. We inspected the car and noted a few spots that were minor marks. Jeff busted out the cleaning supplies and cleaned it himself right in front of us. The commitment that Jeff has to his customers is outstanding. The process was simple once we accepted the car and Jeff sat with us every step of the way. If you are looking for a dealer, look no further. This is the place and the guy that you want. More

I was very happy with the process Mike made it very easy I would recommend this dealership to anybody looking to buy a Subaru. This is my first Subaru I tried 3 different models and Mike was very patient wit I would recommend this dealership to anybody looking to buy a Subaru. This is my first Subaru I tried 3 different models and Mike was very patient with me he answered all my questions More

Looking for a Subaru in WI and IL, then definately hit Grand I had the best car buying experience so far. They offered the best price in the market. Easy to talk to and will follow up without getting you irritat I had the best car buying experience so far. They offered the best price in the market. Easy to talk to and will follow up without getting you irritated. More