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Grand Subaru
Bensenville, IL
3,879 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,879 reviews
March 04, 2017
Sandy Cuttone Sandy was very helpful and pleasant. She was professional and helped make the purchase very easy. I would and will highly recommend her. Thanks Sand Sandy was very helpful and pleasant. She was professional and helped make the purchase very easy. I would and will highly recommend her. Thanks Sandy More
by JV54
Employees Worked With
Sandy Cuttone
March 04, 2017
Great Experience - Peter H This was one of the easiest deals I have ever had in the past few years. For all this I can be very thankful to Sandy Cuttone, internet sales manage This was one of the easiest deals I have ever had in the past few years. For all this I can be very thankful to Sandy Cuttone, internet sales manager. She was very understanding of my vehicle needs and helped me to choose the right options for my new Subaru Crosstrek. Sandy was very professional and kind throughout the entire purchase. I highly recommend her to purchase a new Subaru. Thank you Sandy. More
by Peter H
Employees Worked With
March 04, 2017
Sandy Cuttone Sandy was cheerful throughout our visit for the delivery of our new Forester. The cars were staged for delivery in a very clean environment. Sandy hel Sandy was cheerful throughout our visit for the delivery of our new Forester. The cars were staged for delivery in a very clean environment. Sandy helped brief us on the vehicle's technology, answering questions necessary to safely drive our new car. Our daughter may be interested as well in a new Subaru in the future; I know she really likes ours. Sandy, thank you for being responsive to our needs. Look forward seeing you again. Sincerely, Mark & Gale Weber More
by mark w
March 04, 2017
Fantastic Experience It is a fantastic experience to purchase my car from Grand Subaru. I purchased a new Subaru Forester 2017 with the help from Internet seller Sandy. I It is a fantastic experience to purchase my car from Grand Subaru. I purchased a new Subaru Forester 2017 with the help from Internet seller Sandy. I would say all the service in Grand Subaru is perfect. Even I live in Indiana, I still went to Chicago to purchase it. Looking back, it is definitely worth to driving a long way to get my car. Since the persons and service are very nice here. Last but not least, I would highly commend Sandy Cuttone for her service and assistance. More
by YC
Employees Worked With
March 03, 2017
No Games, just a great experience. We began the process of of purchasing a Subaru Outback at a dealer close to our home, but quickly grew tired of the games that the salesperson played. We began the process of of purchasing a Subaru Outback at a dealer close to our home, but quickly grew tired of the games that the salesperson played. The price kept changing, and because I wanted a blue car, the price went up to $2000 over MSRP because "everyone wants blue, so it is hard to find". I had asked the salesperson to contact me by email only, because I cannot answer the phone while I am working. She called both my husband and myself daily for over 3 weeks. I reached out to Grand via the internet to get a price quote on a model on their website. Nealy got right back to me with a quote, which was $9000 less than the quote from the nearby dealership. I asked her to only contact us through email, and that is exactly what she did. No games! Needless to say, we went to Grand for a test drive. There was a blue one coming in soon (at the same price as all the other colors!) and we put a deposit down. When the day came to pick up our new car, everything was fantastic! Nealy is so great to work with, answering all of our questions and then some. Matt walked us through all of the features on the car, he was so helpful. And Brandon did a great job with the financing, getting us a low interest rate. Even though Grand is over an hour drive from our home, we would do this again in an instant. More
by Likes Blue in St. Charles
March 01, 2017
Grand Experience Fast checkout, no gimmicks, no pressure sales, price you see is the price you pay. Nealy was awesome to work with from our introduction with her until Fast checkout, no gimmicks, no pressure sales, price you see is the price you pay. Nealy was awesome to work with from our introduction with her until she walked us thru the purchase process, and walk-thru of the car. To all mid-west buyers, if you are in the market for a new car look no further than Grand Subaru. Certainly a dealer above all - mine was an out of state purchase. More
by Al from STL
Employees Worked With
March 01, 2017
Courteous, informative, great price, caring I had a positive experience purchasing a new car here at Grand Subaru. Sandy quickly responded to my inquiry via email with the exact model and color I had a positive experience purchasing a new car here at Grand Subaru. Sandy quickly responded to my inquiry via email with the exact model and color I was interested in. Matt Drwal was my salesman since Sandy wasn't available the time I came in. He answered all the questions I had in a timely manner and was very helpful and informative throughout the entire process. I was welcomed and treated like family. Hands down the best experience I've had while shopping for new cars after visiting numerous dealerships. I highly recommend Grand Subaru. A+++ More
by 88
March 01, 2017
Pleasant car leasing experience Recently leased a Subaru from the folks at Grand Subaru and found them to be cheerful, easy to work with, and the process was relatively quick (vs. ex Recently leased a Subaru from the folks at Grand Subaru and found them to be cheerful, easy to work with, and the process was relatively quick (vs. experiences in the past). Their vehicle inventory was better than other local dealerships as well. Positive experience all around. More
by add9bass
Employees Worked With
Michael Keller
March 01, 2017
Great Price, easy to deal with First learned of Grand Subaru and about their great prices on new Subarus from an internet forum. I really enjoyed that most of the process was com First learned of Grand Subaru and about their great prices on new Subarus from an internet forum. I really enjoyed that most of the process was completed over email, the no haggle price provided by beat the local dealer hands down. Well worth the drive. Once on site the paper signing and such went smooth, no issues. I have recommended to friends and family. More
by IcePick
Employees Worked With
Nicole Iacullo
February 28, 2017
Who said car buying cant be FUN! We went in to get a Subaru Forester and left with exactly what we wanted 2 hours later. Nicole made the whole process fun and NOT painful. She is ex We went in to get a Subaru Forester and left with exactly what we wanted 2 hours later. Nicole made the whole process fun and NOT painful. She is extremely knowledgeable and customer service oriented. I will recommend her to any of my friends wanting a Subaru. Oh yes and did I tell you I LOVE the 2017 Subaru Forester. Nicole said I would. She was right. More
by Mary C Dodd-Lieberman
Employees Worked With
Nicole Iacullo
