Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,886 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,886 reviews
July 18, 2016
Great place to buy my first car! I bought my first car here. Sandy was very helpful in explaining my options as far as different models and add ons. She also did a great job explainin I bought my first car here. Sandy was very helpful in explaining my options as far as different models and add ons. She also did a great job explaining my car's features and ensuring I got the model I wanted in the color I wanted. I love my new Impreza! More
by Keelia
Employees Worked With
July 18, 2016
Great services I worked with Sandy Cuttone in July 2016 to purchase two cars. Very professional services! Great information and great price! Really enjoy the process I worked with Sandy Cuttone in July 2016 to purchase two cars. Very professional services! Great information and great price! Really enjoy the process and like my new cars. More
by YYQQ0711
Employees Worked With
July 17, 2016
Hassle free and great car buying experience! We worked with Matt Dwral for buying a Subaru Outback. It was pleasant and hassle free experience, and we like it. At the end, we got a car that exact We worked with Matt Dwral for buying a Subaru Outback. It was pleasant and hassle free experience, and we like it. At the end, we got a car that exactly matched our expectation - from the trim, to the installed options, and to the exterior color! Matt arranged the car to be transported from another dealership in order to get an exact car we were looking. We settled the deal mostly through the emails with phone calls sometimes. We never visited the dealership at the Bensenville site before finally coming to close the deal and pick up the car. However, with timely and productive communications with Matt and the fact that Matt is very forthcoming throughout our dialog, we did not feel any difficulty in this process. Highly recommend!!! More
by david w.
Employees Worked With
July 16, 2016
Chris Czaja Salesperson Chris was fantastic to work with, he was able to dealer locate the vehicle I wanted when no other dealers offered to do this. He answered all of my Chris was fantastic to work with, he was able to dealer locate the vehicle I wanted when no other dealers offered to do this. He answered all of my questions that I emailed to him very quick. Additionally, he emailed me on the day I was to pick up my vehicle to remind me of things I should bring. I would recommend Chris. More
by 8450beller
Employees Worked With
July 13, 2016
Smooth transition to Subaru Nicole Iacullo was professional, warm and friendly with a sound base of knowledge. We came through Costco for our second time and saved with Grand Sub Nicole Iacullo was professional, warm and friendly with a sound base of knowledge. We came through Costco for our second time and saved with Grand Subaru's prices for two cars. More
by jazpraise
Employees Worked With
Nicole Iacullo
July 13, 2016
Exceptional and Efficient Nicole provided us with exceptional service for our purchase; she was quick to respond to our questions and provided us with complete information to i Nicole provided us with exceptional service for our purchase; she was quick to respond to our questions and provided us with complete information to inform our decision. Nicole wanted the best for us and it was evident each time we talked with her. More
by Subi D
Employees Worked With
Nicole Iacullo
July 10, 2016
Awesome Experience! Had a great experience from start to finish when buying my WRX. Nicole was awesome and made everything super easy and hassle free. Got a great price a Had a great experience from start to finish when buying my WRX. Nicole was awesome and made everything super easy and hassle free. Got a great price and love the car. Thanks again! More
by tnhockey
Employees Worked With
Nicole Iacullo
July 08, 2016
Very Fair- willing to negotiate and accomodate my request I was under a tight budget for a new AWD vehicle. Living in Chicago, an AWD was a requirement for me on my new car purchase; however, this made it di I was under a tight budget for a new AWD vehicle. Living in Chicago, an AWD was a requirement for me on my new car purchase; however, this made it difficult as most AWD vehicles are out of my price range. But Grand Subaru in Bensenville was able to get me in a new Impreza at a price in my budget, and they drove the car to my home for me when I was unable to do so myself as I was in a rental vehicle at the time and didn't have anyone else with me that could drive the car home. They were very fair, willing to negotiate, and extremely friendly. Thanks for the wonderful experience Grand Subaru, including my sales associate, Michael Keller. I typically don't enjoy the car buying experience, but this one was great. More
by bwmreview
Employees Worked With
Michael Keller, Brandon Metz
July 05, 2016
Great Experience!! The whole process went smoothly. Nealy offered a good price, answered all questions and was not at all pushy. She spent significant time explaining The whole process went smoothly. Nealy offered a good price, answered all questions and was not at all pushy. She spent significant time explaining all the cars features when we took delivery. This was a very pleasant experience. More
by happy
Employees Worked With
July 01, 2016
No Pressure Hard Sell I had not purchased a car for 11 years and had dreaded the experience. Matt was patient and thorough, patiently answered my many questions, and at no I had not purchased a car for 11 years and had dreaded the experience. Matt was patient and thorough, patiently answered my many questions, and at no time did I feel I was being pressured. He also listened carefully to what things were important to me. More
by travelgirl
Employees Worked With
