Grand Subaru

Great Customer Service! We worked with Chris Czaja and we were always taken care of every time. My husband bought his car here, my in-laws bought their car from here, and now We worked with Chris Czaja and we were always taken care of every time. My husband bought his car here, my in-laws bought their car from here, and now I bought my car here. They are friendly, efficient, and always so helpful! More

Great Experience Obtaining a New Car Chris Czaja at Grand Subaru made my experience and decision-making so much easier than I expected. After being dissatisfied with another dealer's lack Chris Czaja at Grand Subaru made my experience and decision-making so much easier than I expected. After being dissatisfied with another dealer's lack of courtesy I was immediately made to feel that Chris cared about my business and ultimate satisfaction with the car and the process. He was thorough and patient in explaining the features of the Subaru Outback and laid out the pros and cons of leasing versus buying. Chris struck a great balance between following up but not rushing me into making a decision. I would definitely recommend Grand Subaru and Chris to anyone looking to buy a Subaru. This is my third Subaru and I am very happy with all the features and its terrific safety record. I am particularly impressed with the safety rating it has received over the past few years. I can drive with my toddler-aged grandson with greater reassurance knowing that Subaru engineering has produced a quality car. More

Sounds too good to be true - but it's true! We agonized over our purchase of a new car, with several models in the running over four months of research. We finally pulled the trigger when we got We agonized over our purchase of a new car, with several models in the running over four months of research. We finally pulled the trigger when we got an email from Mike Slotwinski offering us a great deal. We went down to Grand to buy the car and had an amazingly pain-free experience. Mike is a super nice guy and made the process easy. Even when we ran into a little problem after purchase, Mike was genuinely concerned and helped us resolve it, even though we live several hours away from Grand and can't use them for service. If you get an Edmonds Price Promise from Grand that seems too good to be true and you're wondering what the catch is - there is none! We are some of the most skeptical people on earth but we left completely happy. Work with Mike or anyone at Grand and you won't be sorry! More

Excellent Customer Care and Service I cannot say enough nice things about this dealership as represented by Chris Czaja. He made a process that I was dreading straightforward and easy. I cannot say enough nice things about this dealership as represented by Chris Czaja. He made a process that I was dreading straightforward and easy. From the time I first spoke with him, he was responsive and thorough with all of my questions - and unlike others, he followed up with details in email/writing. He delivered on everything we discussed and gained my trust. As a result, I'm confident that this dealership is worth the drive when I have future needs in service. More

Thank you I bought my 5th Subaru from Grand Subaru. The internet sales team, Ms. Nealy Anderson, is very friendly and professional. Thank you very much for th I bought my 5th Subaru from Grand Subaru. The internet sales team, Ms. Nealy Anderson, is very friendly and professional. Thank you very much for the excellent work! More

Great buying experience, again! I just bought my 3rd Subaru from Grand and Chris Czaja. I ordered the WRX, it came in early and Chris came in on his day off to deliver it as it was t I just bought my 3rd Subaru from Grand and Chris Czaja. I ordered the WRX, it came in early and Chris came in on his day off to deliver it as it was the only time I could come in. Easy, quick and no games. I will buy again and recommend Chris and Grand to anyone interested in a Subaru. More

Hands down, best experience! I've purchased many cars and trucks over the years. Some buying experiences have been good and even more fall into the category of frustrating. But I've purchased many cars and trucks over the years. Some buying experiences have been good and even more fall into the category of frustrating. But most of us just except the process of buying a car as an uncomfortable process that - is what it is. Enter Grand Subaru. I threw out pricing requests to six Subaru dealerships in the Chicagoland area. Matt Dwral comes back with by far the most competitive pricing, so competitive that I was looking for the fine print in his emailed quote, and fully expected to be nickle and dimed if I were to follow up with a visit to the dealership. I set up that trip over to Grand Subaru and my wife and I were blown away by the simplicity and transparency of how this dealership operates with their customers. Overall, Matt facilitated an awesome buying experience for us. We were in and out of the store in the shortest amount of time that I've ever experienced. No hassles no hidden surprises - just a great buying experience from start to finish. More

The best ever I had a wonderful time at Grand Subaru. I drove an hour just to get to Bensenville and Mike Sinacola was a fantastic salesman. He helped me get into t I had a wonderful time at Grand Subaru. I drove an hour just to get to Bensenville and Mike Sinacola was a fantastic salesman. He helped me get into the car I wanted and it was my first auto loan. I give Mike a 10/10! More

Easy, comfortable experience They seem to be able to offer the best pricing and I was very happy with the vehicle, as well as the internet salesperson - Matt. They seem to be able to offer the best pricing and I was very happy with the vehicle, as well as the internet salesperson - Matt. More

Excellent Experience From my initial online inquiry to driving out of the dealership with my new vehicle, my experience was wonderful! I especially appreciate the professi From my initial online inquiry to driving out of the dealership with my new vehicle, my experience was wonderful! I especially appreciate the professional, friendly, and honest communication. More