Grand Subaru

Excellent Experience From my initial online inquiry to driving out of the dealership with my new vehicle, my experience was wonderful! I especially appreciate the professi From my initial online inquiry to driving out of the dealership with my new vehicle, my experience was wonderful! I especially appreciate the professional, friendly, and honest communication. More

My Third Subaru from Grand Subaru!! Typically, I do not write reviews. That said, I just purchased my third Subaru in as many years from Grand Subaru. And as well, my brother and neigh Typically, I do not write reviews. That said, I just purchased my third Subaru in as many years from Grand Subaru. And as well, my brother and neighbor have each purchased their cars through Grand. For each of us the experience has been exceptional! I highly recommend Melissa Distel and Chris Czaja but would feel comfortable with any associate at Grand Subaru! More

Excellent service and pain-free buying car buying experience Chris Czaja is very personable and was very patient while we chose our new vehicle. He understood our needs and was quick to respond to any questions Chris Czaja is very personable and was very patient while we chose our new vehicle. He understood our needs and was quick to respond to any questions we had. We would definitely recommend him to anyone looking for Subaru. What a great guy! More

Excellent car buying experience Matt Drwal made our car buying experience not only painless but actually enjoyable. He spent so much time with us, showing us several models of cars Matt Drwal made our car buying experience not only painless but actually enjoyable. He spent so much time with us, showing us several models of cars on at least 4 separate days. We were never made to feel as though we were wasting his time and we never were made to feel rushed to make a decision. He provided several different quotes for the various models that we were investigating and feel that he was doing all that he could to help us find the best car for our needs. he earned our trust and our business. I'm so glad that we came to Grand Subaru and had Matt as our sales associate and I would highly recommend him and this dealership for anyone interested in purchasing a Subaru. More

Great Followup We started looking for our vehicle online and after a few stop and goes, were ready to make a purchase. Matt Dwral was consistent and engaged and tim We started looking for our vehicle online and after a few stop and goes, were ready to make a purchase. Matt Dwral was consistent and engaged and timely in his followup. He was a pleasure to work with and made us feel valued and comfortable. More

Excellent Service, Great Communication I had all but given up and decided to go with one dealer, but Chris Czaja worked for my business. After giving me a quote that was significantly bette I had all but given up and decided to go with one dealer, but Chris Czaja worked for my business. After giving me a quote that was significantly better than any other quote I had gotten, he won me over. His professionalism, communication and promptness were much appreciated for a smooth transaction. I would definitely recommend Chris and Grand Subaru for anyone in the market for a Subaru. More

New car purchase We have had a 2004 Subaru Forester since it was new, purchased before Grand Subaru opened in Bensenville. When Grand opened I started going there for We have had a 2004 Subaru Forester since it was new, purchased before Grand Subaru opened in Bensenville. When Grand opened I started going there for service, since we used to live in Elmhurst and still are in that area often. We live about 15 miles west. I met Joe Bednarek when I was a counselor at College of DuPage--a very nice and helpful young man. He has been my service contact for several years. I trust Joe to give me a fair deal, good service, and no unnecessary charges. When we were ready for another car (kept the Forester, traded in a Honda) I asked Joe to recommend a sales person. We met with Chris Czaja; very personable, straight forward, recognized our needs, did not rush us, was not pushy. We trusted him to give us the best "deal." Chris took time with us to be sure we understood everything. We did not even visit another Subaru dealer. We knew what we wanted before we went in to see Chris. Thanks for a good experience. More

Best Deal. No Games. I really appreciated Matt Drwal's responsiveness, patience, clarity, and integrity. We felt he was on our side, helping us get what we wanted at the p I really appreciated Matt Drwal's responsiveness, patience, clarity, and integrity. We felt he was on our side, helping us get what we wanted at the price we wanted. No strings or tricky fine print. Delighted with our Subaru Legacy and relieved about the purchase experience. Would definitely recommend Matt and Grand Subaru. More

Great Deal, Great Service I tried another dealership first. I got more features for less money. They were honest and fair. It was worth a little extra drive to get exactly what I tried another dealership first. I got more features for less money. They were honest and fair. It was worth a little extra drive to get exactly what I wanted within my budget. They also beat the other dealer's trade-in offer. I would definitely purchase from them again. More

An Awesome Deal This was the first out of three other car dealerships who treated us with true consideration, respect, and friendliness. At no point did they use the This was the first out of three other car dealerships who treated us with true consideration, respect, and friendliness. At no point did they use the "good cop / bad cop" con of having to pull the manager into the discussion. For those of you who have experienced this it is usually an aggressive sell tactic. Grand Subaru, specifically Chris Czaja, made this an incredibly pleasant stress free and profitable experience. Yes, profitable. We were able to purchase a fully loaded Forester for $7,000.00 less than what we had been quoted by another dealership. This is how car buying should be. More