Grand Subaru

Where do I start... They say here at Grand Subaru that " We will take care of you" and they do! After looking for an SUV for over a month, I finally found Grand Subaru. It was a bit out of my way, but " We will take care of you" and they do! After looking for an SUV for over a month, I finally found Grand Subaru. It was a bit out of my way, but well worth it. I found the car that I was looking for on their website and so I decided to make the drive out to them. Once I arrived Joe D' Andrea introduced himself and was very helpful and upfront with what he could do for me. Most dealers like to play the numbers games but not here at Grand Subaru... There is no BS. This is the easiest car purchase I have ever made. Because this was a used vehicle I asked Joe to have service take a look at a few things. I met with Anthony Rogers, in service, and he said "Don't worry we will take care of you." Again I was not disappointed! He was very patient and explained to me all that needed to be done. They addressed all the issues and "They took care of me." If all dealers were like this, dealers would not have such a bad reputation! 5 Star Dealer !!!!!! More

Experience with Grand Subaru One cannot say enough Experience with Grand Subaru One cannot say enough good things about Dan D’Andrea and Grand Subaru. But I will try. (Warning- long review although Experience with Grand Subaru One cannot say enough good things about Dan D’Andrea and Grand Subaru. But I will try. (Warning- long review although those are usually the most helpful, in my experience.) My experience with Grand Subaru included shopping for used cars, new cars and having my much older Subaru (’93) serviced there. So I’ve had a slightly broader experience with them then perhaps the average car shopper. My car started having trouble starting in the winter of 2011/2012. I initially looked for a used car, as I understood them to be a better “value.” However, due to your typical supply and demand, used cars in the first half of 2012 were scarcer than in recent years (due to the lower than usual leases from previous years), and the prices reflected that scarcity. I went to Grand Subaru to look at a used Legacy. Joe D’Andrea, the sales manager, was very cool and let my friend and I drive a used Legacy as well as a 2012 model. He just handed me the license plate to affix to the back and let us go. There was no pressure to buy and he graciously and patiently wrote out his inventory and accompanying prices. During this time of shopping, I took my 1993 Subaru Legacy to be serviced there. Joe (Bednarek?), the service manager was very pleasant to interact with, and provided a reasonable estimate. He made sure that I understood what would have been done but wasn’t pushy about any of it. I ended not repairing the old Subie, but was nicely surprised that it had been run through their car wash. (Also, there’s wifi at the dealership so you can bring a laptop to surf the net while waiting.) A few months passed and I mulled over purchasing new or used. I requested an e-quote from Grand Subaru about a 2012 Impreza and Dan D’Andrea responded with a very nice price under invoice. It took awhile but I finally started looking at a new car as an option. Dan was exceptionally patient with me and my many many questions (I like to know most everything about anything I buy). After looking for a car for 3-4 months, I finally put a deposit down for a 2013 Subaru Legacy mid-May. Please note that the 2013 Legacies and Outbacks only started showing up at the very end of June 2012—this is how much trust Dan D’Andrea and Grand Subaru had garnered with me. Dan went above and beyond what I expected, prioritizing the order so the car would come in with the first shipment of 2013’s. As many others have said, the pricing at Grand Subaru is very competitive. Dan didn’t try to upsell any options and made sure that the car had everything I wanted, double-checking so that there would not be any misunderstanding. Even after the sale, Dan was responsive and patient with questions. The staff at Grand Subaru is first rate—there is no pressure to buy and no fuss when you do. They don’t want to just sell you a car, but the car after that. Their service and attitude reflects this sentiment (also, Erik, the finance manager mentioned that they don’t work on commission so there isn’t any infighting). They’re also fairly quick; I think they would rather sell volume than gross profit. Seriously, there is no bs there. Request an e-quote from Grand Subaru. The price will be the lowest, and you won’t have to twist an arm to get it. Alright, I’m going to end here otherwise I’ll sound like a commercial for them. But it’s easy to say good things about Dan and Grand Subaru, well, because they’re true. I will definitely be going to Grand Subaru for service (and my backordered fog lights!) even though I’ve recently moved from Elmhurst to Wheaton. And definitely will buy from them for my next Subaru (provided Dan’s still there!). More

Grand Subaru was great in every aspect. No haggling needed on the price- just straight best price around. I live in Ohio and drove 6 hours to buy my Subaru Legacy 2.5. You never feel any pressure to needed on the price- just straight best price around. I live in Ohio and drove 6 hours to buy my Subaru Legacy 2.5. You never feel any pressure to buy it. Dan and his dealership were great on all follow up questions during the sales process and after the sale. I will definitely refer any friends from Ohio to check out his dealership. No one in Cleveland even came within $800 of his price. Very straight forward. This was the easiest car transaction that we will probably ever have. More

If you are buying a Subaru, be sure to email Dan while you are searching for the best deal. He is an excellent sales person who will respond quickly, keep his word, and treat you with respect. Dan agr you are searching for the best deal. He is an excellent sales person who will respond quickly, keep his word, and treat you with respect. Dan agreed to a price that beat all competitors in the area and had the car waiting for me when I arrived. He did not put unneccesary pressure on my wife and I. He informed us about our options and let us know that our "yes" or "no" is the final say and he wouldn't push for anything more. Dan also stayed committed to getting us out the door in time to get the kids to bed at a decent hour. Dan's prompt responses and friendliness did not disappear after our purchase was complete. He has been very kind in answering a few questions we had about features of our new vehicle in the first week of ownership. This guy is awesome. More

This is my second Subaru I bought from this dealership. The first being a 2005 Outback XT - I was ready to buy at the Autobarn in Evanston, I had the price all set and went to the bank to get a deposit, an The first being a 2005 Outback XT - I was ready to buy at the Autobarn in Evanston, I had the price all set and went to the bank to get a deposit, and they SOLD it on me. I was gone maybe 4 hours. When I did another search, I found the exact car with the same options at Woody's Grand Subaru (at the time). I went in there with my Autobarn Evanston quote and they beat it by $500 in 4 minutes of walking through the door. No test drive, no nothing just get the paperwork ready! Fast forward to March 2012, I have been kicking around the idea of buying another Subaru for a long time, and Ryan remembered me back from 2005. I shopped around and got a great price from Autobarn Countryside, once again. I was having issues with my trade, while looking for a replacement, Jennings Volkswagen quoted me about 3k less than Rousch VW. That and I wanted a bigger car that the Jetta was and the Passat was more than I wanted to pay (over 24k). I went over and told Ryan where I wanted to be after trade and what I have been quoted for my trade at various dealerships (there was a 3k difference out there!). Like last time, the deal took about 3 minutes, with him beating Autobarn's trade-in offer and beating their price by $1000 WITHOUT me even disclosing the price that Autobarn quoted me. Also, their service department is really good. They still have the same 'kid' there from when I bought my Outback in 2005 (he's 26 now..). I told Ryan a long time ago that he made a customer for life out of me. If I didn't have a love for Jeep Wranglers, all my cars would be a Subaru. I cannot speak for the rest of the sales staff, but Ryan is a good manager. More

My husband passed away suddenly leaving me with his brand new Acura MDX (Too big) and my Lexus IS 250 (Too small). I needed a vehicle that was large enough to haul passengers and cargo, but small enough for new Acura MDX (Too big) and my Lexus IS 250 (Too small). I needed a vehicle that was large enough to haul passengers and cargo, but small enough for me to see over the dashboard and reach the brakes at the same time. I am 5'0 tall and have trouble finding a comfortable vehicle. The Subaru Outback fit the bill nicely, and I clicked the button on the Grand Subaru website asking for an internet quote. I received a prompt reply from Dan D'Andrea, which gave me a very good no hassle price and detailed exactly what other costs would be associated with the sale. I called Dan on the phone and asked a few questions. He was thorough and polite. Meanwhile, I took the Lexus and the Acura to Carmax for appraisals, and got surprisingly decent offers from them. I stopped in at Grand Subaru to look at the Outback, and chatted with Dan. They got a look at the Acura and I agreed to bring in the Lexus a few days later for them to appraise. I also took the cars to Napleton's Schaumburg Subaru for appraisals, and gave them the opportunity to make me a deal. When I drove the Lexus in for an appraisal, the salesman told me I'd have to come back another time because the manager who appraised the cars was in a meeting. Then I took the Lexus to Grand Subaru for an appraisal, and sat down with Dan to see what he was offering. The asking price of the Subaru was even better than the True Market Value price that Edmunds was showing. They offered me $2,000.00 more than Carmax on the Acura, and $1,000.00 less than Carmax on the Lexus. I asked them to meet the Carmax price and we had a deal. At age 57, this is the first time in my life I have negotiated for a new car, and the folks at Grand Subaru made it a very low stress, simple experience. They are just plain folks and I was extremely comfortable walking in there alone and buying the car. As for Napleton's Schaumburg Subaru, the difference in price between them and Grand Subaru for a new Outback and two trade ins? I couldn't believe it. $11,000.00. That is not a typo. ELEVEN THOUSAND DOLLARS!! I would recommend giving Grand Subaru a chance to make you a deal. They are polite, respectful, and easy to work with. More

After waiting for a couple of months for the new 2012 wrx I went back to the dealership to purchase the car. The experience was as smooth as it was when I first ordered the wrx. Dan was very helpful, gave me I went back to the dealership to purchase the car. The experience was as smooth as it was when I first ordered the wrx. Dan was very helpful, gave me a good rate despite the mishap with my credit history, was very flexible wit the trade-in and stayed with me through the end even though he had to leave much earlier than when the whole buying process was over. More

I only dealt with Dan and the finance manager, but buying the car from Dan was awesome. I requested an online quote and the price they came back with blew other local dealers out of the water. I went to go p the car from Dan was awesome. I requested an online quote and the price they came back with blew other local dealers out of the water. I went to go pick up the car and no games were played the price they quoted was the exact price I paid. I will say the finance manager was a little pushy about the extended warranty (at one point he almost called me an idiot for not taking it) but I won't let his actions affect my review much, because Dan was easily the best sales person I have ever worked with. More

I have been looking to buy Impreza WRX for a while for the right price and decided to wait for when 2012 models become available to order. Last week requested a number of quotes over the internet on the c the right price and decided to wait for when 2012 models become available to order. Last week requested a number of quotes over the internet on the car and started working with different dealerships. Dan D'Andrea from Grand Subaru gave me by far the best quote. The next day I came down to the dealership and placed the order. It was the best car buying (ordering) experience I have ever had; Dan was very accommodating and honored everything he said over the e-mail, no hidden cost, no trying to sell what you do not need, no tricks, no BS. The entire process was very simple, absolutely pain free; it took about 20-30 minutes and I was on my way home. When the car arrives and I complete the transaction I will write another review. I am hopping the final process will be as smooth as it has been so far and I will be looking forward to be a loyal customer of the dealership, Dan in particular, for as long as I own a Subaru. More

I love my 2010 Subaru Impreza four door WRX, thank you for getting me into my 1st AWD sports car. The WRX is always the leader of the pack on the road unless it a STI and car looks awesome sitting or runn for getting me into my 1st AWD sports car. The WRX is always the leader of the pack on the road unless it a STI and car looks awesome sitting or running down the road. Grand Subaru worked with me for few days and spent the whole day with me to make sure I got into the car of my dreams. I have not been this happy in a car of my own in a long time. The dealer was good at keeping me informed on the deal and tried to get me the best deal and in the end when i got the keys in hand at the end of the night on the way home i hit the highway, the WRX took me for the ride of my life, and i just could not get over the power and handling with the AWD on the turns was awesome. Thank you Grand Subaru for the ride of my life. I am a Subaru owner for life now. LOVE IT. Your friend Shawn More