Granite Hyundai - Service Center

Shawn was every helpful in explaining all the work needed & worked with me on the price & rent a car to make it as convenient as possible. . I was very satisfied & will continue to have my service here. & worked with me on the price & rent a car to make it as convenient as possible. . I was very satisfied & will continue to have my service here. More

The staff was very friendly, but it was not a good experience. It was very difficult trying to work with the insurance company which did not work out correctly. That is not their fault but I was quote experience. It was very difficult trying to work with the insurance company which did not work out correctly. That is not their fault but I was quoted one price and then the first bill came in over $1000 more than the quote, nobody had called me to tell me that there was gonna be a difference The inspection that I asked for was just the engine. They did a complete inspection taking my brakes and everything apart, which now are causing problems yes they needed to be replaced, but now they squeal and rub and are making the rotors need to be replaced. This was not a good experience. More

They were friendly, quick and efficient. They answered all questions i had in a timely manner They answered all questions i had in a timely manner More

Honest and treat customers with respect. Never pushy and answer my questions in a direct manner. Never pushy and answer my questions in a direct manner. More

Professional, Care, humanity and friendly Welcoming. Granite Hyundai is not jus a business talking from my experience those gentleman they will treat you like family. Granite Hyundai is not jus a business talking from my experience those gentleman they will treat you like family. More

I was in a tough situation and the staff was very helpful and understanding. They helped me get my car back on the road. and understanding. They helped me get my car back on the road. More

They gave me good service at the right price, in a nice facility, and ahead of schedule! facility, and ahead of schedule! More

Fast,friendly, honest and knowledgeable customer service with a comfortable waiting area and clean facilities with a comfortable waiting area and clean facilities More

All aspects of the purchase experience were comfortable and I was not pressured to select from the inventory. The salesman Nick and his on duty manager made every effort to locate a car that satisfied my and I was not pressured to select from the inventory. The salesman Nick and his on duty manager made every effort to locate a car that satisfied my needs. That took several days but I am quite satisfied. More

This young man tried to tell me i needed new brakes on my santa cruz with 34000 miles. Told me i had a hole in my brake rotor! Said he had pictures of it. When he showed me the pictures it was a 1/16 inch ru santa cruz with 34000 miles. Told me i had a hole in my brake rotor! Said he had pictures of it. When he showed me the pictures it was a 1/16 inch rust on outer rim of rotor where the pads don't touch. Said brakes would be 600 dollars. I still have paperwork showing his fraudulent assertion i needed brakes. Terrible dealer. Will never see me using Granite Hyundai! Does not speak well for Hyundai in general More