Granite Hyundai - Service Center

Need to update the service they have done. replace backup camera after recall and done it twice after that. replace backup camera after recall and done it twice after that. More

Very helpful the staff was more than ready to answer my questions regarding additional services after the inspection questions regarding additional services after the inspection More

Overall good service. The carwash left a lot of water spots on his and back. The carwash left a lot of water spots on his and back. More

Not the friendliest service advisor. He did not review the service afterwards. I did not receive the complimentary car wash that others in the waiting room received. He did not review the service afterwards. I did not receive the complimentary car wash that others in the waiting room received. More

Excellent Service . Enjoy dealing with Granite Hyundai Service a Sales. Great people to communicate with. Enjoy dealing with Granite Hyundai Service a Sales. Great people to communicate with. More

Excellent service. They kept their word for the service and the price. When they knew they couldn’t get it finished in the time frame allotted, they sent us home in a b They kept their word for the service and the price. When they knew they couldn’t get it finished in the time frame allotted, they sent us home in a brand new Santa Cruz for the day. Highly recommend!! More

Fast speedy and professional The car wash was a great addition Comfortable waiting room Thank addition Comfortable waiting room Thank More

Service department does a great job whenever I need to get my car service and they clean it get my car service and they clean it More

Not satisfied and after recent visit, beyond furious after doing such a simple job. Cross threaded lug nuts. One stud snapped. I took pictures of the nuts with no threads, snapped lug bolt, metal fuss o after doing such a simple job. Cross threaded lug nuts. One stud snapped. I took pictures of the nuts with no threads, snapped lug bolt, metal fuss on a stud and to top it all off, I brought this car in because I couldn't remove the wheels to do a front brake pad change. After this mess, I decided to replace pads anyways but still couldn't remove the wheels. After looking inside the lug nuts, I saw that all the edges were gone and flattened. Anyone who does maintenance knows that the nuts weren't started by hand before the pneumatic hand tool was used. IMHO as a lifelong maintenance person, that wheel was in danger off coming off when being driven. SO, what did I pay $189 for last Friday??? Wouldn't recommend and waiting to hear what this dealership is going to do before I do my social media thing. I expect a phone call or email telling me of what they're going to do. Hopefully the repairs and now a brake pad change with the pads I bought free of charge to keep me as a customer. You may also look at some history regarding brake lights that I paid for and after multiple return visits because the fix didn't last, I fixed myself. The representative was fine and professional. I have a MAJOR problem with the maintenance person. This comes from a lifelong maintenance person myself. Put yourself in my position. How would you feel if your spouse was driving a vehicle like this with the kids inside? Again, I'm beyond furious! I can't attach pictures but have them as evidence. Robert Paulding More

I like how the dealership really doesn’t feel daunting and Everyone is nice and explains the issues and doesn’t make you feel pressured to buy any services while also explaining the benefits of those serv and Everyone is nice and explains the issues and doesn’t make you feel pressured to buy any services while also explaining the benefits of those services More