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Granite Hyundai - Service Center

Somersworth, NH

4.4
403 Reviews

403 Reviews of Granite Hyundai - Service Center

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August 22, 2025

Very accommodating and very pleasant to deal with when I ask to change the time there was no problem just ask the time snd ssid come in your good. Thank you More

by AZZKCKR000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zakk Hussey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

I went to granite for my first oil change, and it was great. Very nice people over there will welcome you! More

by Timothy Christo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Bertsimas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

I reached out multiple times to the service manager, trying to get him to call me back so I can figure out why my car would possibly need the same part twice within 20,000 miles of each other when I do More

by sperewitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jo-Ann Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Sean in service was exceptional. Pleasant, informative, patient and attentive to me. Setting up an appointment was a little rough... If I dropped the car, the appointment was in one More

by STEVE.ETZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service
August 17, 2025

This is my 2nd time leasing from Granite. Usually I get very good service but this time I waited 2 hours for an oil change, complimentary due to my lease. They even forgot I was there and had More

by AMYERICHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Lackee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Granite Hyundai responded

Thank you for being a returning customer and for sharing this experience—we truly regret the inconvenience and frustration it caused. Waiting two hours for a complimentary oil change, being forgotten in our waiting area, and then discovering an improperly secured oil cap are all completely unacceptable. We also sincerely apologize for the difficulty you had reaching us afterward and for the delay in processing your reimbursement. This is not the level of service you should expect from us, and we are taking this feedback seriously to ensure it doesn’t happen again.

August 14, 2025

Squeezed me in for an overdue oil change, then replaced both sets of brakes when mine failed inspection. More

by DYLANNI
Recommend Dealer
Yes
August 11, 2025

Enjoy doing business with granite hyundai. Much better service than somersworth hyundai, the company I originally purchased the car ftom More

by LLPORTER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Custodio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mehlig
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Hussey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jo-Ann Cornell
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Not real happy with brake inspection fee since I told them problem before they started More

by kouelle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo-Ann Cornell
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

My experience buying a 2022 Hyundai Santa Cruz was excellent! Salesman Nick B. was the BEST! More

by Gale
Recommend Dealer
Yes
Employees Worked With
Tim Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Bertsimas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Evan was fantastic to work with. Made car buying a breeze! I would Highly recommend going here! More

by ronniek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Vinciguerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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