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Granite Subaru

Hudson, NH

4.8
3,881 Reviews
Our entire Granite Team is excited to be part of the Hudson community, led by owner/operator Jim Angotti. Jim, his wife Sharon and their children have been residents of Hudson for the past 15 years. Whether you are looking for a New Subaru or a pre-owned vehicle, Jim along with the rest of the Granite team will assist you in finding the perfect fit to satisfy your needs, budget and lifestyle. We look forward to bringing the community feel back to southern New Hampshire. Come visit us at Granite Subaru where we treat customers the way we treat our friends and neighbors, because you are!
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193 Lowell Rd

Hudson, NH

03051

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Showing 3,881 reviews

June 14, 2023

I am very happy w/ the great services of Granite State Subaru.Their prices are great! More

by BECCABECCA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jun 15, 2023 -

Granite Subaru responded

Thank you for the great review and feedback. We always love hearing from happy customers.

June 14, 2023

Had a pleasant experience buying my Ascent. Aymen was a pleasure to work with, both kind and patient. He took time to go over all the car features with me, which I appreciated as it’s been ab More

by kimcapici
Recommend Dealer
Yes
Employees Worked With
Ayman Hashim, Josh Simpson
Jun 15, 2023 -

Granite Subaru responded

Kim, thanks for the great review. Ayman does a great job and customers love his patience. We're so happy you chose Granite Subaru.

June 13, 2023

Everything was top notch. I felt truly valued by everyone I interacted with throughout the whole process. More

by SCOTTIEDEE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Granite Subaru responded

Thanks for the great review. Our staff values every customer and treats them like family!

June 13, 2023

A little pricey but overall a good service. I would recommend looking for coupons before visiting More

by rdj.jacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their name all pics didn’t come up
Jun 15, 2023 -

Granite Subaru responded

Thanks for the review and feedback. We do our best to keep prices competitive in the market. We appreciate your insight.

June 12, 2023

We had a very good experience at Granite Auto. Thiago was especially patient and helpful as we researched options, tested vehicles, and found the Subaru that met all of our needs. We’d recommend G More

by geno.t.rocco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto
Jun 13, 2023 -

Granite Subaru responded

Geno, thank you for the nice review. It's always nice to hear from Thiago's many happy customers. He truly makes purchasing fun and easy.

June 12, 2023

They always let me come in earlier than my appointment and service is quick and the crew is great! More

by Jayrad331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Granite Subaru responded

Thanks for the great review. We're so happy we can take care of you and your vehicle.

June 10, 2023

Very good experience. Staff were professional, courteous and helpful. Wait time was as expected and they got me in the next day for a follow up to take care of an unexpe More

by ROSIE135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Granite Subaru responded

Rosie, we're glad we were able to take care of the tire issue so quickly. We appreciate the nice review and feedback.

June 09, 2023

The team was very professional and helpful. It was the first time at the center bringing my 2018 Subaru More

by EVANSTOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Granite Subaru responded

Evan, thanks for the review and for trying us out. Hoping to see you again soon.

June 09, 2023

On 6/5 my car was checked for coolant drop in the reservoir at your dealership and the conclusion was thermal expansion/contraction. Although it was known to your dealership that I always measure the More

by HM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Rodriguez
Jun 12, 2023 -

Granite Subaru responded

We are very sorry that we disappointed you and can understand why you feel the way you do. I want to assure you that when your vehicle was here on the 5th, it was a high priority and we took it very seriously. Our shop foreman performed the inspections and tests with the technician. It passed all of the inspections and testing. I spoke with the service manager at Autofair about the services they completed and they came up with the same results we did. I understsand we do not provide the regular service for you, but If there is anything I can do for you now or in the future, please let me know. Joseph Briggs Service Director

Jun 12, 2023 -

HM responded

I do not completely agree because Granite Subaru insisted on a theory of evaporation which is unreasonable (if true, I would have to add coolant every week!). Autofair Subaru went extra mile and suspected air bubbles in the coolant; replaced the coolant and did a through burp. The air bubbles could only have been introduced during the TCV replacement at Granite Subaru and the technician did not burp properly, not to mention leaving out a bolt uninstalled.

Jun 12, 2023 -

Granite Subaru responded

We completely understand how you feel and truly appreciate your time. Again, please do not hesitate to reach out to me directly at 603-460-5498 if there is anything I can do for you. Joseph Briggs Service Director

Jun 12, 2023 -

HM responded

Thank you Joe for you to monitor and follow up on customer feedbacks. My purpose is with objective feedback it helps to improve service quality.

Jun 14, 2023 -

Granite Subaru responded

You are very welcome. It will absolutely help us to improve our service quality and we thank you for that.

June 08, 2023

convenience, spacious, VERY courteous, and superior execution, look forward to seeing you again very soon! More

by RJDALTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Granite Subaru responded

Thank you for the kind review.

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